Flex Learning

The Keyano College School of Continuing Education understands that life is busy and learning flexibility is important. That is why we have established flex-learning partnerships that allow you to learn from anywhere, on your schedule. Hundreds of continuing education courses have been carefully curated to meet your personal and professional learning demands. These courses are designed for learners who are looking to acquire knowledge or develop skills in their pursuit of personal or professional growth.

For the month of April, the following courses are 10% off by using the coupon code "KCAPR23" at checkout:

Leading High-Performance Teams

Social Media Marketing

Work From Home: Health and Wellness at Home

Animal Care

Do you like animals? Would you like to prepare for a career as a Veterinary Assistant, start a Pet Sitting business, or start nature photography? These online courses will help you master the skills and develop the knowledge you need to translate your passion of animals into a profitable career.

Animal Care Courses

Animal Lover Suite

Master the skills and develop the knowledge you need to translate your passion of animals into a profitable career by this 3 course bundle of Photographing Nature with Your Digital Camera, Start a Pet Sitting Business, and Become a Veterinary Assistant.

Become a Veterinary Assistant

Are you considering a career as a veterinary assistant? This course will answer all of your questions and more as you learn about pet nutrition, preventing parasites, health and safety issues, reasons for and against spaying and neutering, and how to best assist owners in times of need.

Become a Veterinary Assistant II

Learn the principles of sound dog breeding from a practicing veterinarian. This course will provide you with the essential facts of the entire canine breeding cycle, from assessing the health of parents to puppy care.

Become a Veterinary Assistant III: Practical Skills

Learn the practical skills you need to become a successful veterinary assistant. This course provides detailed videos and cutting-edge graphics to demonstrate procedures and techniques you'll use on the job.

Photographing Nature with your Digital Camera

Discover how your nature photos can become works of art rather than just snapshots. This course will help you explore composition and lighting as you master your digital camera's controls and features to take exceptional nature photos in no time.

Start a Pet Sitting Business

Discover how you can turn your love of animals into a profitable pet-sitting career. This course covers everything you need to know about caring for pets from nutrition, exercise and first aid and everything that goes into starting a successful business.

Veterinary Assistant Series

Taught by a practicing veterinarian and college instructor, courses in the Veterinary Assistant Series will give you the information you need to prepare for work as a veterinary assistant, including the specific duties you are likely to face every day.

Veterinary Medical Terminology

Learn to pronounce, spell, and define veterinary medical terms. This course provides a step-by-step process that will help you build an understanding of medical language specific to the veterinary field.

Business

Build the skills you need to run a small business, to obtain gainful employment, or add value to your organization.

Business Courses

Accounting

Accounting Fundamentals for Small Businesses

Following basic accounting principles is an essential and necessary part of any business, regardless of size. As a small business owner, it is crucial to recognize the importance of maintaining proper financial records. Accounting records help identify sources of revenue, monitor the progress of business operations, assist in identifying areas that need improvement, and aid in preparing accurate financial statements. This course will introduce you to fundamental accounting concepts and develop your ability to record and analyze business transactions, and prepare the four major financial statements.

QuickBooks 2019 Series

Millions of small business owners use QuickBooks to handle their bookkeeping needs. This reliable accounting software is ideal for saving time when managing your financials and helping scale your business. This course bundle will introduce you to QuickBooks 2019 and teach you how to utilize its introductory and intermediate features.

QuickBooks Online Series

QuickBooks continues to be the dominant accounting software used by small and medium-sized businesses. Today more than ever, the cloud-based QuickBooks Online is quickly replacing desktop accounting software versions due to its accessibility and flexibility. This course series will teach you how to manage your business financials using QuickBooks Online.

Communication

Communicating Collaboratively

In most organizational settings, you'll be expected to work in teams. At times, your team members may not be physically in the same office with you. And yet, communicating effectively within these teams is critical to the success of the team, and critical to your personal success on any given project or task. This introductory-level course will help you improve your collaborative communication by providing best practices and effective tips and techniques.

Communicating with Flair

There's a reason that workplace communication skills are so highly sought after by employers. Strong communicators can save their organizations time and money. For example, workers who can write emails that are reader-focused, clear, and concise can prevent the reader from having to send follow up questions, or worse, drawing the wrong conclusions about what the writer meant. Employees who can deliver engaging presentations can generate positive attention to the organization's mission. And workers who are strong collaborators can run efficient meetings, both live and virtual.

Included with your course is a six-month complimentary subscription to Fast Company. Your subscription will start with the current issue. Fast Company publishes 6 issues a year.

Effective Business Writing

The ability to write clearly and directly is highly prized in most organizations. Well-written emails and documents can help you earn respect among your peers. And poorly written emails and documents can detract from success at all levels. The ideas, techniques, and checklists in this introductory-level course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. This course will also teach how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.

Effective Emails, Memos and Letters

Communicating clearly and concisely in written formats like email, memos, and letters is very important in a workplace setting. Clearly communicating your thoughts, plans and proposals is a highly effective means to advance your ideas and earn the respect of your peers. This course will help you improve your use of these common business communication vehicles by providing best practices and effective tips and techniques.

Effective Presentations

The ability to deliver an effective presentation is critical in most job functions. This introductory-level course helps learners organize, structure, and create effective presentations that feature slides as a visual aid. Because many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint, including best practices on word count, graphics, and structure.

Effective Public Speaking

Confidence is a key to delivering an effective speech or presentation. And delivering an effective presentation can be critical to success at work. This introductory-level course helps you develop the skills you'll need to become an outstanding and confident public speaker. It reviews the seven stages of public speaking including defining the audience and crafting your central message, all the way to writing, practicing, and delivering your presentation or speech. This course is an essential part of honing the skill of presenting and setting the stage for the boost of confidence to help you succeed.

Fast Company: Collaborating for Success

Successful collaboration requires effective communication. As more teams and organizations shift to remote environments, many have been forced to adapt their practices to bolster collaboration. Through the courses in this bundle, learners will identify key components of communication and examine remote collaboration from multiple perspectives, including as team members, individual contributors, and leaders and managers. Learners will gain new strategies and skills for fostering collaboration with others, regardless of distance or physical location.

Fundamentals of Technical Writing

If you have a knack for explaining complex subjects in a way that makes them easy to understand, you should consider entering the well-paying field of technical writing. This course will teach you the fundamental techniques that all successful technical writers use.

Get Assertive

Learn specific techniques to become more assertive in all types of situations, with all types of people, and in all aspects of your life. This course will empower you to be more assertive and includes specific techniques for dealing with people who intimidate or disrespect you.

Innovation in Teams and Organizations

Innovation can make or break an organization in terms of its ability to win and keep customers. This course looks at innovation in corporations and the public sector. It reviews the latest academic thinking on innovation, including Clay Christensen's seminal thinking on disruptive technology and the proper response to the disruption. Further, it explores some of the internal responses to the need for creativity, including idea champions, idea incubators, new venture teams and skunk works, and the process of moving from innovation to commercialization. This course also covers some of the more successful corporate innovators as a way of illustrating the principles of effective innovation in large organizations.

Interpersonal Communications

Communication is more than just speaking, hearing, or having a good vocabulary. This course explores strategies for success in everyday interpersonal communication. You will explore clear examples of verbal and nonverbal habits, effective listening, self-concept, differences in conversational styles, and conflict management. You will also learn about practical strategies you can use to improve communication at home, in social situations, and in the workplace.

Keys to Effective Communication

Become more confident, make great first impressions, get along with others, and create better personal and professional relationships. This course provides a step by step process to become a great conversationalist as you use communication to build rapport and create trust, warmth, and respect.

Mastering Public Speaking

Become an effective public speaker by discovering how to talk confidently and persuasively to both large and small groups. This course will help you equip yourself with the skills you need to communicate with ease and authority on the job or in any social setting.

Persuasive Communication

Persuasive communication is essential not only for selling the products or services of the business but for obtaining financing and running daily operations. This course will provide you with the opportunity to gain confidence and improve their communication skills. Even the most skilled communicator can always learn additional techniques for success.

Presentation Skills Suite

One of the most important and useful skills you can learn in your career is the ability to present your ideas in front of others and obtain buy-in. Build good presentation skills step-by-step and learn to confidently persuade audiences of any size as you conquer any fears you may have about public speaking. Then take your PowerPoint skills from ordinary to extraordinary by mastering the use of Microsoft PowerPoint 2016 and learning to create professional-quality slide presentations that will hold your audience's attention. Finally, you'll learn the power of humor and how you can use it to transform interactions with others.

Virtual Teamwork

Remote work settings create new opportunities and unique challenges for team members. While virtual environments allow for greater flexibility, team-oriented activities can get lost. The collaboration, creativity, and teamwork that seems to flow naturally in an in-person setting can often feel stilted in a virtual environment. This course examines the pros and cons of remote teamwork and provides strategies for overcoming challenges and promoting team success. Other topics include communication best practices, handling conflict, and goal setting.

Working Remotely

Working from home allows for greater flexibility but requires a thoughtful approach to time management. Scheduling tasks in an efficient way and ensuring a clear boundary between work life and home life are key components of balancing the demands of remote work. This course provides an overview of the skills and strategies needed to achieve a fulfilling, productive remote work routine and healthy work-life balance. Additionally, the course covers interview preparation for remote positions, as well as video conferencing, instant messaging, and email best practices.

Included with your course is a one (1) year complimentary subscription to Fast Company ($19.99 value). Your subscription will start with the current issue. Fast Company publishes 8 issues a year.

Writing Better Emails

Email is a mainstay of communication technologies, especially in the business world. Though new forms of communication are constantly being developed, email remains a popular platform with an ever-growing number of users each year. This course first delves into the basics of email and provides the skills to draft messages, follow up efficiently, and manage email inboxes. The course further provides tips and techniques for crafting effective and accessible email content to help your message stand out in a crowded inbox.

Written Communication for Business Suite

This Written Communication for Business Suite is composed of three comprehensive courses that prepare you to start your business and marketing writing career.

Winning RFP Responses

If you're an individual or business looking to increase revenue through contract opportunities, then this course is for you. Having the skills to bid on competitive contracts can increase your business's revenues as you carry it through declining economic times. Learn the ins and outs of finding, reading, and determining whether RFPs fit your business's services or goods. Then learn how to write the components of a winning RFP bid response for your business.

Digital Marketing

An Overview of Marketing

Marketing has become vital to the success of an organization in today's competitive world. This course provides an introduction to marketing and marketing planning, and addressing the definition of marketing, the marketing mix (the Four Ps), the strategic importance of marketing, and customer values and satisfaction. The course continues into topics of marketing planning including market research, pricing, distribution, and targeting.

Content Marketing

This course offers an introduction to content marketing, a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience. With an emphasis on key concepts, definitions, and metrics, the course examines ways that marketers can tailor their content to meet the specific needs of potential customers as they travel through the sales funnel. Learners will explore how content is used to build brand awareness and establish the brand as a trusted source of expert advice.

Conversion Rate Optimization

Conversion Rate Optimization is the process of steady and incremental marketing improvement to yield stronger results. In this course, learners will discover the five key steps to Conversion Rate Optimization and how the process interacts with other facets of digital marketing. Through a variety of instructive techniques, including subject matter expert videos and case-study scenarios, this course provides learners with the knowledge and resources to be more effective professionals.

Creating Webpages

Learn the basics of HTML as you design, create, and post your very own website. This course will help you plan the content, structure, and layout of your website, create neatly formatted text, build links, and add color, graphics, and tables, as well as understand no-cost web marketing strategies and SEO.

Digital Marketing Strategy

As consumers increasingly turn to the digital marketplace of the Internet, organizations recognize that they can better reach and connect with their customers, clients, or prospects through digital marketing. There are many benefits to effective digital marketing including improved brand perception, more efficient lead generation, and better customer satisfaction levels. That can translate into the sale of more products and services. Creating a digital marketing strategy is crucial to meeting the marketing goals of the organization. This course offers a step-by-step introduction to the process of creating such a strategy, with an emphasis on key concepts, definitions, and metrics.

Google Analytics

Google Analytics is the most popular web analytics software on the market. Whether in small business management or as part of a larger marketing effort, an understanding of how to design and execute campaigns in Google Analytics is becoming increasingly important for marketing success. This course will teach learners to use the application's tools to uncover marketing and sales data, attract web traffic, increase conversions, and create targeted marketing campaigns. The material assumes no prior knowledge of web analytics.

Marketing Automation

This course is designed to help learners develop a solid understanding of the basic concepts and techniques that they will encounter as practitioners in the marketing automation field. Module 1 explores the buying cycle and purchase funnel, along with measuring content strategies and calculating the value of customers, followers, likes, and mobile loyalists. Module 2 introduces the single customer view as it relates to cultivating leads and covers customer relationship management and email marketing, with emphasis on multi-touch campaigns and lead scoring. It also discusses loyalty programs and methods for measuring their effectiveness. Finally, learners will combine this knowledge with business concepts in order to better inform marketing decisions for their firm.

Mobile Marketing

In the age of smartphones, it is a foregone conclusion that marketing efforts should be accessible on a mobile device. This course offers an introduction to mobile marketing, looking at strategies for reaching target audiences through multiple channels, including websites, email, social media, and mobile apps. With an emphasis on key concepts, definitions, and metrics, the course explores ways that marketers can leverage the unique benefits of mobile devices to drive profitable customer action.

Modern Marketing: Strategy & Execution

This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts of digital marketing, including targeting; the value proposition; channel management; SEO; and marketing automation. The focus is on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments with analysis and commentary from industry-leading practitioners and subject matter experts. The course also offers real-world examples, how-to lists and advice, interactive games, and review questions to ensure mastery of the material.

Included with your course is a six-month complimentary subscription to Inc. Magazine. Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Online Marketing Communications Suite

The Online Marketing Communications Suite is made up of four in-depth classes that are designed to prepare students for successful marketing careers while providing a robust understanding of key strategies and best practices to implement.

Paid Search (PPC)

Paid Search advertising, also called pay-per-click (PPC), is used to pay for traffic to visit a website. In this course, learners will explore search marketing, the search process, and the buying cycle. Also included is how to set up a successful PPC account, how to set and measure goals, and how to optimize keyword usage using a variety of strategies. Learners will then examine components of effective ads and landing pages, how to optimize ad targeting, and when to use search or display advertising. The course then delves into research and analysis considerations, such as report creation, improving quality score, and using A/B and multivariate ad testing. Course material is presented through the use of text, videos, games, and other engaging content.

Search Engine Optimization

Search Engine Optimization (SEO) encompasses the practices and metrics of trying to increase a web site's ranking with search engines. This course will engage learners through a variety of assignments that span the history and technology of the World Wide Web. Students will learn how to leverage both content and technical features in order to increase ranking while also learning about the latest tools to measure performance. These aspects are then incorporated into real-world scenarios that challenge students to apply what they have learned.

