Tuition and Financial Services

Tuition and related fees

View your tuition and related fees on your student account. Your account charges may include:

If you have any questions about these fees, please contact the Office of the Registrar.  Payments are accepted via online banking or Plastiq. Questions about this process may be directed to Financial Services.

Scholarships, awards and student loans

If you have a scholarship, award or student loan, check your account to ensure this is reflected. You can also contact the Financial Advisor in the Office of the Registrar for assistance.

Paying your tuition

Tuition and related fees must be paid 10 business days before the start of classes. Please see the tuition and refund schedule in the Keyano College Credit Calendar.

Online banking

You can use online banking to pay your tuition. Follow these steps:

  1. Log into your online banking and navigate to bill payments.
  2. Select “Add Payee.” Regular students should enter “Keyano College – Tuition Fee.” Continuing Education students should enter “Keyano College – Continuing Education.” To pay housing, students should enter “Keyano College – Rent.”
  3. When the system asks for your account number, enter your nine-digit student ID number.
  4. Follow the system prompts to complete your tuition payment.

Credit card

You can also pay by credit card using Plastiq. Please be aware that Plastiq charges additional fees for processing payments.

TransferMate

We understand that as an international student, making payments can be difficult. We’ve teamed up with TransferMate to provide you with a simple payment method to reduce additional bank fees and make the process easier. TransferMate helps international students pay tuition and fees in their local currency from any country.

 Benefits
  • Faster payment (processed within 24 to 48 hours)
  • Allows you to pay in your local currency to a local bank account
  • Great exchange rates and zero banking charges
  • 24-hour customer service from TransferMate
  • 24-hour online tracking of payments

TransferMate lets you make international payments to Keyano College in your own currency while receiving competitive foreign exchange rates. If you're an international student or parent you can use this secure payment method.

 
 

How to make a payment with TransferMate

 1.    Click on the TransferMate payment link

2.    Choose the country you're paying from and your preferred payment method

3.    Register your one-time set up account by providing your details

4.    Make your payment with the provided instructions

5.    Track your payment throughout the process

Refunds

Any course withdrawals, refunds or issues regarding tuition can be discussed by calling the Office of the Registrar at 780-791-4801 or by email. Review the Refund of Fees policy in the Credit Calendar for more details.

Any refunds will be mailed by cheque to the mailing address on your student account or through electronic funds transfer.

Confidentiality

All student accounts are confidential. Any information regarding your account will be released only to you. You may share access with others by completing the appropriate form at the Office of the Registrar.