Critical Incident Stress Management

These sessions help you understand symptoms that may arise after an incident and gives you the tools needed to get through it, and mitigate any long term effects.

Individual Crisis Intervention

This course is designed for anyone who wants to increase their knowledge of one-on-one crisis intervention techniques in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

 Program Highlights
 
  • Psychological crisis and psychological crisis intervention
  • Resistance, resiliency, recovery continuum
  • Critical incident stress management
  • Evidence-based practice
  • Basis crisis communication techniques
  • Common psychological and behavioural crisis reactions
  • Putative and empirically-derived mechanisms
  • SAFER-Revised model
  • Suicide intervention
  • Risks of iatrogenic "harm"

Two-day course: 8:30am - 4:30pm

13 Contact Hours; 13 PDHs for EAPs; 13 CE Credits for National Certified Addiction Counselors OR 1.3 General CEUs from UMBC

Group Crisis Intervention 

Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, the Group Crisis Intervention course will prepare participants to understand a wide range of crisis intervention services. Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.

This course is designed for anyone in the fields of Business & Industry Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

 Program Highlights


  • Relevant research findings
  • Relevant recommendations for practice
  • Incident assessment
  • Strategic intervention planning
  • “Resistance, resilience, recovery” continuum
  • Large group crisis interventions
  • Small group crisis interventions
  • Adverse outcome associated with crisis intervention
  • Reducing risks
  • Critical Incident Stress Debriefing (CISD)

Two-day course: 8:30am - 4:30pm

14 Contact Hours; 14 PDHs for EAPs; 14 CE Credits for National Certified Addiction Counselors; OR 1.4 General CEUs from UMBC

Group Training options

Keyano College offers flexible, on demand training for companies, corporate clients, or groups of any size. If the regularly scheduled courses do not meet your workplace needs, please call or email us to discuss training options. Our Corporate Training staff are available to discuss your training request and will find a solution to your needs.

If you would like to discuss our group training options, please contact us!

School of Continuing Education

Email: coned@keyano.ca

Phone: 780-715-3903