Social Media Marketing

Using social media in marketing is practically a requirement in today's highly connected digital world. But it can be confusing and complex to dive into social media marketing without some foundation in the basics. This course focuses on teaching the principles, best practices, and strategies for incorporating social media into a marketing plan. The first module teaches the various ways that social media can be used for marketing, including defining a clear brand voice, improving reputation, and engaging with customers. The course then looks at the practical way marketers can incorporate social media activities into a focused marketing plan. Learners identify how to integrate their social media with mobile, a hub website, and email marketing. They also learn how to use strategic metrics for tracking success.

Web Analytics

This course is designed to help learners develop a solid understanding of the basic concepts and techniques that they will encounter as practitioners in the web analytics field. Topics of major concern that are discussed in Module 1 include a summary of web analytics concepts and important terms, along with the organizations and personnel who use web analytics. The course defines key performance indicators and discusses how they are chosen and implemented. A discussion of segmentation follows, with strategies for how to categorize website visitors. Students will also learn how to plan and assess website business strategies using web analytics. In Module 2, learners will explore reporting and dashboards as they relate to web analytics. Students will gain an understanding of how to plan for and design dashboards and how qualitative research offers deeper business insights. In addition, students will learn how to conduct split and multivariate testing, and implement web analytics best practices.

Finance

Budgeting and Financial Analysis for Small Business

Many small business owners find creating a budget to be an intimidating process. However, creating and maintaining a budget for your business is a crucial component of success. Budgets assist in maintaining control of your business activities, and provide a road map to ensure you are spending money in the right places at the right time. Similarly, tracking performance and analyzing financial data provides insight into what is working, and what isn't, in terms of your business. Knowing how to interpret the information found in your business's financial statements is an important skill to develop. Financial analysis allows you to understand your business's financial position better and can help you make better financial decisions. This course will introduce you to the budgeting process and financial analysis. In module one, you will develop your ability to prepare budgets, generate pro forma financial statements, and analyze budget variances. Module two will focus on analyzing the financial position of your business through financial ratio analysis, benchmarking, and break-even analysis.

Financial Analysis

This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts related to financial analysis, including how to read and interpret the primary financial statements, how to evaluate your company's financial position, how to calculate various financial ratios, and benchmarking. The focus is on providing practical, hands-on advice to entrepreneurs and small business people, including video segments and commentary from industry-leading practitioners and subject matter experts. The course also offers how-to lists and advice, interactive games, and review questions to ensure mastery of the material.

Included with your course is a one (1) year complimentary subscription to Inc. Magazine ($19.99 value). Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Financial Math Basics

Mathematics is a foundational pillar of business and finance. It is necessary to understand how to apply math in different financial situations to have business success. This course will allow you to strengthen your math skills by providing examples of how basic math concepts apply in a variety of financial settings, including calculating interest, business expenses, and employee compensation.

Financial Planning & Control

Decision-making within an organization often hinges on the numbers. So what financial tools do managers need to be familiar with to make sound, defensible decisions? This introductory-level course is meant to teach finance concepts to non-financial managers, and considers tools for decision-making such as cost benefit analysis, break even analysis, and Balanced Scorecard. The course also teaches the basic finance concepts such as return on investment (ROI), fixed and variable costs, and payback period.

How to Read a Financial Statement

Financial statements can look intimidating and, as a non-financial manager, you may feel like ascertaining the right conclusion from a financial statement is like finding a needle in a haystack. This course covers financial reports and their meaning. You will learn the fundamentals and importance of the income statement, balance sheet, and statement of cash flows, and how they can be used to manage a business. You will also be exposed to financial (ratio) analysis.

Inc. Magazine: Building Financial Literacy

Financial literacy is an essential skill for any business leader or business owner. Fundamental financial concepts, such as reading and analyzing financial statements, developing and managing a budget, maintaining a healthy cash flow, and raising capital to support business growth, are crucial skills that every business owner or business leader needs to comprehend. The courses included in this bundle address each of these essential business activities, including best practices and strategies that business leaders and owners can leverage to manage and grow their business more confidently. Courses in this bundle offer real-world examples, how-to lists and advice, industry spotlights, videos from industry-leading practitioners, interactive games, and review questions to ensure mastery of the material.

Upon successfully completing all courses in this bundle, you can download and print a Certificate of Completion.

Introduction to Business Statistics

Statistics is the science of collecting, organizing, and analyzing data in order to make more effective decisions. As such, statistics is critical to a successful business. This introductory-level course is meant for non-financial managers. Understanding statistical techniques can help any manager responsible for marketing, management, accounting, sales, or other business functions. This course will also cover graphical representations of data that your stakeholders may expect when reviewing the results of any statistical analysis.

Introduction to Finance

Understanding basic finance is important for any managerial position, even non-financial managers. This introductory-level course starts at the beginning, discussing finance as an organizational setting and legal forms of business. The course continues on to cover the responsibilities of financial managers, roles of finance in a typical business organization, and relevant financial markets of interest to financial managers. Further, the course will discuss corporate financing and the role the stock market plays in the business world.

Managing Cash Flow

This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts related to managing cash flow, including the difference between cash flow and profit, how to interpret the cash flow statement, how to calculate free cash flow, effective cash flow management, cash flow forecasting and projections, and ways to boost cash flow. The focus is on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments and commentary from industry-leading practitioners and subject matter experts. The course also offers how-to lists and advice, interactive games, and review questions to ensure mastery of the material.

Included with your course is a one (1) year complimentary subscription to Inc. Magazine ($19.99 value). Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Time Value of Money and Risk

Is a dollar more valuable today or tomorrow? What about a year from now? This introductory-level course covers time value of money (TVM) principles and risk and return. You will review the basic TVM techniques used in evaluating all financial decisions and their cash flow implications. For Risk and Return, you will learn how risk influences investment decisions, and how to calculate risk and rates of return. Further, you will explore the benefits of diversification and the use of the portfolio concept in investing.

Understanding and Managing Budgets

A budget is a detail of expenses and incomes for a set period of time. This introductory-level course covers budgets and how they are used in organizational settings including the uses and functions of master budgets, operating budgets, sales, production and cost of goods sold budgets, and cash budgets. You will also learn about the budgeting process, and how organizations are using different budgeting techniques to overcome operating challenges.

Office Administration

Administrative Assistant Fundamentals

Become an indispensable member of the corporate team as an Administrative Assistant. This course will help you master essential job responsibilities as you identify opportunities and implement solutions for increased productivity throughout your company.

Administrative Assistant Suite

In this discounted bundle suite, you will learn the skills you need to excel as an administrative professional or executive assistant.

Medical Terminology: A Word Association Approach

If you have ever had trouble memorizing medical terms, this course (and word association approach) is for you. You'll learn medical terminology from an anatomical approach by looking at each root term, its origin, a combined form, and an example of non-medical everyday usage.

Operations

Introduction to Business Analysis

Business analysis is the discipline of identifying business needs and requirements and designing and executing solutions to business problems. This introductory course provides a wide-ranging overview of the principles and concepts of business analysis, with a focus on the following six areas: needs assessment, stakeholder engagement, requirements elicitation, requirements analysis, requirements tracing and monitoring, and solution evaluation. This course covers the common stages of a business analysis project and describes common terminology and tools and techniques utilized by a business analyst. It provides subject matter expert testimony by business analysis practitioners on important topics related to successfully completing business analysis activities. This course also considers the place of business analysis and product development life cycles within the greater scheme of project life cycle management. While this course is not officially or directly aligned as an exam prep course, it contains sufficient content that can be used as a resource for individuals preparing for the PMI-PBA or IIBA-CBAP certification exams, containing over 170 questions.

Mastery of Business Fundamentals

Acquire practical experience in strategic planning, management, and finance without enrolling in an MBA program. This course will provide in-depth knowledge of the business environment, including ethics, organizational structures, performance measures, financial investment models, budgeting, and more.

Purchasing Fundamentals

Master the fundamentals of purchasing by understanding your role as a purchasing practitioner. This course will help you define internal customer needs, generate purchase requisitions and purchase orders, manage supplier deliveries, maintain records, manage budgets, and more.

Retail Math Basics

Numbers play a role in every retail business. From sales volumes to inventory counts, retailers need to understand how math can help them be successful. This course will cover some of the basic measurements and calculations used in the retail world. You will strengthen your math skills by working through examples and exercises, including calculating common retail metrics.

Statistics as a Managerial Tool

Managing today can require good instincts. However, instinct is not enough to manage the huge amounts of available data and the complex variables of the business world. Statistics can help managers and leaders make sense of these complexities, back-up their assertions, and feel confident about when to take the risks and when to pump the breaks. This intermediate-level course examines statistics as a managerial tool. It also looks at common graphical representations of data and how these can be effective tools to explain situations and support persuasive arguments for a course of action.

Tools of Data Analysis

There are a number of statistical tools and techniques that are commonly used by organizations to inform decision-making. These tools span numerous business functions and support many different objectives. This intermediate-level course describes, evaluates, and analyzes different statistical techniques and their real-world limitations and benefits. The course features crossover analysis, break-even analysis, cluster analysis, decision tree analysis as well as an introduction to regression.

Sales

Sales Training Suite

In good times or tough ones, companies never stop looking for sales representatives who can help them meet their financial goals. A good salesperson can have a long, successful career in any industry across the globe. This series will provide you with the tools you need to communicate effectively with clients as you build rapport and create an environment of trust. You'll also learn effective sales techniques that will help you not only convert new customers but also turn them into long-term assets.

Effective Selling

Discover how you can easily convert a potential customer into a long-term asset. This course will help you lay the groundwork for repeat business and your future success with knowledge, planning skills, communication techniques, and the understanding of human nature.

Professional Sales Skills

If you've always dreamed of becoming successful in sales, this course is exactly what you need. You'll learn how to turn prospects into buyers, how to provide proper customer service, how to develop a sales plan, and much more.

Small Business

A to Z Grant Writing

This course provides students with the hands-on experience and knowledge they need to successfully begin the planning process for projects in need of grant funding. An approach to grant-seeking begins with thinking about why the funding is needed and involving the grant applicant's stakeholders in the planning process.

HR Fundamentals for Small Businesses

Regardless of whether they will be responsible for carrying out HR tasks themselves, small business owners should be aware of important human resource issues, options, and controversies. This course reviews key areas in human resource management, like crafting job descriptions, finding the right people for those jobs, fairly compensating employees, and responding to performance issues. We also survey important employment laws and some best practices for creating a workplace that is safe and healthy for employees. Experts provide commentary and share their personal experiences relating to common HR issues.

Introduction to Small Business Management

Introduction to Small Business Management is designed for prospective and current small business owners, entrepreneurs, and managers who want to understand the basics of running a successful small business. Managing a small business can be quite challenging, and this course provides an overview of small business operations, including business planning, legal issues, financial management, human resources, managing people, marketing, and customer care. Small business owners and managers should be better prepared to effectively deal with common problems and capitalize on market opportunities based on what they've learned.

Law for Small Businesses

Small business owners and entrepreneurs must have a working knowledge of many different fields, including the law. This course covers the basics of business law as it pertains to small businesses, franchises, and entrepreneurial endeavors. The topics include legal structures for new ventures, contracts, intellectual property rights, real property, employee rights, tax responsibilities, and product warranties and liabilities. While small business owners should be familiar with these issues, there is no substitute for having qualified legal counsel. Therefore, the course also explores the relationship between a small business and its legal representatives, how to find a small business lawyer, and at what stage legal counsel should be sought.

Leading and Managing Small Businesses

This course will prepare you to lead and manage employees in your organization, whether you are navigating through periods of change, growth, or stress. You will learn about some of the qualities and values shared by successful leaders, like decisiveness, adaptability, and humility, as well as common managerial challenges and techniques, strategies, and best practices to overcome those obstacles.

Project Management for Small Businesses

Small business management involves overseeing both small and large projects. Not all projects require extensive planning, but project management techniques can help teams of all sizes meet their goals more efficiently. This course introduces fundamental project management concepts, reviews common project pitfalls, and explains the importance of each of the five stages of the project life cycle: initiating, planning, executing, monitoring/controlling, and closing.

Small Business Marketing

Small business operators are often faced with the daunting task of advertising and building a brand with a restricted budget. They must also effectively use social media and search engine optimization to differentiate themselves from their competition and attract potential customers. This course is designed for small business owners, entrepreneurs, managers, and other professionals who want to understand the basics of small business marketing. The material explains how to utilize social media marketing, content marketing, and search engine metrics strategically to reach not necessarily a wide audience, but the right audience. After completing this course, small business owners and marketers will be better prepared to promote their services and products in the highly competitive virtual world.

Soft Skills

Achieving Success with Difficult People

Do you want to know how to interact with anyone, regardless of how difficult you perceive them to be? This course will give you the skills to effectively meet your needs while protecting the dignity and rights of others to form more cooperative relationships.

Creativity & Innovation Toolkit

Leaders of organizations of all sizes and types hope to encourage creativity in their employees. Eliciting creative and innovative ideas within a group, team, or organization has become a crucial skill. The ability of leaders to nurture and protect new ideas is vital to the health of the organization.

Creativity in Teams and Organizations

Spurring creativity in teams can be very challenging, but could also be the difference between a successful team and an unsuccessful one. This course looks at spurring creativity and innovation in teams and organizations. Drawing on the latest academic thinking, it outlines the key factors for creative teams. Further, the course focuses on tools and techniques designed to yield more productive thinking in collective settings. Participants learn about a number of targeted tools, including brainstorming, Discussion 66, Provocation, and others, to generate fresh thinking in smaller group settings and in their organizations.

Design Thinking

In today's competitive marketplace, companies must come up with innovative solutions to everyday challenges. The design thinking approach can be an effective tool for organizations looking for practical and creative ways to solve problems. This course will examine the benefits of design thinking and present strategies for generating innovative products and ideas that can set an organization apart from its competitors. It highlights real-world examples of design thinking applications across several different industries. It considers accessible design and looks at methods for testing ideas.

Included with your course is a six-month complimentary subscription to Fast Company. Your subscription will start with the current issue. Fast Company publishes 6 issues a year.

Effective Emails, Memos and Letters

Goal Setting and Workplace Efficiency Training

Good time management and the ability to set personal goals are key to achieving success in life. This course will teach you how to set appropriate, measurable goals and develop good time management skills to achieve them.

Innovation in Teams and Organizations

Introduction to Critical Thinking

Critical thinking is an intellectual model for reasoning through issues to reach well-founded conclusions. It may be the single-most valuable skill that one can bring to any job, profession, or life challenge. Being able to ask the right questions, critique an argument, and logically dissect an issue occur constantly in the workplace and our lives. This introductory-level course is designed to help learners define and identify critical thinking and reasoning skills and develop those skills.

