Critical Incident Stress Management

Keyano College in partnership with Critical Incident Stress Management for Communities is offering Individual and Group Crisis Intervention courses. 

Critical Incident Stress Management teaches the emotional, physical, cognitive and behavioral symptoms  experienced after a critical incident that are normal stress reactions to abnormal events.  The core focus of CISM is the relief of distress symptoms for emotionally healthy people who have experienced traumatic events. These sessions help you understand the symptoms and provides the tools needed to get through it and mitigate any long term effects.

Program Structure

These sessions are available for in class delivery.

**Please note: to ensure the health and safety of all participants, the AHS Guidelines for COVID-19 will be followed and social distancing accommodated for all in class sessions.

If virtual delivery is preferred, you may register on the ICISF website (  Once your virtual training is complete and you wish to receive a one day  practical session to ensure your understanding of the course material, please contact  Continuing Education at 780-799-0535 or email to discuss your options with the program administrator. 

**Additional fees apply for practical sessions.

Individual Crisis Intervention

This course is designed for anyone who wants to increase their knowledge of one-on-one crisis intervention techniques in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

 Program Highlights
  • Psychological crisis and psychological crisis intervention
  • Resistance, resiliency, recovery continuum
  • Critical incident stress management
  • Evidence-based practice
  • Basis crisis communication techniques
  • Common psychological and behavioural crisis reactions
  • Putative and empirically-derived mechanisms
  • SAFER-Revised model
  • Suicide intervention
  • Risks of iatrogenic "harm"

Two-day course: 8:30am - 4:30pm

13 Contact Hours; 13 PDHs for EAPs; 13 CE Credits for National Certified Addiction Counselors OR 1.3 General CEUs from UMBC

Schedule 2021 - 2022

Course   Code Semester Course Name Date/Day Time Room Tuition
CECISM100-01 Winter Individual Crisis Intervention Feb 18-19, 2022 Fri 1pm - 5pm, Sat 9am - 4pm TBA $175
CECISM200-01 Winter Group Crisis Intervention Feb 19-20, 2022 Sat 1pm - 4pm, Sun 9am - 4pm TBA $175
CECISM300-01 Winter Combined Crisis Intervention Feb 18-20, 2022 Fri 1pm - 5pm, Sat & Sun 9am - 4pm TBA $225


Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, the Group Crisis Intervention course will prepare participants to understand a wide range of crisis intervention services. Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.

This course is designed for anyone in the fields of Business & Industry Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

 Program Highlights

  • Relevant research findings
  • Relevant recommendations for practice
  • Incident assessment
  • Strategic intervention planning
  • “Resistance, resilience, recovery” continuum
  • Large group crisis interventions
  • Small group crisis interventions
  • Adverse outcome associated with crisis intervention
  • Reducing risks
  • Critical Incident Stress Debriefing (CISD)

Two-day course: 8:30am - 4:30pm

14 Contact Hours; 14 PDHs for EAPs; 14 CE Credits for National Certified Addiction Counselors; OR 1.4 General CEUs from UMBC

Combined Crisis Intervention Session

This will include both the Individual and Group Training sessions in a three (3) day course.


Other Training options

Keyano College offers flexible, on demand training for companies, corporate clients, or groups of any size. If the regularly scheduled courses do not meet your workplace needs, please call or email us to discuss the  training options.  We  are available to discuss your training requests and will find a solution to your needs.

Contact Information

School of Continuing Education

Email Continuing Education

Phone: 780-799-0535