Optimizing Remote Work Bundle

Working remotely brings unique challenges to day-to-day work schedules. Technology issues can hinder your productivity and, when you're spending your whole day in the same place, it can be hard to transition from work hours to personal time. This online course bundle equips learners with the skills and strategies to thrive in a remote work environment. The courses offer advice on navigating a virtual career, providing tips on maintaining a healthy work-life balance, and guidance on managing different devices and technologies when working from home. In addition, these courses will give you the tools you need to balance work and life and maintain your emotional health.

Personal Creativity

This course examines how one can become a more creative person. By stimulating creativity through various techniques (mind-mapping, DO-IT, SCAMPER, right and left brain thinking) participants learn to tap into their personal creativity and apply it to organizational challenges.

Resume Writing Workshop

Transform your resume into a powerful tool that will help you get interviews. This course is invaluable to anyone who wants to improve their resume as it will introduce you to different formats, help you make the most of your work experience, and discover how to use reference to your advantage.

Speak with Confidence

You are not alone if your palms get a little sweaty when you have to speak in front of others. Whether delivering a speech in front of a large audience of professionals or having a direct conversation with one or two friends or coworkers, public speaking is one of the most common anxiety-inducing experiences. Our stress and nerves can impede our ability to deliver a clear message. "Speak with Confidence" will teach you to define and understand speaking anxiety. By understanding the typical causes of speaking anxiety and learning real-world relaxation and confidence-boosting techniques, you will learn practical ways to tackle and overcome your public speaking fears.

Virtual Teamwork

Included with your course is a one (1) year complimentary subscription to Fast Company ($19.99 value). Your subscription will start with the current issue. Fast Company publishes 8 issues a year.

Working Remotely

Included with your course is a one (1) year complimentary subscription to Fast Company ($19.99 value). Your subscription will start with the current issue. Fast Company publishes 8 issues a year.

Women in Business

Body Language for Women in Business

By understanding the impact of body language, leaders can learn how to communicate in a way that builds and sustains positive relationships with employees, clients, and business partners. This course will help women business leaders learn how to read body language cues and use them to exude both strength and warmth. It considers the role and impact of gender stereotypes in nonverbal communication and explains how facial expressions, hand gestures, body movements, and eye contact can be used in various business situations like negotiations. The course also addresses cross-cultural body language and explores the role of body language in virtual communication.

Communication for Women in Business

The course will provide a general overview for effective communication at work. Learners will review tips and strategies for communicating with small and large groups, being heard in meetings, projecting confidence, and more—especially as these concepts apply to women. This course also considers communication in the context of public speaking, and discusses the importance of understanding the audience, preparing for a presentation, using visual aids appropriately, and more. Learners will be able to identify criticisms of, and biases toward, women speakers, and the course introduces strategies for how to counteract them.

Current Issues Facing Women in Business

This general awareness course will assess the representation of women in various domains, including sports, politics, education, STEM fields, pink-collar jobs, and managerial positions. We will also review challenges that many working women face, as well as strategies for addressing those challenges both as an individual and from an organizational perspective. The course concludes with a brief review of milestones in the history of women in the workplace and an assessment of some ways that better representation of women can benefit businesses.

Leadership and Management for Women in Business

Leaders are people who can change the thoughts, attitudes, and behaviors of the people around them. Successful organizations must have leaders who take them in the right direction. While not all leaders are managers or even occupy positions of authority, managers are often leaders for the employees who report to them. While companies with more women in leadership positions tend to see benefits to their bottom line, gender stereotypes and biases can make it difficult for women to become recognized as leaders and to advance into managerial or executive positions at work. This course reviews various qualities of leaders and styles of leadership and management. It also reviews common managerial challenges and introduces techniques, strategies, and best practices to overcome those obstacles.

Negotiation for Women in Business

This course defines negotiation and reviews the importance of advocating for yourself and your interests. Because negotiation tends to be characterized in a stereotypically masculine way, this course considers some of the challenges that women tend to face when negotiating. The course reviews key negotiation concepts such as BATNA and ZOPA as well as common negotiation mistakes and the five stages of the negotiation process. The course-takers will also engage in negotiation scenarios for opportunities to prepare for common situations they may encounter.

Networking and Mentorship for Women in Business

Making meaningful connections can be critical to professional success. Although many find networking to be difficult, it is a learned skill that can improve with technique and practice. This course introduces techniques and strategies for networking, finding mentors, and attracting sponsors, as well as common anxieties and obstacles that people face when trying to expand their professional connections. It highlights the ways that networking can be both particularly difficult and especially important for women in business.

Work-Life Balance for Women in Business

Everyone finds that their life is unbalanced from time to time. If left unaddressed, that lack of balance can cause stress, decreased productivity, and even health problems. Stereotypes and expectations about what matters to women can exacerbate work-life balance challenges. This course explores the importance of prioritizing things that matter to you, both at work and at home, and introduces techniques that can help individuals and organizations make work-life balance possible.

Computer Applications

laptop computer screen with microsoft excel

These courses will help you develop the skills and knowledge you need to master common workplace computer applications such as Microsoft Excel, Google Workspace, Quickbooks and more.

Computer Applications Courses

Microsoft Excel

Introduction to Microsoft Excel 2019

Learn to quickly and efficiently use Microsoft Excel 2019/Office 365 as you discover dozens of shortcuts and tricks for setting up fully formatted worksheets. This course, taught by an experience Microsoft Excel instructor, provides in-depth knowledge for beginners that will have you using Excel like a pro.

Intermediate Microsoft Excel 2019/Office 365

Master new skills and harness the power of Excel to become a power user. This hands-on course provides in-depth knowledge of charts, graphs, PivotTables, Slicers, Sparklines, AutoFilter, macros, and other advanced Microsoft Excel 2019/Office 365 functions.

Advanced Microsoft Excel 2019/Office 365

In this hands-on course, you will learn Microsoft Excel 2019/Office 365's advanced functions and often-overlooked features, including data analysis tools, data tables and databases, custom controls, and PivotTables.

Microsoft Word

Introduction to Microsoft Word 2019/Office 365

Learn to create professional-looking letters, reports, and documents using Microsoft Word 2019/Office 365. This hands-on course will help you master the basic features of this powerful word-processing program to type, edit, and format text, and spell check and print documents like a pro.

Intermediate Microsoft Word 2019/Office 365

Use Microsoft Word 2019/Microsoft 365 more efficiently by mastering its more advanced features. This hands-on course will teach you how to create an index, build a list of figures, design a table of contents, perform a mail merge, and use timesaving shortcuts to develop professional documents.

Microsoft PowerPoint

Make presentations go from "so-so" to sensation with PowerPoint. This course will help you learn to use Microsoft PowerPoint 2019/Office 365 to create professional-quality slide presentations that grab attention and make your message memorable from start to finish.

Microsoft Access

Intermediate Microsoft Access 2019/Office 365

Develop a fully functional database in this hands-on Microsoft Access 2019/Office 365 course. Master advanced techniques for presenting data, automating common tasks, and building navigation as you work to create a database project from scratch.

Microsoft Access 2019/Office 365 Series

This course bundle will teach how to use Access to organize, store, and document essential information. The Introduction course focuses on fundamentals, so you can plan and develop a well-organized database. The Intermediate Access 2019 course will teach you advanced techniques as you build an entire database project from scratch. You will learn how to import Excel spreadsheets as tables, create query calculations to crunch numbers, and use Visual Basic to automate common tasks.

From initial database creation to using conditional formatting, by the time you complete this course bundle, you will be well-versed in how to best manage and present your data with Access 2019.

Microsoft Outlook

This Microsoft Outlook training class introduces the 2019 interface and will get you up and running quickly, working effectively with messages, calendars, and contacts.

Microsoft Office

With more than one billion users worldwide, Microsoft Office remains the world's most popular business productivity software suite. From small businesses to Fortune 500 companies, job recruiters look for candidates that know how to use Microsoft Office's Word, Excel, and PowerPoint programs. Whether you're a beginner or need a refresher, the Microsoft Office 2019 Value Suite will teach you the fundamentals of some of the most widely-used programs in the Microsoft Office family.

This course bundle will introduce you to Microsoft Word 2019, Microsoft Excel 2019, and Microsoft PowerPoint 2019. These programs are used to handle common workplace tasks like word processing and presentation design. Through hands-on activities, you will gain proficiency in each of these programs and build skills that contribute to your organization's success.

Microsoft Sharepoint

Microsoft SharePoint is a collaborative tool that allows teams to work together to create web-based environments. This SharePoint course is for end-users and site owners/managers new to working in a SharePoint environment. The course teaches SharePoint basics such as working with lists and libraries, simple page customization, working with forms, and managing site permissions and users. By the end of this course, you will be able to confidently use Microsoft SharePoint and collaborate with others to manage and share documents and data effectively.

Microsoft Publisher

Ready to get creative? With Microsoft Publisher, anyone can master desktop publishing. Through dozens of hands-on exercises, you will create newsletters, calendars, greeting cards, brochures, and many other publications you can use for business, clubs, schools, and more.

Microsoft Project

Learn to effectively plan, implement, and control projects using Microsoft Project 2019/Office 365. This course will help you master the basics to create and share a project schedule, track costs and resources, produce reports, and resolve problems to keep your projects on track.

Windows

Master the basic skills you need for Windows 11, the new operating system from Microsoft, which offers a more robust, more powerful, and unique computing experience. In this course, you will gain the foundation you need to start using Windows 11.

Google

More and more businesses are switching to Google Workspace for their business documents and communications. Are you ready? In this course, you will get experience with nine great Google apps for business and personal use, including Gmail, Docs, Sheets, and Slides, and learn how they all work together in a seamless suite.

QuickBooks

QuickBooks 2019 Series

QuickBooks Online Series

Cybersecurity

hands next to laptop taking notes Cybersecurity, also known as Information Security, is the protection of data and personally identifiable information from malicious attacks, theft, and destruction. Failures of cybersecurity policies, both in large corporations and governmental agencies, have earned significant visibility and negative publicity in recent months and years. As the amount of data being stored continues to increase, and as hackers become more sophisticated, the need for cybersecurity is greater than ever.

Cybersecurity Courses

A Manager's Guide to Cloud Computing and Cybersecurity

This course provides an overview of cloud computing and the business and security considerations of transitioning to a cloud environment or from one cloud service provider to another. The course is presented in two modules. In addition to providing information that aligns with industry standard content from the Cloud Security Alliance, this course also includes a module that presents different real-world scenarios to learners, asking them to apply what they have learned to situations they might encounter in the workplace.

Asset Security

Companies must protect their assets. Just as locks go on the doors to protect physical assets, electronic and data assets must also be guarded. Asset security involves the full support of everyone in an organization, from corporate-level personnel down to front-line employees. Various security controls will be described that help protect privacy, along with data leakage prevention (DLP). Although it is not necessary, having some foundation in IT concepts is helpful in taking this course.

CISSP® Exam Prep Course

The CISSP® Exam Prep Course prepares test-takers for the Certified Information Systems Security Professional exam, as administered by the International Information System Security Certification Consortium (ISC)2. The CISSP® certification is recognized worldwide and adheres to the strict standards of ISO/IEC 17024. As security breaches outpace the available pool of security experts, the need for information security professionals with proper certifications will continue to grow. Among other titles, obtaining the CISSP® certification prepares one for a position as a Security Analyst, Chief Information Security Officer, or as a Security Architect.

CISSP® Practice Exams and Exam Strategies

This course is designed to give learners an assessment of their readiness to take ISC2's CISSP® Exam. It contains two 120-question practice exams, which cover The International Information System Security Certification Consortium's eight domains.

Communication and Network Security

This course covers topics related to communications and network security. It begins with a lesson in the different types of networks and different transmission technologies. It also covers the two main models that govern how networks work: the OSI model and the TCP/IP model, as well as their related layers. The course includes a detailed discussion of the many protocols that allow networks and network devices to communicate with one another and includes a discussion of firewalls and wireless networks. This course is designed for IT professionals and other adult learners who are interested in gaining an introduction to information technology security.

Identity and Access Management

This course introduces students to the principles of access controls, beginning with the central modes of information security and continuing through various attacks and defenses. The course presents different kinds of authentication techniques, how they work, and how they are distinguished from each other. This course requires some basic understanding of IT concepts.

Introduction to Malware

Malicious software, better known as malware, has become a central element in not just cybersecurity but daily life. It has played a role in everything from our politics to our economy, to our personal lives. However, it remains a poorly understood and reported subject. This course provides a clear and comprehensive introduction to malware and how to defend against it. Instruction is divided into two modules. The first provides an overview of the history and mechanisms of malware. The second module offers a series of real-world scenarios in which the learner must apply several of the concepts covered in the first module.

Real-World Cloud Cybersecurity Scenarios

This suite of five related courses covers various aspects of securing cloud services. Its structure is based on the Certified Cloud Security Professional (CCSP) certification administered jointly by the Cloud Security Alliance and (ISC)2. Each course is comprised of two modules. The first provides content related to the course subject matter. The second module engages the learner with real-world scenarios in which he or she must apply the content of the first module. This bundle is designed for adult learners who are interested in gaining an introduction to information technology security. Some understanding of basic IT concepts is helpful. Individual courses included in this bundle are listed below.

Security and Risk Management

This course covers the role of governance and risk management in information security. It looks at the policies and standards that are needed to operate an effective information security function and to oversee good information security practices. The course also includes a look at how modern organizations manage information security risks and how to conduct a risk analysis. It concludes by examining the process for providing information security training and education. This course requires some basic understanding of IT concepts.

Security Assessment and Testing

This course covers security assessment and testing, focusing on potential disruptions that can affect organizations and how they can be addressed with assessments and plans. Students will have the opportunity to practice how to assess the impact of disasters that may arise as well as to develop their own versions of these plans. This course requires a basic understanding of IT concepts.

Security Engineering

This course contains an introduction to the key concepts of cryptography and security engineering. It examines the role of encryption in information security and considers common encryption methods. In addition, the course discusses ciphers, their substitutes, and how they work. Public key infrastructure and management is also covered. This course requires a basic understanding of IT concepts.

Security Operations

This course contains a detailed overview of security operations: administrative controls, trusted recovery and change and incident management. This course establishes a foundation in auditing, monitoring and detection in information security. This course requires a basic understanding of IT concepts.

Software Development Security

This course covers software development security while focusing on the systems development life cycle, operating systems, and their environments. Additional topics include the role of various databases in security and how to recognize and guard against attacks on software. Students will have the opportunity to apply application security controls. This course requires a basic understanding of IT concepts.

Data Analytics

computer and images with charts

Whatever your profession. Whatever your field. As a professional, and certainly as a leader, you will be asked to make a decision based on data. These course will introduce the different types of decisions made in an organizational setting, why quantitative analytics is important, and how data quality can affect decision making.

Data Analytics Courses

Data Analysis for Improving Organizational Performance

When using data analysis to improve organizational performance, it's vital to employ the tools that bring the data to life and keep people engaged in the process. Organizations in both the public and private sectors often use tools and frameworks to deliver the data, and the information the data might suggest, to its staff. This intermediate-level course will explain some of these measures and tools, describe some specific measurements, and explain the relationship between assessment and strategy. Summarizing the data with the correct tool can be the gating factor to reaching staff and effecting changes that spur performance improvement.

Data Analysis in the Real World Courses

This course discusses data-driven decision making across a variety of sectors such as healthcare, education, and government. This course also offers recommendations for decision-making based on data analytics for each sector. The course will begin with an introduction of Big Data, then continue into a deeper dive on its implications within each sector.

Introduction to Data Analysis

Whatever your profession. Whatever your field. As a professional, and certainly as a leader, you will be asked to make a decision based on data. This course will introduce the different types of decisions made in an organizational setting, why quantitative analytics is important, and how data quality can affect decision making. Since quantitative analytics is used in various settings, this introductory-level course also offers insight into how research is used in different sectors. From a management perspective, the course highlights appropriate quantitative methods and ways to ensure quality and accuracy through research design.

Statistical Process Control

Statistical Process Control is all about boosting quality. Quality management can not only deliver value to customers and stakeholders, it can also enable data-driven decision making that helps organizations gain a competitive advantage in the marketplace. This intermediate-level course will introduce the basics of quality management, explaining the difference between quality control and quality assurance, providing methods for application of analysis, showing different applications of the Seven Basic Quality Tools. It all culminates in a brief case study, which illustrates the concepts covered.

Statistics as a Managerial Tool

Tools of Data Analysis

Digital Marketing

digital marketing collage

Digital marketing helps organizations promote and sell products and services through online marketing methods such as social media messaging, website ads, Facebook marketing campaigns, Google Adwords, and more. These courses will help you tackle strategic issues, marketing methods and tactics, industry terminology, and best practices.

Digital Marketing Courses

An Overview of Marketing

Content Marketing

Conversion Rate Optimization

Creating Webpages

Digital Marketing Strategy

Google Analytics

Marketing Automation

Mobile Marketing

Modern Marketing: Strategy & Execution

Included with your course is a six-month complimentary subscription to Inc. Magazine. Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Online Marketing Communications Suite

Paid Search (PPC)

Search Engine Optimization

Social Media Marketing

Web Analytics

Driver Training

interior dash and steering wheel of driver training truck Keyano College offers online courses in partnership with CarriersEdge. These courses translate complex regulations into real-world context that drivers understand, providing an interactive learning experience that's equally effective regardless of learning style, language skills or education background.

Entrepreneurship

person using calculator What does it take to build and grow a business from scratch? What personal characteristics are shared by successful entrepreneurs? What types of resources are available to budding entrepreneurs, and where can you find them? Learners who complete this program will have the answers to those questions and others that are essential to the success of their businesses.

Entrepreneurship Courses

A Guide to Business Loans

This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts related to business financing, including how various loan products work, what to consider when assessing your business's financing needs, and how to navigate the application process. The focus is on providing practical, hands-on advice to entrepreneurs and small business people, including video segments and commentary from industry-leading practitioners and subject matter experts. The course also offers how-to lists and advice, interactive games, and review questions to ensure mastery of the material.

Included with your course is a six-month complimentary subscription to Inc. Magazine. Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Accounting and Finance for Entrepreneurs

This course provides an introduction to key topics in accounting and finance for those involved in new ventures. It reviews financial accounting basics, including GAAP Principles and financial statements, and also covers key issues in finance, broadly defined as any financial or monetary activity that involves a company.

Business Law for Entrepreneurs

When starting a new venture, understanding the relevant laws can make or break your success. This course covers the basics of business law for an entrepreneur. It reviews legal structures for a new venture, intellectual property, employment law, contracts, government regulation, and personal and real property.

Finance 101 for Entrepreneurs

This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts of finance, including startup financing; pricing; cash flow; and financial ratios. The focus is on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments with analysis and commentary from industry-leading practitioners and subject matter experts. The course also offers real-world examples, how-to lists and advice, interactive games, and review questions to ensure mastery of the material.

Included with your course is a six-month complimentary subscription to Inc. Magazine. Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Inc. Magazine: Building a Fast-Growing Business

Startups and small businesses are the growth engines of the American economy, but that growth doesn't just happen by itself. Growing a business takes time, hard work, and skill—and it certainly helps when you can get a lot of practical advice along the way. This bundle is based on Inc. Magazine's award-winning journalistic content and features practical, experience-based assignments that will provide entrepreneurs and small-business owners with the skills necessary to navigate the various stages of growing a business. Courses in this bundle offer real-world examples, how-to lists and advice, industry spotlights, videos from industry-leading practitioners, interactive games, and review questions to ensure mastery of the material.

Introduction to Entrepreneurship Courses

Having an entrepreneurial spirit and a good idea is a great foundation to starting your own business. But you may need a bit more to succeed. This course explores the different aspects of entrepreneurship and how entrepreneurs create and establish successful new ventures. It reviews issues and activities involved in starting a new business, including the decisions that must be made before an enterprise can be launched and established.

Leadership and Management for Entrepreneurs

This course explores the leadership and management issues entrepreneurs face as they create and establish successful new ventures. It reviews the key managerial roles of planning, organizing, staffing, leading and controlling and their application in entrepreneurial settings. Further, the course addresses self-management for the entrepreneur--how an entrepreneur can manage his or her own time and maintain a proper work-life balance.

Selling Like a Pro Courses

This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts of sales, including the sales funnel and pipeline; lead qualification; presentations; metrics; and closing. The focus is on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments with analysis and commentary from industry-leading practitioners and subject matter experts. The course also offers real-world examples, how-to lists and advice, interactive games, and review questions to ensure mastery of the material.

Included with your course is a six-month complimentary subscription to Inc. Magazine. Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Strategic Marketing for Entrepreneurs

This course reviews the strategic issues that an entrepreneur faces while starting a new venture or business, and highlights the questions about market acceptance that must be answered during every stage of the entrepreneurial process.

Finance

These courses will help you become conversant in critical financial terminology, and how to calculate key financial management indicators. You will learn how to assess your organization's financial health by reviewing balance sheets, income statements, statements of cash flow, and how finance and accounting tools can be used to support informed decision making within organizations.

Finance Courses

Budgeting and Financial Analysis for Small Business

Financial Analysis

Included with your course is a one (1) year complimentary subscription to Inc. Magazine ($19.99 value). Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Financial Math Basics

Financial Planning & Control

How to Read a Financial Statement

Inc. Magazine: Building Financial Literacy

Upon successfully completing all courses in this bundle, you can download and print a Certificate of Completion.

Introduction to Business Statistics

Introduction to Finance

Managing Cash Flow

Included with your course is a one (1) year complimentary subscription to Inc. Magazine ($19.99 value). Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Time Value of Money and Risk

Understanding and Managing Budgets

Health & Wellness

woman running for exercise on a dock by water Keyano College offers a variety of courses in the Health & Wellness in partnership with our online learning providers.

Health & Wellness Courses

Fitness and Nutrition

Personal Fitness at Home

The benefits of exercise are numerous, regardless of your age or physical ability. Everyone benefits from regular physical activity. Yet, a common challenge is how to build time for fitness into your daily routine.

This course breaks down key elements and objectives for health, wellness, and exercise that can be done at home. Through a series of videos, an expert personal trainer and wellness professional will discuss the benefits to working out, how to create exercise routines you can perform at home, online tools to assist you with your progress, nutrition, and more.

Luscious, Low-Fat, Lightning-Quick Meals

Learn to create delicious and nutritious meals by reducing fat without sacrificing flavor. This course provides tips on menu planning and quicker cooking, and it allows you to try out over 50 exciting lower-fat recipes.

Lose Weight and Keep It Off

Discover how to establish a healthy approach to weight loss and weight management. By the end of this course, you'll know how to set effective goals for eating, exercise, and many other elements that affect your weight, and be on your way to losing weight and keeping it off for good.

Secrets of the Caterer

Discover how to put your cooking and party planning skills to work in an exciting and creative career as a caterer. Learn fundamentals of catering business including how to cook for large crowds, organize your kitchen, manage your time, and work with clients, as well as some great recipe ideas to jump-start your career.

Health

Healthy Living Suite

In this program you'll learn how to establish a healthy approach to successful weight loss and weight maintenance for a lifetime. You'll learn how to save money and prepare home-cooked meals that are fast, easy, and delicious, and how to grow nutritious fruit and vegetables that can be used in your meals.

Introduction to Natural Health and Healing

Take charge of your own health and healing by discovering how to achieve total health of the mind, body, and spirit. This course allows you to explore a variety of methods including diet, hydrotherapy, positive attitude, relaxation, yoga, chiropractic, natural remedies and more to achieve total health.

Medical

Medical Spanish Series

This series is designed to give healthcare professionals the skills and confidence needed to communicate with Spanish-speaking patients. Start by gaining a strong foundation in the Spanish language that you will be able to build upon in the future. You will learn basic and more advanced medical Spanish vocabulary to help you provide better care for patients and their families.

Medical Terminology: A Word Association Approach

Medical Terminology II: A Focus on Human Disease

Learn medical terminology related to all 11 of the body's organ systems, and review different diagnostic and treatment procedures for each system. This course includes lessons and activities designed to help you understand and remember the medical terminology you learn.

Spanish for Medical Professionals

Prepare for any situation by bridging the communication gap between you, your patients, and worried family members. This course provides knowledge of basic medical phrases to help you better communicate with the Spanish-speaking community.

Spanish for Medical Professionals II

Continue to focus on providing the best possible care for Spanish-speaking patients and their families. This course provides medical professionals and healthcare providers who already have a good grasp of Spanish with more medical vocabulary to sharpen their skills.

Handling Medical Emergencies

Learn how to help family, friends, and anyone in an emergency when every second counts. This course will help you recognize the early signs and symptoms of common medical conditions and emergencies, so you can provide appropriate treatment while waiting for the EMS to arrive.

Medical Math

Master the math skills you need to succeed in the medical field from calculating dosages to using scientific formulas. Whatever medical field you are in, the hands-on activities in this course will help you perform day-to-day math tasks quickly, easily, and accurately.

Occupations

Become a Physical Therapy Aide

Prepare for a rewarding career as an important member of the physical therapy team. This course will teach you about the workings of the human body, various disorders, patient safety, and even how to speak the language of physical therapy.

Become an Optical Assistant

Learn why optical assisting is such as interesting job and how rewarding it can be to help people solve their vision problems. This course is a great way to start your career as it will help you better understand everything that's involved in the job and how you can become certified and licensed optical assistant.

Explore a Career in Medical Coding

Explore a career as a medical coder and gain knowledge to help you work, with confidence, almost anywhere in the medical field from doctors' offices, clinics, hospitals, or even in the comfort of your home. This course teaches use of the CPT manual and IDC-10-CM which will give you a leg up on others who are new to this career.

Explore a Career as a Clinical Medical Assistant

Learn what it takes to have a successful career as a clinical medical assistant in the exciting and high-demand world of healthcare.

Explore a Career as a Pharmacy Technician

Take a look at the many job settings and career paths open to you if you become a pharmacy technician. This course will help you master the skills that will prepare you for and entry-level position as a pharmacy tech or clerk, and the steps you can take to become certified.

Explore a Career in Medical Writing

Take your first step toward a lucrative and rewarding career as a medical writer.

Explore a Career in Nursing

This course will help you discover what it takes to become an LPN or RN and all the exciting and rewarding opportunities that await you in the different fields of nursing. You'll also learn about the different types of nursing and specialties and about the benefits of additional education.

Wellness

Pathways to Coping

This online course is aimed at those who are frustrated, stressed, feeling hopeless or overwhelmed, or concerned about their mental health. You will learn how to develop skills and techniques to better cope with stress, improve your problem solving skills and find internal peace. We encourage anyone seeking new adaptive ways of coping, improving their relationships, and looking to get ahead personally and professionally to enroll.

Course Cost $239 + HST

Work from Home: Health and Wellness at Home

Working from home presents a unique set of challenges when it comes to maintaining mental and physical health. From increased feelings of social isolation, anxiety, and stress, to a decrease in physical activity, sleep quality, and motivation, many people find that working from home is not necessarily a dream-like experience. This course provides learners with the knowledge and practices to gain and sustain optimum health and wellness at home. In addition, it provides guidance for improving sleep hygiene, practicing mindfulness, developing healthy eating habits, exercising, and tracking health with technology.

Work-Life Balance for Women in Business

Leadership and Management

coworkers in a board room at a table listening to a woman standing talking These courses on Leadership and Management offer advice on leadership that can help you stand out as a leader among your peers.

Leadership and Management Courses

HR Management

HR Skills™: Conflict Resolution

Every organization encounters the occasional conflict. When dealt with effectively, it can make an organization stronger and more resilient. When left unchecked, it can affect the well-being of employees and the success of an organization. This course provides an overview of the benefits of conflict resolution. We discuss the role of HR in handling disputes and describe some common sources of workplace conflict. You will learn to identify different conflict styles along with strategies and best practices for responding to workplace conflict. We also discuss how to identify and respond to dangerous situations. Finally, you'll learn about organizational policies and legal considerations for handling conflict.

HR Skills™: Effective Meetings

Meetings are an important tool for communicating in the workplace. When managed effectively, they provide opportunities for building relationships, solving problems, sharing ideas, making plans, and discussing progress.

In this course, you will learn about some common types of meetings, along with best practices for scheduling, planning, and leading them. We will describe how to create an agenda, take minutes, and use different types of materials. You will also learn how to address some of the common challenges associated with meetings. Finally, we will provide some tips for hosting virtual meetings and describe some key elements of policies related to meetings in the workplace.

HR Skills™: Exit Interviews

Exit interviews are a powerful tool for organizations to reduce harmful turnover and strengthen their operations, but many organizations fail to use them to their fullest potential. The solution lies in training interviewers to ask the right questions and leaders to recognize the value of exit interview data.

In this course, you will explore the purpose and goals of an effective exit interview process, the merits of various interview formats and styles, what to ask (and what not to), and how to advocate for the proper use of exit interview feedback within your organization.

HR Skills™: Handling Difficult Conversations

In this course, we will define difficult conversations as those involving sensitive or contentious matters that often trigger strong emotions that can prove challenging to handle for the participants. We'll discuss how preparing for these conversations, focusing on employee behavior, engaging in active listening, and encouraging back-and-forth discussion can make them more productive. Armed with the right tools and techniques, you can handle difficult conversations and steer them to a successful conclusion.

HR Skills™: Interviewing

The job interview is one of the most popular means of distinguishing among applicants for an open position. However, research has shown interviews can lead to biased and poor hiring decisions. This course will guide you through how to construct a fair and effective interview process that will lead you to a quality hire. It will give you information on different types of interviews, practice in designing effective interview questions, and tips for how to respond to unexpected situations.

HR Skills™: Onboarding

Onboarding is the process of welcoming new employees into the organization and providing them with the resources necessary to be fruitful members of the organization. This process is a calculated method that lasts anywhere from a month to a whole year. Onboarding is directly connected to many key HR functions, including workplace culture and safety, professional development and training, and employee retention. When employees have a strong onboarding experience, they are more likely to stay with their organizations longer and to feel satisfied in their roles.

In this course, you'll learn what makes an onboarding plan successful, and you'll learn how orientation, onboarding, and training come together to promote long-term success for new employees.

HR Skills™: SMART Goals for Performance Evaluation

In this course, we describe the five characteristics of SMART goals: specific, measurable, attainable, relevant, and time-bound. You will learn to recognize whether or not a goal is SMART and to outline the process for developing effective SMART goals. Finally, you'll learn how SMART goals can be evaluated and how they can be used to create an action plan that helps employees set and meet their unique targets.

HR Skills™: The Hiring Process

The key to a good hire is a good hiring process. HR professionals play a central role in ensuring the organization acquires the right talent. In this course, you'll learn how you can help your organization succeed by determining staffing needs, recruiting qualified candidates, conducting effective interviews, and selecting the best candidate for the role. This course outlines the hiring process from beginning to end—from developing a hiring plan through the onboarding process.

HR Skills™: Training and Development

The training and development of employees is one of the most important aspects of human resource management. Even if the most qualified candidate is hired for a specific role, they will eventually require training and development, due to changes in the business environment.

This course provides an overview of the process for developing and evaluating training programs. You'll learn how HR professionals identify training needs and how different types of training can be used to support employees. We also discuss the way career development helps individuals reach their full potential. The course covers the phases of a typical career life cycle and recommends tools for supporting the career development of employees.

HRCI: HR Hot Topics Bundle

Creating a safe, collaborative workplace where employees feel welcome and supported requires human resources professionals to face some difficult issues and challenges. In this bundle of courses, you'll learn about current issues your employees may be facing and best practices for promoting employee well-being. With a deeper understanding of potential issues that may arise, you'll be better equipped to provide guidance, policies, and resources to help employees thrive.

Leadership

Becoming a Better Leader

This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts of business leadership, including communication and motivation; leading teams; leading virtual workers; and leading during times of change. The focus is on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments with analysis and commentary from industry-leading practitioners and subject matter experts. The course also offers real-world examples, how-to lists and advice, interactive games, and review questions to ensure mastery of the material.

Included with your course is a six-month complimentary subscription to Inc. Magazine. Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Body Language for Leaders

At the core of strong leadership is the ability to communicate effectively. But many leaders focus solely on their spoken words while ignoring the impact of their nonverbal cues, including facial expressions, hand gestures, body movements, and eye gaze. By understanding the impact of body language, leaders can learn how to communicate in a way that builds and sustains positive relationships with employees, clients, and business partners. This course will provide leaders with tips for reading body language and using it to exude both strength and warmth. The course also addresses gender stereotypes and cross-cultural body language and explores the role of body language in virtual communication.

Frontline Manager™: Coaching

Frontline managers have many different responsibilities in their role within a business organization. They coordinate work schedules, create and implement action plans, prioritize problem-solving, all while keeping team morale and motivation high. As a frontline manager, you will be responsible for coaching employees to improve their work habits, overcome specific obstacles, or collaborate better with colleagues.

In this course you will explore how coaching employees is a vital part of management in any organization. We'll discuss the differences between coaching and mentoring, identify common coaching challenges, review the GROW model, explain the importance of active listening and setting SMART goals, and discuss how to monitor progress and provide feedback.

Introduction to Leadership

No matter your age or what phase of your career you're in, leadership is a crucial skill on the path to success. This course examines how to be an effective leader. This course asks the crucial questions about leadership in today's organizations: What is leadership and why is it important? What does effective leadership require? What is visionary leadership? What is the role of charisma? What is the difference between managing, administering, and leading? This course offers a balance of the theory of leadership with some real-world application to help you develop this critical skill for personal growth and success.

Leaders and Work-Life Balance

Why can it be so difficult to balance our work with our personal lives? And can these pressures be managed in a way that can make you more successful at both? Yes. This introductory course is meant for anyone who recognizes work-life balance as a skill and wants to improve their ability to create this balance. This course looks at methods and techniques to reconcile work and family. You will also consider the question of personal fulfillment and the needs and demands of leadership.

Leading and Managing Change

Whether adopting new technology or adapting to a drastic shift in an organization's core focus, change is a constant in any successful business. Managers play a fundamental role in successful effecting changes across an organization, and meanwhile, humans, by nature, will often resist change out of fear of the unknown. This introductory course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.

Leading from a Distance

This course explores the dynamics of leadership and how they are impacted when leaders are in a remote environment. Learners aspiring to leadership positions and those already well established in such roles will find value in the range of content and insight provided by this course. Course topics include effective communication, time management and productivity, and strategies for running productive virtual meetings.

Included with your course is a one (1) year complimentary subscription to Fast Company ($19.99 value). Your subscription will start with the current issue. Fast Company publishes 8 issues a year.

Leading High-Performance Teams

More than ever, organizational success relies upon the ability to both create and lead high-performance teams. Every leader wants to tap the full potential of their team. It's not enough, however, to simply hire and train the smartest and most experienced people you can find. Team leaders must develop the necessary skills and strategies to maximize their team's potential to drive team productivity, efficiency, creativity and, ultimately, performance. By doing so, leaders can engage their team for better results and develop a stronger organizational culture.

Included with your course is a one (1) year complimentary subscription to Inc. Magazine ($19.99 value). Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Leading Teams

Leading a team through any task or project requires special skills, and an understanding of the team dynamic and politics. This introductory-level course for managers or anyone interested in leading teams, addresses the key issues surrounding leadership in a team environment. Why is leadership important to team success? What is required of a team leader to lead his team effectively? This course considers how team leaders must account for the special and unique circumstances of working in a team, where responsibility, accountability, communication, and leadership are shared.

Non-Profit Management

Advanced Grant Writing

Pushing your grant writing skills to the next level is an exercise in focusing on the details. This course shows you how to ask iterative questions of yourself, your team, and your proposed program in order to sharpen and refine your grant proposal and push it to the top of the pack. By looking closely at how a logic model can shore up your proposal at each key stage, this course will demonstrate how to push your planning, evaluation, and budgeting from good to great.

Budgeting in a Nonprofit Organization

If you're involved in a nonprofit organization, you likely know all too well the importance of budgeting. In this course, you will gain an understanding of the uses and functions of budgets and the relationship between strategic budgeting and tactical budgeting. You will also learn about the organization-wide budget and different budget systems. After introducing the basics of budgeting in a nonprofit, the course continues on to slightly more advanced budgeting topics such as capital budgets, cash flow budgets, and opportunity budgets. You will also learn how nonprofit organizations are using different budgeting techniques to handle operating challenges.

Capital Campaigns

A capital campaign raises money that a nonprofit organization uses for any physical asset, such as purchasing or renovating a building. It's a critical part of managing in the nonprofit sector. This introductory-level course covers the key terminology and practices surrounding running a successful capital campaign within a nonprofit organization. You will learn about the phases of conducting a capital campaign (evaluation, feasibility study, organization, solicitation, and post-campaign activities) as well as how to avoid common pitfalls in capital campaigns.

Current Trends in Nonprofit Management

To effectively manage a nonprofit organization, leaders need to be aware of the current trends, challenges, and best practices that are shaping the sector. This course will provide an overview of the key topics that are the focus of today's nonprofit leaders. You will learn about the ways in which the nonprofit sector is changing, as well as some new approaches to leadership, strategic planning, marketing, and fundraising. This course will also explore how nonprofits can grow, sustain themselves in challenging times, and utilize data and technology to improve their performance and assess their progress.

Fundraising for Nonprofit Organizations

Fundraising is one of the central activities of a nonprofit organization and nonprofit management. To help finance operating budgets, nonprofits must raise money every year. In addition, special projects and improvements to facilities may be needed. In these situations, fundraisers will often launch large capital campaigns or apply for foundation grants. This course offers an introduction to fundraising for nonprofit organizations, with an emphasis on the fundamental issues.

How to Read a Nonprofit Financial Statement

Understanding what the numbers say about the health of your nonprofit is critical to being able to manage the organization successfully. This course will develop your ability to appropriately interpret the major financial accounting statements that are used by nonprofit organizations. You will gain an understanding of the types of financial statements that are used by nonprofit organizations, and how they differ from for-profit financial reporting. Also, the course demonstrates the power and limitations of accounting information in assessing financial performance and decision-making. You will also learn the uses of financial statement analysis, or ratio analysis for nonprofit organizations.

Introduction to Grant Writing

Writing grants is often a critical part of gaining funding for any nonprofit organization's mission. Strategic grant writing aligns the needs of a nonprofit with funding sources, whether foundations, government agencies, corporations, or individuals. This introductory-level course offers a guide to the basics of grant writing. The course explores the relationship between grant writing and an organization's strategy for fundraising. It also outlines the six stages of grant writing and highlights grant writing best practices.

Introduction in Nonprofit Management

There are many differences between nonprofit organizations and for-profit organizations. Before delving into the details of nonprofit management, this course serves as a critical introduction to the fundamentals of nonprofit organizations. You will gain an understanding of the nonprofit sector and the issues that leaders face in this exciting and growing field. You will also be exposed to the major areas of responsibility for nonprofit leaders, including strategy, managing employees and volunteers, fundraising, grant writing, board governance, marketing, innovation, and social media.

Leadership in a Nonprofit Organization

The success of any nonprofit organization can rely on the quality of its leadership. You know a good leader when you see one, but how can you become one? This course begins by examining leadership theories as well as key qualities and ethics within leadership. After establishing this foundation, the course focuses on leadership in the nonprofit sector, including the leadership shortage and possible solutions.

Leading the Courtney Museum Simulation

Whether you have years of experience in the nonprofit sector, or you're considering a possible career shift, this simulation is designed to challenge and engage participants while exploring key real-world leadership issues confronted by nonprofit managers. The learner assumes the role of executive director of the troubled Courtney Museum, and deals with a series of personnel, marketing, financial, and board and community relations issues. As the learner makes tough decisions, an adaptive scoreboard reflects the impact of those choices on the museum's prospects. Video commentary from experienced nonprofit leaders provides qualitative context and explores the consequences of choosing different paths for reviving the museum.

Nonprofit Board and Volunteer Development

Volunteers are the lifeblood of most nonprofit organizations. And board members are a special type of volunteer, helping to guide the direction of a nonprofit, promote the organization in the community, and ensure that the nonprofit's mission is fulfilled. Learning how best to manage the board and other volunteers is a critical part of nonprofit management. This course covers the fundamentals of board and volunteer development as well as recruiting, effective communication, and retention.

Nonprofit Ethics and Compliance

Because they rely on the public's trust, nonprofit organizations must adhere to the highest ethical standards; even a hint of impropriety could jeopardize a nonprofit's reputation, its fundraising, and eventually its mission. At the same time, nonprofits with 501 (c)(3) status must be scrupulous in their compliance with federal and state laws and regulations. This course provides a detailed introduction to nonprofit ethics and compliance, examining a range of topics including: mission and vision statements; governance policies; conflicts of interest; fundraising ethics; IRS compliance; state laws and regulations; and the role of the compliance officer. This self-paced course, filled with videos and interactive case studies, will help you understand one of the most important areas of nonprofit management.

Principles of Marketing for Nonprofit Organization

When we think of marketing, we typically think of the activities that a for-profit company engages in. However, marketing is an important function for nonprofit organizations as well. Effective marketing is how nonprofit organizations determine the needs of their clients and their donors. As in the for-profit world, nonprofit marketing includes advertising, promotion, public relations, and customer relationship management. This course examines how nonprofits use marketing to publicize their mission and to gather contributions of time and money. The course also discusses marketing planning in the nonprofit organization.

Social Media for Nonprofits

Effective use of social media as a marketing tool is often essential for nonprofits to get attention in this digital world. This course introduces learners to the use of social media in communicating, marketing, public relations, and fundraising for nonprofits. It explores the major social media platforms (Facebook, LinkedIn, Twitter, YouTube, Pinterest) as vehicles for nonprofits to reach their members, volunteers, and donors.

Starting Your Own Nonprofit Organization

This course is a how-to guide for anyone who's got a great idea about how to give back to the community—but doesn't know how to turn that idea into a reality. The course begins by considering a fundamental question: Is starting a nonprofit the best way to achieve your philanthropic goals? For those who answer "Yes," the course then discusses the key steps in getting a nonprofit off the ground, including incorporating your organization; applying for tax-exempt status; drafting a business plan; choosing a board of directors and writing bylaws for the organization; recruiting employees and managing volunteers; and addressing the crucial issue of fundraising. Rich with videos and interactive content, this course provides a detailed and highly practical introduction to the fast-growing world of nonprofits.

Strategy for Nonprofit Organizations

We hear a lot about successful for-profit companies and the successful strategies they have developed. Even though nonprofit organizations are not concerned with profit maximization, they too can benefit from following a strategy. A nonprofit's strategy constitutes its decisions about what it will do and how it will do it. Nonprofit managers are critical to successfully implementing strategy since they are responsible for carrying out the actions that will support it. By understanding a nonprofit's strategy and how it helps the organization fulfill its mission, a manager can do a better job implementing the strategy.

Marketing Your Nonprofit

Discover how to increase membership, expand program value, attract media, entice donors, and develop volunteers. If your organization relies on a diverse mix of fees, events, and /or contributions for support, you're sure to find this information-packed course indispensable.

Languages

man and woman using their hands to speak sign language to each other Are you interested in learning a new language for work or travel? We offer a variety of courses in partnership with our online learning providers.

Languages Courses

English Accent Clarity - Pronunciation, Intonation, Flow

More information coming soon!

French - Beginning Conversational French

Proper pronunciation is essential for excellent communication. So, whether you intend to travel abroad or simply want to learn a fun new skill, the Beginning Conversational French course will help you master the basics of French pronunciation.

The first lesson introduces the basics needed for conversations and pronunciation. You will then learn conversation lessons to navigate transportation and talk to hotel and restaurant staff. From numbers to currency and communication and more, upon course completion, you will be ready to apply your new skills in the real world.

The entire course includes cultural tips for traveling in France and introduces unique aspects of other French-speaking countries. The lessons also provide audio examples of pronunciation and vocabulary words that are written out phonetically.

Italian - Instant Italian

Learn to express yourself comfortably in Italian. You'll be surprised how quickly and easily you are able to learn Italian in this course, which provides knowledge of practical, everyday words and phrases you are likely to hear if you vacation in Italy.

Japanese - Conversational Japanese

Prepare for your next trip to Japan by learning the basics of conversational Japanese. This course will provide you with useful words and phrases for conversing as you master the essentials of the Japanese language.

Sign Language

Discover Sign Language Series

Gain confidence in your ability to sign with the Deaf community. This course bundle will help you understand the perspective of the hearing impaired through use of videos to demonstrate how to make signs and communicate by facial expression.

Discover Sign Language II

Take your sign language skills to the next level with additional vocabulary, grammar lessons, and cultural information. This course will help you build confidence in your ability to sign with the Deaf community.

Sign Language

Gain confidence in your ability to sign with the Deaf community. This course immerses you in silence to help you gain an understanding of the perspective of the hearing impaired and uses videos to demonstrate not only how to make signs, but how to communicate with facial expression.

Spanish

Speed Spanish

Learn six easy recipes to glue Spanish words together into sentences, and you'll be engaging in conversational Spanish in no time.

Speed Spanish II

Become more conversational and comfortable in Spanish–speaking situations. This course will immediately improve your Spanish fluency by covering a variety of important words and teaching you to pronounce them properly.

Speed Spanish III

Master the ability to speak, understand, and read Spanish by taking this final installment in Speed Spanish. This course will help you learn the final six recipes that will serve as templates for creating any Spanish sentence.

Speed Spanish Series

Learn to speak, read, and write Spanish with three courses in this series designed to give you powerful yet easy recipes for gluing Spanish words together to form sentences. Get plenty of opportunities to practice your new skills as you master the ability to converse with others in Spanish confidently.

Spanish for Law Enforcement

Communicate more effectively with the Spanish-speakers around you, and add a valuable skill to your resume. This course will help you master basic Spanish and gain more power handling situations that involve Spanish-speaking victims, witnesses, or criminals.

Spanish for Medical Professionals

Spanish for Medical Professionals II

Medical Spanish Series

Marketing

people looking at laptops Marketing has become vital to the success of an organization in today's competitive world. These courses provide an introduction to marketing and marketing planning, addressing the definition of marketing, the marketing mix (the Four Ps), the strategic importance of marketing, and customer values and satisfaction.

Marketing Courses

An Overview of Marketing

Content Marketing

Conversion Rate Optimization

Google Analytics

Marketing Automation

Mobile Marketing

Modern Marketing: Strategy & Execution

Included with your course is a six-month complimentary subscription to Inc. Magazine. Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Paid Search (PPC)

Search Engine Optimization

Social Media Marketing

Web Analytics

Business Marketing Writing

Expand your writing skills and learn to create copy that achieves business and marketing goals. This course will help you use the power of writing to present a solid, cohesive message to your target audience and improve your chances of getting hired or promoted.

Small Business Marketing on a Shoestring

Discover how to use the same marketing tricks the big companies employ and create a personalized plan without clearing out your bank account. This course will help you master cost-effective marketing strategies that provide results with hands-on activities and real-world examples.

Effective Selling

Marketing Your Nonprofit

Non-Profit Management

group of people picking up garbage outside holding garbage cans There are many differences between nonprofit organizations and for-profit organizations. Before delving into the details of nonprofit management, these courses serve as a critical introduction to the fundamentals of nonprofit organizations. You will gain an understanding of the nonprofit sector and the issues that leaders face in this exciting and growing field.

Non-Profit Management

Advanced Grant Writing

Budgeting in a Nonprofit Organization

Capital Campaigns

Current Trends in Nonprofit Management

Fundraising for Nonprofit Organizations

How to Read a Nonprofit Financial Statement

Introduction to Grant Writing

Introduction in Nonprofit Management

Leadership in a Nonprofit Organization

Leading the Courtney Museum Simulation

Nonprofit Board and Volunteer Development

Nonprofit Ethics and Compliance

Principles of Marketing for Nonprofit Organization

Social Media for Nonprofits

Starting Your Own Nonprofit Organization

Strategy for Nonprofit Organizations

Marketing Your Nonprofit

Occupational Health & Safety

man wearing safety vest with clipboard writing on it We offer a comprehensive online Occupational Health and Safety certification and diploma program to advance your career and lead your organization to better health and safety practices and procedures. We have partnered with the University of New Brunswick to deliver these programs.

Occupational Health & Safety Courses

Occupational Health and Safety Certificate

Designed by senior safety professionals, this online program incorporates current trends and regulations and will equip you with the tools to develop, implement, and evaluate an effective health and safety system. The program also prepares you to write the Canadian Registered Safety Professional (CRSP®) exam. You may take one course at a time or register for the entire program.

This program is designed for practicing occupational health and safety processionals, as well as those who want to break into this rapidly expanding field.

Occupational Health and Safety Diploma

Take your OHS Certificate to the next level. Learn to think from a ‘system’ perspective, taking the overall safety culture, systems, and measurement into consideration. You’ll develop management and communications skills to help influence stakeholders and lead change within your organization. You’ll also deepen your technical skills on specific OHS topics. You may take one course at a time or register for the entire program.

The program is intended for supervisors, managers and OHS professionals.

Personal Enrichment

woman reading a book outside If you're full of creative energy and yearning for a new skill or hobby, our Personal Enrichment courses are meant for you. Learn the basics of writing poetry, a children's book, or a memoir. Build a garden, learn to take amazing photographs, or build a website to sell something you've created. Use your new knowledge to explore a new interest, grow your creativity, and feed your passion.

Personal Enrichment Courses

Creative Writing: Children's Books

Do you love writing or children? Have you dreamed of having your own book published? This course will guide you through the process of identifying the format and audience for your book, brainstorming ideas, developing a plot and characters, writing effectively, seeking and benefiting from feedback, and finally perfecting your manuscript to send off to an agent or publisher. Whether you know exactly what you want to write or are still fishing around for ideas, this course will take you to the next level through exercises designed to further your particular project.

Creative Writing: Memoir Courses

Do you have a story to tell? Most of us do—correction, we all do. Every one of us, by virtue of being human, has experiences and insights that are worth retelling. But how can we tell those stories in a way that other people will want to read them and learn from them? Memoir is the art of taking scenes from our past and presenting them to an audience, not simply for the sake of telling a story but to inform, entertain, and establish an emotional bond with our readers. By exploring memories and examining our lives, we also learn a lot about ourselves.

Creative Writing: Poetry

Poetry has existed across cultures for thousands of years. We consume poetry in music, in plays, and in numerous different forms and styles. Many people enjoy reading and writing poetry, but analyzing poetry and improving your poetic vocabulary will help you write more effectively and better engage with the poetry you read.

Gardening in Small Spaces

When you're hoping to breathe new life into your yard, the idea of nurturing a flourishing garden sounds like a great new hobby. But, when you only have a small outdoor area to work with, it can be a high-stakes endeavor. This course will guide you through the basics of garden design, plant selection, planting, maintaining your garden, and troubleshooting so that you can experience success and enjoy the natural environment you have created. Whether you're hoping to eat out of your garden or just enjoy the view, this course can help you get the most out of your small space.

Introduction to Drawing

Drawing is a foundational skill that can aid in the development of other creative pursuits. Painters, architects, woodworkers, gardeners, and designers all benefit from honing their drawing skills. But drawing is also an art form in its own right, and learning how to draw can help unlock one's creative potential. Many benefits associated with drawing include increased focus and relaxation, improved creativity and problem solving, and greater hand-eye coordination. In this course, you'll learn the basics of drawing, including how to practice and implement the basic elements of drawing and how to develop a regular habit of drawing and sketching.

Knitting Basics

Knitting is a versatile skill and a rewarding activity, and there is very little that is more satisfying than creating something with your own hands. But getting started without instruction can be discouraging. This course covers the basics of knitting, teaching you how to choose your materials, read knitting patterns, and create several different simple projects. Through a series of videos, an expert knitter will walk you through the basic stitches that are the building blocks for even the most complicated patterns, and you will soon be on your way to knitting with confidence.

Personal Fitness at Home

Starting an Online Store

The emergence of eCommerce has dramatically reshaped the modern marketplace. Business owners are no longer anchored to a physical store—or stuck paying the overhead costs to operate them. Whether you know exactly what you want to sell or are still fishing around for ideas, this course will guide you through the process of generating product ideas, performing market and audience research, organizing a sourcing process, finding the best eCommerce platform, developing a shipping and fulfillment strategy, and marketing your online store to boost traffic and sales.

Taking Better Photographs

Taking captivating and creative photographs is a challenge. While determining whether a photograph is aesthetically pleasing may be subjective, there are basic techniques for photographers to follow to assist in the photography process. This beginner's course will provide an overview of the basics needed to successfully take photographs. Through this course, you will learn about camera basics, including equipment and settings. Additionally, the course will dive into composition, focusing, and editing to create eye-catching visuals and enhance the photography experience.

Marriage and Relationships: Keys to Success

Learn how to build a solid foundation for your relationship that will last far beyond "I do." Through this course, you will gain key strategies for maintaining your relationship and great tips to help keep the love alive.

Photography

camera sitting on top of photos Learn the art of taking a great photo. In these courses, you will not only learn how to decide which is the best type of equipment to use, but you will also master the use of your DSLR camera as you learn how the technology can help you take beautiful portraits and action shots of people.

Photography Courses

Discover Digital Photography

Gain the skills you need to take great photos with your digital camera and never miss a memorable moment again. This course is an informative introduction to digital photography, from DSLRs to smart phone cameras.

Photographing People With Your Digital Camera

Become a skilled photographer when it comes to taking beautiful pictures of adults, children, or babies. This course will help you discover the best way to shoot faces, fix common close-up problems, and use digital photo editing techniques to retouch your photos.

Photography Suite

Learn the art of taking a great photo. In this series, you will not only learn how to decide which is the best type of equipment to use, but you will also master the use of your DSLR camera as you learn how the technology can help you take beautiful portraits and action shots of people. You will get a crash course in all the features and controls on your camera that can be used to elevate your photos and learn photo editing techniques for professional-looking images. By the end of this series, you'll be well on your way to becoming a skilled photographer.

Mastering Your Digital SLR Camera

Break through the technology barrier and discover how to use your DSLR to take beautiful photos. This course will help you learn about features and controls, proper lenses, metering, exposure, and more to take your photography to the next level.

Secrets of Better Photography

Learn to take outstanding photos and get the best results whether you are using a DSLR, a point-and-shoot, or your phone camera. Each lesson contains exercises and assignments that will help you apply new techniques to your own camera and make a distinctive difference in your photos.

Photographing Nature with Your Digital Camera

Introduction to Lightroom Classic CC

Save time as you enhance and manage your digital photos. This course will show you how to effectively edit and organize photos using Lightroom Classic CC with hands-on, easy-to-follow exercises that will help you perfect your digital photo collections.

Photoshop Elements for the Digital Photographer

Learn how to use Adobe Photoshop Elements to do everything from quick fixes to detailed enhancements that greatly improve the look of your digital images. This course will take you from a novice to an accomplished user.

Photoshop Elements for the Digital Photographer II

Gain confidence and take your skills in Photoshop Elements to the next level. This course is packed with hands-on activities and step-by-step instructions to help you master editing and enhancing images using Photoshop Elements.

Photoshop CC for the Digital Photographer

Master the use of Adobe Photoshop Creative Cloud to edit and enhance your digital images and give them a professional polish. This course includes simple, step-by-step instructions to guide you through the many tools that make this software so popular and unique.

Project Management

staff around computer planning Every new project comes with its own set of challenges, but the skills employees need to manage each of them are the same – organizing and motivating the right team, delegating tasks, time and budget management, and strategic planning skills.

Project Management Courses

Agile

Agile Certified Practitioner (PMI-ACP)® Exam Prep

This course will prepare you for the Project Management Institute®'s Agile Certified Practitioner (PMI-ACP)® exam. The course begins with the Agile Basics and Agile Applications modules from our Introduction to Agile course, before continuing on to cover the key tools, techniques, and strategies that PMI® has listed as important for Agile practitioners to understand to achieve their certification. The course contains several comprehensive module quizzes as well as two 120-question practice exams. Exam-passing is guaranteed with this course.

Agile Certified Practitioner (PMI-ACP)® Practice Exams & Exam Strategies

This course is designed to assess your readiness to take the Project Management Institute's Agile Certified Practitioner (PMI-ACP) Exam. The course contains two 120-question practice exams, which cover the information in the current PMI Agile reading list. The practice exams provide a comprehensive review of the material in this list as well as key strategies for preparing for the PMI-ACP Exam.

Agile Improvement Simulation: SaaSy Corporation

In this simulation, you'll assume the role of an Agile coach hired to help refine an organization's transformation. The simulation, designed for adult learners with some Agile experience, will ask you to make decisions as you confront common Agile issues. Each decision you make will include tradeoffs that will increase satisfaction in some areas but may hinder other areas. Your task will be to select an option that best benefits your organization.

As you make your choices, an adaptive scoreboard will reflect the impact of those choices on organizational success. Your goal will be to optimize your score across several organizational factors. You'll use the results of your actions to inform subsequent decisions as you complete the simulation.

Challenges for Agile Teams

This intermediate-level course is designed to help Agile practitioners decipher and solve the problems that arise regularly in their work. The course begins with 16 video segments from seasoned Agile trainers and practitioners who provide tips and best practices for addressing Agile team challenges. The course then presents 20 short case studies that test the student's understanding of Agile practices and provide guidance for resolving common problems. The case studies are structured to simulate the conversations and interactions that happen regularly on Agile projects; seeing these disputes as narratives will help students learn to deconstruct issues and diagnose the underlying problems that need to be corrected, just as they would in their everyday work. As students decode these disputes and plan appropriate responses, they'll gain the experience they need to guide their teams and to put them back on track to deliver value to their customers.

Integrating Agile Into a Waterfall Environment

This intermediate-level course is designed to help Agile practitioners recognize and resolve many of the common issues that emerge when Agile concepts are introduced into Waterfall organizations. The course begins with 24 video segments from seasoned Agile trainers and practitioners who provide tips and best practices for addressing integration obstacles. The course then presents 20 short case studies that simulate the communication and interchanges that can occur as Agile and Waterfall practitioners work to resolve differences in the ways that they see and execute tasks. As students evaluate these case studies, they'll learn to deconstruct and diagnose any underlying problems that need to be resolved, just as they would in everyday practice. While they work to decode and correct these issues, they'll begin to recognize the common pitfalls that can happen as project teams collaborate and interact.

Introduction to Agile

This introductory-level course explores the methodologies and practices of Agile development and explains the key concepts and principles that form the foundation of Agile project management. This self-paced course contains vocabulary games, flashcards, and interactive exercises to supplement and enhance your understanding of Agile concepts, as well as video segments from Agile experts to help you become a more proficient Agile practitioner.

Principles of Scrum

This course outlines the fundamental theories and principles of Scrum frameworks, including the underlying philosophy and essential tools practitioners need to adapt to an Agile way of working. Implemented properly, these techniques can produce extraordinary results for stakeholders and customers.

Exam Prep - Project Management Professional PMP® Prep

This online course helps you learn how to prepare for the Project Management Institute's (PMI)® prestigious Project Management Professional (PMP)® certification exam. You will discover what to expect after completing the exam and learn about the eight project performance domains, agile methodology, and what is new in the Project Management Body of Knowledge (PMBOK®) 7th edition.

Project Management Essentials

60 PDU Project Management Course Bundle

Need to earn 60 PDUs to maintain your Project Management Professional (PMP) certification? Are you also looking for a high quality and interesting training program to fulfill this requirement? This 60 PDU bundle offers Project Management Professionals access to online, self-paced courses at a fraction of the price of purchasing courses individually. For 999 participants can access seven online project management courses for a full year and earn 60 PDUs. That is a savings of 550! Don't risk losing your PMP certification; enroll today and start earning PDUs. Courses are self-paced and can be conveniently accessed anytime and anywhere from a computer with an internet connection. Courses are engaging and include real-world examples, videos, interactive games, assessments, and focused instruction. An "Ask the Expert" feature allows you to pose course-related questions and receive feedback within 24 hours.

Effectively Managing Project Stakeholders

This online course is created to help project managers understand and resolve issues that can emerge from interactions among project stakeholders. The course contains ten concise case studies that explore common stakeholder issues. The case studies are designed to simulate the conversations and interactions that occur among project stakeholders, to show learners how to dissect causal elements from these types of conversations - just as they will have to do on their own projects - to help them prepare appropriate responses. As students work through the case studies, they'll learn effective strategies to resolve stakeholder problems and gain the proficiency necessary to manage interactions and keep their projects on track.

Emotional Intelligence for Project Managers

Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts. This course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.

Ethics for Project Managers

Business ethics represent the standards for right and wrong that govern how business people act. The term also refers to the study of moral principles in the workplace. This course reviews the major ethical issues facing project managers. It looks at the specific challenges project leaders may confront as they deal with team members, vendors, stakeholders, and sponsors.

Leadership PDU Bundle

The Project Management Institute® (PMI®) requires all credential holders to earn PDUs in the three areas of the PMI Talent Triangle®. MindEdge has combined three online, self-paced courses into this Leadership PDU Bundle, to provide practitioners with many of the PDUs they need to fulfill requirements in this important skill area! The three self-paced courses included in this bundle—Leading Teams, Leading and Managing Change, and Body Language for Leaders—provide 12 PDUs in total, with 7.75 PDUs specifically targeted to Leadership competency. Each of the three courses in the bundle contains real-world examples, videos, interactive games, assessments, and focused instruction. Glossaries and search functions help students quickly and easily navigate through the course, and "Ask the Expert" features allow students to pose course-related questions that will be resolved within 24-48 hours by a specialist in the field. Courses included in this certificate program are listed at the bottom of this page.

Project Management Team Leadership

This course covers the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. The course also discusses how project management team leaders can build a positive team environment through effective communication, team building activities, problem-solving, and reflective listening.

Quality Management Basics

This course provides a firm foundation for anyone looking to understand quality management practices and techniques. The course combines instructional material with interactive exercises, vocabulary games, and flashcards to explain the core concepts and strategies of effective quality management. Case studies and examples from manufacturing and service sectors help to explain the nuances of quality concepts, while video segments from experienced quality management professionals provide expert insight into the real-world application of quality principles. The course is self-paced to allow students as much time as needed to absorb information and to understand the key concepts that will help them satisfy their stakeholders and delight their customers.

Strategic PDU Bundle

This bundle is designed to provide practitioners with many of the PDUs they need to fulfill their strategic PDU requirements.

Real World Projects

4CShare Global Project Management Simulation

This project management simulation uses real-world application to teach project management techniques. In this simulation, you are the project leader for the development of a knowledge sharing database. You'll make decisions about the project scope, schedule, budget, quality, and risk. As you make these decisions, an adaptive scoreboard will reflect the impact of your choices on project success.

Allerton Connector Highway Project Management Simulation

In this simulation, you've been named the project manager on a highway construction project in the small city of Allerton. This project is considered to be a "major project" by the Federal Highway Administration (FHWA), which means it has a budget of $500 million or more. Over the course of the project, you'll make a series of decisions, each of which will impact the project in different ways. As you make these decisions, an adaptive scoreboard will reflect the impact of your choices on project success.

Managing Real World Projects

This course presents a streamlined approach to project management based on the best practices of experienced, effective project managers. It cuts through the clutter and focuses on the key principles of project management in the real world, offering tools and techniques for achieving project success. This course provides a clear road map for leading a project through the five key project stages: Initiating, Planning, Controlling, Executing and Closing. You'll be exposed to the basic tools employed in each of these stages, including templates for a comprehensive project plan, work breakdown schedules, task list, issue list, risk register and close-out documents. Each stage is illustrated by examples and video commentary by project management professionals, where you can see how best practices are applied to solve project challenges.

Skills

PM Skills®: Analysis and Problem Solving

As a project leader, one of your main responsibilities will be to not only collect project data but to also analyze that data to uncover any patterns and trends in project outputs. You will then have to mesh those data analysis skills with creative problem-solving techniques to keep your project on pace and aligned to meet its goals. This self-paced, fully online course will help you develop the expertise you'll need to assess information, define problems, and uncover their root causes. You'll learn how to develop and implement solutions in ways that will resolve issues without creating new risks. And you'll begin to recognize the key role that analysis plays in your decision-making and problem-solving approaches, so you can efficiently guide projects to their successful conclusion.

PM Skills®: Change Management

Very few projects—even the simplest and smallest—are completed without having someone request a change of some form. Changes will happen—they can't be avoided—so it's important to prepare your team for any disruptions that may occur to ensure the project is not delayed or derailed.

This self-paced, fully online course will help you address and manage the impact of any changes your team may encounter. You will explore the types, forces, and factors for change, and you'll learn how to use change management initiatives and models to overcome resistance and foster engagement. You'll discover how you can best communicate about change, and you'll learn how to sustain the gains you make as you incorporate changes into your projects.

PM Skills®: Communication

Communication is a critical aspect of any successful project. Effective project teams communicate continuously, to share knowledge, clarify project objectives, and address issues. Project practitioners spend a large amount of their time engaged in interpersonal communication activities, ensuring that information is widely distributed and participants are kept up to date on all project objectives. But some project participants may not have the required expertise or ability to communicate effectively.

This self-paced, fully online course will help project leaders understand and coordinate verbal and written forms of communication within and between project teams. It will help focus and clarify communication techniques and allow clear, concise, and direct interactions among all project practitioners and stakeholders.

PM Skills®: Conflict Management

Because projects bring so many people together to work collaboratively, it's inevitable—conflict will happen at some point. But a properly structured conflict resolution process will not only address problems in a timely manner, it may actually spark creativity and innovation as a team finds a new pathway to complete its work.

This self-paced, fully online course will help project leaders recognize potential workplace conflicts early and intervene at the appropriate point so they can minimize disruptions. It introduces a robust infrastructure that can prevent stalemates and resentment from interfering with the team's cohesion and solidarity. And it helps guide team members through forms of self-management so they can begin to correctly organize and settle disputes on their own.

PM Skills®: Critical Thinking and Decision Making

To efficiently lead projects, project managers need more than tools and techniques—they need skills that allow them to assess data and information and to make the most appropriate and effective decisions possible. They need to ask the right questions that will help them diagnose problems and make the right choices to propel teams to successful outcomes.

This self-paced, fully online course will guide learners through a systematic decision-making process for making carefully considered choices and reaching fully examined conclusions. It will help to refine and develop critical thinking and reasoning skills that will enable project leaders to assess options, generate plans of action, and put their teams in positions to succeed.

PM Skills®: Embracing Risk and Uncertainty

In many organizations, risk and uncertainty are seen as threats that must be planned for, controlled, and (if possible) eliminated entirely. But, are risk and uncertainty inherently bad? Couldn't they be opportunities to reimagine things and create a powerful new approach?

This self-paced, fully online course will help you view risk and uncertainty as a possibility instead of a danger. You'll see uncertainty as a way to examine and improve on existing conditions, opening up new possibilities or pathways that will help you achieve your goals. And for those risks that truly are threats, you'll develop a risk mitigation approach that will help you address problems and potentially uncover skills and abilities you can transfer to other areas of work to improve outcomes and results.

PM Skills®: Expanding Focus and Alignment

A project consists of many moving parts—people, resources, materials, and timelines, just to name a few. All of these parts connect and influence each other, and, as the project leader, it's your job to ensure that all of the parts come together in the right way to achieve a specific goal. But, as many project leaders know, it's never as simple as moving from point A to point B; projects are messy and nonlinear, so leaders need tools that will help them align project elements and see the bigger picture.

Systems thinking provides a framework for better understanding the complex and ever-changing parts of a project. This methodology helps you think of your project as an interrelated part of the larger puzzle that your organization will use to meet its objectives. It allows you to look beyond the boundaries of your project to see how factors outside those boundaries interact with the things inside (and vice versa). And it helps you expand your focus to see how your project results fit into the overall scheme of your organization.

PM Skills®: Interaction and Engagement

As a project leader, your project's stakeholders are some of your greatest assets. However, those assets are only valuable if you collaborate with and involve them on a regular basis. Customers, colleagues, team members, management, the community at large—they all have something to offer, but to capitalize on these resources, you'll need effective interaction and continuous stakeholder engagement to uncover their true worth.

This self-paced, fully online course will help you successfully collaborate with your stakeholders to improve your chances for project success. You'll learn to identify, analyze, manage, and encourage your stakeholder groups to be an integral part of your project's outcomes. And you'll see how meaningful interaction and engagement can strengthen cooperative efforts and enhance results to exceed expectations and requirements.

PM Skills®: Interpersonal Skills for Project Leaders

Successful project leaders understand that, to help their teams meet their objectives, they'll need to employ solid leadership and interpersonal skills that aid and empower the team's members. They'll have to apply sound delegation and facilitation strategies that allow the project staff to stay focused and remain on task. They'll need to make use of strong conflict resolution and negotiations training to address any issues that could hinder team production. And they'll have to demonstrate ethical leadership and compliance qualities that project participants can look to to guide their decisions and actions.

This self-paced, fully online course will help learners explore the key leadership and interpersonal skill set project leaders use to oversee projects and organize teams successfully. They'll get an overview of the behaviors that support project management, which will allow them to productively address problems, keep teams on track, and build trust among their coworkers, colleagues, and stakeholders.

PM Skills®: Leadership

In recent years, views of leadership have changed. Today there is a greater understanding of the varieties of leadership in business, government, education, healthcare, and not-for-profit organizations, as well as in more personal areas like team leadership and family settings.

As a project leader, honing your leadership skills will allow you to successfully meet project objectives while motivating and engaging your team. Improving your leadership skills will enhance your standing as an asset to your organization while fostering team, project, and organizational evolution.

PM Skills®: Negotiation

Negotiation is a key element of any project management approach. Project leaders regularly negotiate with various stakeholders—clients, teams, management, and leaders of other organizational projects—to move their own project toward completion. In some cases, a project's success may depend on the project leader's ability to address competing interests through negotiation. Fortunately, anyone can develop strong negotiation skills through learning, practice, focus, and negotiations training.

This self-paced, fully online course will provide learners with the skills they'll need to successfully negotiate with internal and external project practitioners. It will help them establish their negotiation strategies and refine their techniques to successfully execute and complete projects.

PM Skills®: Planning and Project Design

At the beginning of a project, your responsibilities as a project leader will largely revolve around designing a plan that aligns with your organization's corporate strategy while providing fully functional deliverables that meet your stakeholders' needs. But project planning is not a one-time event: it occurs throughout a project's life cycle, so you need to remain prepared to make changes and have contingency plans in place to address unexpected situations.

This self-paced, fully online course will introduce you to the tools, techniques, and strategies you can use to develop successful projects and release plans. These tools and strategies can guide you in your efforts to create a just-in-time methodology that will complement your organization's strategic and tactical plans and enhance your product life cycle planning in the most efficient way possible.

PM Skills®: Tailoring and Adaptability

Every project you encounter will be different in one way or another, and because of these inevitable differences, you'll need to tailor your project work to some degree. Different projects have different needs, expectations, and scopes, so your project's plans will have to be customized and adaptable to what your project demands. Small changes in your processes will be easy to adjust, but larger changes—like modifying your methodology—will require more intensive work.

This self-paced, fully online course will help you understand what tailoring is, increase your adaptability, and identify what in your projects you need to tailor. Knowing what and how to tailor will only increase productivity and lead to a more successful coordination and organization of your projects and operations.

PM Skills®: Team Development

Effective project leaders rely on their project teams to complete work in a timely manner, but often, these teams need coaching and training that will encourage them to work together to achieve their objectives. The members of a project team could be talented individuals, but the team may need to be shaped into a unit that acts collaboratively to meet a project's goals.

This self-paced, fully online course will help learners enhance their team's ability to work cooperatively by clearly defining roles and responsibilities and inviting team members to play to each other's strengths. Learners will create, implement, and evaluate development programs that will help team members advance and improve and will learn to capitalize on team dynamic concepts to achieve success by better understanding team interactions.

PM Primer: Cognitive Ability and Decisiveness

This online course focuses on those critical thinking, decision-making, and cognitive skills vital to effective project management. To be effective, project practitioners need to do more than just apply tools and techniques. They need to think critically about their projects and make good decisions that will put themselves - and their teammates - in positions to succeed.

PM Primer: Conflict Resolution

This online course focuses on how project managers can resolve conflicts in a project setting. Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued.

SAGD

process operator looking at computer Earn a Steam Assisted Gravity Drainage (SAGD) Processing Certificate with this accessible online training program exploring one of the oil sands most popular and nuanced method of bitumen recovery. Curriculum is written by industry experts and contains accurate visualizations and animated chapters.

Steam Assisted Gravity Drainage (SAGD) Processing Certificate

Earn a Steam Assisted Gravity Drainage (SAGD) Processing Certificate with this accessible online training program exploring one of the oil sands most popular and nuanced method of bitumen recovery. Curriculum is written by industry experts and contains accurate visualizations and animated chapters.

Six Sigma & Lean

Six Sigma methodology is relevant in any industry and nearly every organization can benefit from this high impact methodology. Earning your Lean Six Sigma Yellow and Green Belt demonstrates your ability to continuously improve organizational processes.

Six Sigma & Lean Courses

Lean Six Sigma Green Belt Prep Course and Exam

The Lean Six Sigma Green Belt Exam Prep course describes the strategies, techniques, and concepts practitioners will need to effectively prepare for the MindEdge Lean Six Sigma Green Belt certification exam. The nine modules of the course explore the essential components of the DMAIC methodology, describing the important themes, principles, and tools needed to refine processes and enhance operations. Learner understanding and comprehension are tested throughout the course with interactive games, exercises, case studies, and quizzes. Videos from working professionals provide real-world implementation examples and augment course materials to extend mastery of key concepts. And two 50-question practice exams are presented to mirror the substance and style of questions that course participants will see when they sit for their MindEdge certification exam.

Six Sigma Green Belt Prep Course and Exam

This self-paced exam prep course within this bundle prepares learners for the successful completion of the MindEdge Six Sigma Green Belt Certification Exam by explaining the concepts, strategies, tools, and techniques they will need to complete process improvement projects and activities. The course is divided into 10 modules that explain key foundational Six Sigma information, guide students through the five steps of the DMAIC methodology, and demonstrate how a Six Sigma approach can benefit organizations in several, diverse industries or business sectors. Course assignments detail the tools and skills learners will implement as they apply a Six Sigma approach to process improvement activities, and show practitioners how they can contribute as important members of improvement teams. Throughout the course, learners will be tested on their understanding and comprehension of course topics through challenging exercises, interactive games, and case study assignments. Each module also includes comprehensive quizzes and tests that learners can use to gauge their progress and prepare for each of the two 50-question practice exams at the course end, as well as summaries and study guides that can be used for review. Video segments from subject matter experts also supplement the course material, to provide real-world examples and enhanced understanding of important concepts and best practices.

Six Sigma Yellow Belt Prep Course and Exam

The self-paced exam prep course in this bundle prepares learners for the successful completion of the MindEdge Six Sigma Yellow Belt Certification Exam by exposing them to the Six Sigma concepts, strategies, tools, and techniques used in process improvement projects. The course is divided into modules that explain key foundational Six Sigma information, guide students through the five steps of the DMAIC methodology, and demonstrate how a Six Sigma approach can benefit organizations in several, diverse industries or business sectors. Course assignments show the tools and skills practitioners will use in support of process improvement activities, and explain how participants can contribute as important members of improvement teams. Throughout the course, learners will be tested on their understanding and comprehension of course topics through challenging exercises, and interactive games. Each module also includes comprehensive quizzes and tests that learners can use to gauge their progress and prepare for each of the 25-question practice exams at the course end. Video segments from subject matter experts also supplement the course material, to provide real-world examples and enhanced understanding of important concepts and best practices.

Lean Basics

Lean is an approach to organizational processes that seeks to minimize waste and increase value for the customer. Starting off as an approach to manufacturing processes, Lean has expanded into even services industries. If you are interested in learning about the core concepts needed to successfully apply Lean strategies to organizational operations, this course is designed for you. Key ideas are presented in an easy-to-understand format, with interactive and integrative exercises to help learners better understand the core and fundamental elements of a Lean application. Case studies and video segments from experienced Lean professionals provide real-world advice and counsel for participants, while educational aids and review assignments assist in the comprehension and retention of course material, to ensure proficiency and mastery of critical knowledge and information

Lean Six Sigma Basics

The Lean Six Sigma Basics course describes the strategies, techniques, and concepts practitioners will need to complete process improvement projects and activities. The course's eight modules describe the important themes, principles, and tools of the DMAIC methodology that help refine processes and enhance operations. Throughout the course, learners will be tested on their comprehension of course topics through exercises, interactive games, and case study assignments. Each module also includes quizzes and tests that learners can use to prepare for the 50-question exam at the course end. Video segments from subject matter experts supplement the course material, to provide real-world examples and enhanced understanding of important concepts and best practices.

Lean Six Sigma Green Belt Certification Exam

This two-and-a-half hour timed exam tests competency and comprehension of Lean Six Sigma principles, strategies, tools, and techniques. The test includes 100 multiple-choice questions chosen at random from MindEdge's question database, and covers all aspects of the DMAIC methodology and its implementation. Questions are posed in several configurations that ask test-takers to identify, calculate, analyze, and apply their knowledge to demonstrate their ability to perform as important members of improvement teams.

Recertification Exam - Six Sigma Green Belt

This one-hour timed exam is meant for current MindEdge-certified Six Sigma Green Belts to earn recertification. Recertification is required every three years. This recertification exam tests a practitioner's competency and comprehension of Six Sigma principles, strategies, tools, and techniques. The test includes 50 multiple-choice questions chosen at random from MindEdge's question database, and covers all aspects of the DMAIC methodology and its implementation. Questions are posed in several configurations that ask test takers to identify, calculate, analyze, and apply their knowledge to demonstrate their ability to perform as important members of improvement teams.

Recertification Exam - Six Sigma Yellow Belt

This one-hour timed exam is meant for current MindEdge-certified Six Sigma Yellow Belts to earn recertification. Recertification is required every three years. This recertification exam tests a practitioner's tests competency and comprehension of Six Sigma principles, strategies, tools, and techniques. The test includes 50 multiple-choice questions chosen at random from MindEdge's question database, and covers all aspects of the DMAIC methodology and its implementation. Questions are posed in several configurations that ask test takers to identify, calculate, analyze, and apply their knowledge to demonstrate their ability to perform as important members of improvement teams.

Six Sigma Basics

This self-paced course explains the concepts, strategies, tools, and techniques learners will need to complete process improvement projects and activities. The course is divided into eight modules that explain key foundational Six Sigma information, guide students through the five steps of the DMAIC methodology, and demonstrate how a Six Sigma approach can benefit organizations in several, diverse industries or business sectors. Course assignments detail the tools and skills learners will implement as they apply a Six Sigma approach to process improvement activities, and show practitioners how they can contribute as important members of improvement teams.

Six Sigma Black Belt Certification Exam

To secure MindEdge's Six Sigma Black Belt Certification, practitioners must demonstrate mastery of Six Sigma by completing a timed online assessment and providing details of a Six Sigma project they are involved in.

This four-hour, timed assessment tests an individual's competency and comprehension of Six Sigma principles, strategies, tools, and techniques. This exam includes multiple-choice and essay questions and covers all aspects of the DMAIC methodology and its implementation. Questions are posed in several configurations that ask test takers to identify, calculate, analyze, and apply their knowledge, to demonstrate their ability to perform as important members of improvement teams.

If practitioners successfully complete the exam assessment, they are then asked to provide information and updates for a new or ongoing project they are immersed in. The information and updates will be evaluated by a panel of experts who may ask questions or request additional information to ensure that participants are well versed and able to successfully complete a Six Sigma project, before certification can be conferred.

Six Sigma Black Belt Exam Prep Course

This course explains the key concepts, strategies, tools, and techniques that learners need to successfully pass the MindEdge Black Belt Certification Exam. This advanced-level course guides students through elemental Six Sigma material before diving into each of the five DMAIC stages in detail. Specific instruction about the role of the Black Belt in each stage, as well as help in transitioning between each of the stages, is explained by practicing professionals and training experts in Six Sigma preparation and application. (Note: Learners must submit an application to the MindEdge Six Sigma Quality Council to be considered for the Black Belt certification exam. Experience in managing projects is a requirement.)

Six Sigma Green Belt Certification Exam

This two-and-a-half hour timed exam tests competency and comprehension of Six Sigma principles, strategies, tools, and techniques. The test includes 100 multiple-choice questions chosen at random from MindEdge's question database, and covers all aspects of the DMAIC methodology and its implementation. Questions are posed in several configurations that ask test takers to identify, calculate, analyze, and apply their knowledge to demonstrate their ability to perform as important members of improvement teams.

Six Sigma Yellow Belt Certification Exam

This one-and-a-half hour timed exam tests competency and comprehension of Six Sigma principles, strategies, tools, and techniques. The test includes 50 multiple-choice questions chosen at random from MindEdge's question database, and covers all aspects of the DMAIC methodology and its implementation. Questions are posed in several configurations that ask test takers to identify, calculate, analyze, and apply their knowledge to demonstrate their ability to perform as important members of improvement teams.

Six Sigma: Total Quality Applications

Learn how to effectively apply the elements and methods of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define, measure, analyze, improve, and control) model. Determine the relationship of basic statistics to Six Sigma and learn about the Six Sigma business case, including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods. Discover how to use brainstorming; Pareto charts, and critical quality help define processes, problems, and opportunities. Master the use of other key tools such as cause and effect diagrams, check sheets, scatter diagrams, failure mode and effects analysis (FEMA), and force field analysis.

In this course you will learn how to apply the DMAIC model each step of the way. You will learn how to define, plan, implement, and close a Six Sigma project. You will also know how to use process capability and how to apply lean thinking. You will understand the basics of advanced Six Sigma tools.

This course will help you prepare for the internationally recognized Six Sigma Black Belt and Quality Manager exams offered by the American Society for Quality® (ASQ®).

Six Sigma: Total Quality Fundamentals

Learn the fundamentals, history, and key concepts of the total quality movement. This course will teach you how to increase the value of your company through motivational models, leadership, teamwork, and quality standards.

Six Sigma: Total Quality Applications

Learn to apply the elements and methods of Six Sigma to achieve the highest possible quality.

Lean Six Sigma Green Belt Prep Course and Exam

Soft Skills

woman smiling in workplace Soft skills enable you to interact and engage with others to fully utilize your hard skills. These courses will help you learn the secret to achieving successful working relationships with people you perceive to be difficult and how to better communicate with others by managing conscious and unconscious codes. You'll also discover the steps needed to make great decisions so that you can make the most of every opportunity.

Soft Skills Courses

Achieving Success with Difficult People

Communicating Collaboratively

Communicating With Flair

Included with your course is a six-month complimentary subscription to Fast Company. Your subscription will start with the current issue. Fast Company publishes 6 issues a year.

Creativity & Innovation Toolkit

Creativity in Teams and Organizations

Design Thinking

Included with your course is a six-month complimentary subscription to Fast Company. Your subscription will start with the current issue. Fast Company publishes 6 issues a year.

Effective Emails, Memos and Letters

Effective Presentations

Effective Public Speaking

Fast Company: Collaborating for Success

Goal Setting and Workplace Efficiency Training

Innovation in Teams and Organizations

Introduction to Critical Thinking

Mastering Public Speaking

Optimizing Remote Work Bundle

Personal Creativity

Resume Writing Workshop

Speak with Confidence

Virtual Teamwork

Included with your course is a one (1) year complimentary subscription to Fast Company ($19.99 value). Your subscription will start with the current issue. Fast Company publishes 8 issues a year.

Working Remotely

Included with your course is a one (1) year complimentary subscription to Fast Company ($19.99 value). Your subscription will start with the current issue. Fast Company publishes 8 issues a year.

Writing

two hands writing on a notepad with a pen Master the essentials of writing so you can excel at business communications, engage online audiences, and take your creative literary talents to a new level. This course provides you with the writing tools you need for success.

Writing Courses

A to Z Grant Writing

This course provides students with the hands-on experience and knowledge they need to successfully begin the planning process for projects in need of grant funding. An approach to grantseeking begins with thinking about why the funding is needed and involving the grant applicant's stakeholders in the planning process.

Advanced Grammar

This course, a staple for anyone who is interested in copy editing, will ensure you have a detailed understanding of word categories, punctuation, and sentence construction. The course will guide you through the eight parts of speech; simple, compound, complex, and compound-complex sentences; ten punctuation marks; and the rules for capitalization. Through real-world exercises, you'll be able to categorize words and phrases, build different types of sentences, and correct common syntax and punctuation errors.

Beginning Writer's Workshop

If you have a story that needs to be written, an online writing workshop is a great place to start. This course will help improve your writing skills and discover new ways to stretch your creative muscles.

Better Proofreading and Copyediting

A great editor is like a great mechanic. They look at a piece of writing the same way a mechanic looks at a car: they assess the current state, see if it has any issues, and tune it up so it's good to go. As you can imagine, there is no lack of metaphor to describe the task of editing. This course will help you discern between metaphor and fact to discover the truth of editing. You will learn the foundational principles of copyediting, the golden rules of proofreading, and what professional editors actually do and how you can do it, too.

Creating Writing Value Suite

To be a good creative writer, you must have more than just an idea. This Creative Writing Value Suite will give you the tools you need to fully develop your work and create a publishable piece. You will learn important mechanics of writing, develop strong editing skills, and how to give and receive constructive feedback from other writers.

Creating Writing: Children's Books

Creating Writing: Memoir

Creative Writing: Poetry

Effective Business Writing

Fundamentals of Technical Writing

Grammar Refresher

Develop English grammar skills and take your writing and speaking to the next level. This course explores the eight parts of speech, punctuation and mechanics, foundational sentence construction, phrases, clauses, problem words, common mistakes, and more with practical, hands-on exercises.

Grammar Refresher Series

Strong English grammar skills are the key to effective writing and speaking. This series will provide you with the foundational skills you need, including sentence structures, parts of speech, common grammar mistakes, punctuation, verb tenses, and more. You'll learn through hands-on practice exercises before putting it all together to explore various types of writing. By the end of this series, you will not only understand proper English grammar, but you will also understand how to use the skills you've gained in practical ways.

Introduction to Screenwriting

Learn everything you need to write a great script including structure, character creation, dialogue, and marketing and selling your screenplay. Whether you want to write micro-budget indie films or Hollywood blockbusters, this course will provide everything you need to know to write a script that sells.

Troubleshooting Your Writing

Writing is central to our personal and professional lives. Errors in writing can derail a job application, miscommunicate a plan, and confuse our audience in many ways. This course will guide you through the writing process, from brainstorming the content to polishing the final draft. Along the way, you'll be given tips for how to speed up the writing process and ensure that you send out error-free writing. Topics include time management, structure, crafting complex and clear sentences, and troubleshooting common grammar errors.

Write Like a Pro

Learn how to use story outlines like a professional writer with the help of lessons developed by a published author. This course will show you how to apply narrative structure to lend your fiction writing the maximum dramatic effect.

Writing and Editing Value Suite

To be successful in nearly any profession and even in your personal life, you must have the fundamental skills to communicate in writing. This series is designed to give you the tools you need. You will begin with a grammar refresher, then develop skills to ensure you express yourself clearly in your writing before developing effective written business documents. Whether you're hoping to improve your job prospects, express yourself in a blog, or even publish your writing, this course will help you gain the essential skills through interactive activities and hands-on exercises.

Writing Better Emails

Writing Essentials

Master the essentials of writing so you can excel at business communications, engage online audiences, and take your creative literary talents to a new level. This course provides you with the writing tools you need for success.

Writing Fiction Series

If you want to learn how you can turn your idea into a published novel, the Writing Fiction Series is a great place to start. You will learn the fundamentals of character development, dramatic structure, dialogue, scene building, and the important process of revision so that you can plan, write, and edit fiction. Upon completion of this series and mastery of the tools we provide, you will be ready to submit your work for publishing.

Writing for ESL

Learn to write in English more effectively so you can achieve your goals and dreams. This course will teach you how to write clearly, logically, and cohesively in any academic or work setting.

Winning RFP Responses

Business Marketing Writing

Grammar and Writing Skills for the Health Professional

Learn to confidently write medical reports, correspondence, emails, progress notes, charting, research and other professional documentation one would encounter in the healthcare environment. This course is packed with real-life applications as you review the entire writing process.

These courses have not been designed by Keyano College and will not show on a Keyano College transcript or count towards Keyano College certificate, degree, or diploma programs.

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