Student Frequently Asked Questions

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Domestic Students  International Students   

Have questions about the process of becoming a Keyano student? Here you will find answers on the application process, scholarships, housing, and more! 

Domestic Students

 Can I switch to another program?

You are welcome to apply to another program of interest. We encourage you to contact a Student Advisor to discuss your application to the program. An Advisor can be reached at student.advisors@keyano.ca.

You will be required to apply for the desired program- we do not transfer applications so it is important to keep deadlines for applications in mind. If you are required to upgrade to be admitted to the program of your choice, College Preparation is offered at no additional application fee.
 I am currently in grade 12, can I apply before graduating? 
Yes, you can apply. Our admissions team will reach out to you to request any missing documents. Please ensure we have your current Grade 12 schedule and high school transcripts leading up to Grade 12. 
 I am currently on a wait list for my program. When will I be contacted by the College?
As the program you have applied to is competitive, we will reach out to you once more seats become available. We cannot guarantee an offer is extended to you. We do recommend applying for a non-competitive program as an alternative option. 
My classes are full. What should I do?
Add yourself to the waitlist for the classes you need that are full. Waitlists are reviewed regularly, and students are contacted via KeyanoMail when they have been moved into a section.
Are there scholarships available?
Yes, there are several scholarships available to students.  Please see our scholarships and bursaries webpage for additional details.
What's the next step after applying through Apply Alberta?
Once we receive your application into our system you will receive an email invite to MyKeys Admissions portal to your personal email. MyKeys is where you can upload transcripts and documents for our admissions representatives to review. This portal also allows an applicant to view the status of your application and to accept your offer. If have attended Alberta high school or post-secondary your transcripts will automatically be requested on your behalf. If you have attended high school or post-secondary in another province you will have to reach out to your school and request a transcript to be sent to Keyano College. 
How can I check the status of my application? 
You can view all updates on your MyKeys Admissions portal.
What happens after I accept my Offer of Admission?
Visit our Essential Student Information for your next steps.
Is there student housing available?
Yes, please see housing available on campus. You may also do a quick google search to access off campus housing.
How do I determine what courses I need to register for?
Follow the course registration guide. If you have questions or difficulty with online registration, connect with our Student Advisors at student.advisors@keyano.ca
What do I do if the courses I need are full?
Please add yourself to the waitlist on Self-Service for all of the courses in your program. You will be notified to your KeyanoMail when you have been moved into a section.
How do I know what books to purchase for my courses?

There are three ways: 

  1. Your instructor will give you the course curriculum and the book you need on the first day of class. 
  2. You may visit or call the Library and give your course code. The staff would be able to tell you what kind of book you need. You can find your course name and code by printing your  registration 
  3. You can also buy the books online on the Keyano Bookstore webpage and choose the course code. Please note, when ordering books through Online Bookstore, use Firefox as your browser. 

Is there a used bookstore where I can buy books?

No, but you can join a Facebook group that sells used books, Keyano College Books Exchange.

Does Keyano College offer programs that are fully online? 
While some of our courses feature Hyflex options, unfortunately none of our programs can be completed fully online.
In the event that I am not accepted into my program of choice, can I apply for another program and transfer to my program of choice thereafter? 
Yes, however you would need to re-apply to the program of choice and pay the requisite application fee. Please note that not all classes taken may transfer to the program of choice.
Are there any student led clubs and societies?
Yes, there are many throughout the year lead by the SAKC.

 

International Students

 What's the next step after applying through Apply Alberta?
Once we receive your application you will receive an invite to MyKeys Admissions portal to your personal email. MyKeys is where you can upload transcripts and documents for our admissions representatives to review. This portal also allows an applicant to view the status of your application and to accept your offer. 
Where overseas credit cards and payment cards are not accepted what are the alternatives for paying your application fee and deposit?
Students may pay via TransferMate or credit card through Plastiq. 
 How can I check the status of my application? 
You can view the outstanding admission requirements as well the status of your application through our MyKeys Admission Portal. Further instruction can be found at MyKeys Admission Portal Instructions. 
 Can you evaluate my transcript and diploma before I apply? 
No, you will need to submit your application and pay the application fee. For general inquiries regarding admissions requirements, you may contact student.advisors@keyano.ca
Can I apply for scholarships and bursaries as an international student?
Yes, you may visit our scholarships and bursaries webpage for additional details.
Where can I get a Letter of Acceptance and receipt?
Once you are offered a seat in our program, and pay the Admission Deposit, a Letter of Acceptance through ApplyProof will be sent to your email.  Once you have received an email from our admissions department stating that you have been accepted into your program of study, you will need to click on the Apply Proof link and to log in to access your letter.  For your statement of account/receipt please email student.advisors@keyano.ca to request this document. 

How can I defer my acceptance?

International students are eligible for 1 (one) deferral per application submission.

Student must be accepted into their program and have paid their admission deposit ($750) and not have already deferred to be eligible. Your application will be deferred to the next available intake upon an email request.

Please note, some programs are competitive entry, this means your application will be deferred however your acceptance may not, you may also be required to submit new documents or interview again. If the next available intake is in the next academic year and not yet open for application, you request will still be processed and your LOA will be provided at a later date.   

To request a deferral you will need to email admissions@keyano.ca and indicate you are requesting a deferral. The deadline to defer your application is the same as the tuition and fee due date, please see the Academic Schedule to find this deadline for your intake. 

Are there work opportunities available on campus for international students?
Yes, you may check our webpage for job opportunities available for students or check the notice boards campus-wide for job postings.
Are there affordable housing facilities available to international students in Fort McMurray?
Yes, please see housing available on campus. You may also do a quick google search to access off campus housing.
Can I get an estimate of living expenses in Fort McMurray for students?
Yes, you may email international@keyano.ca. Find our more on our Living in Canada website.
How do I determine what courses I need to register for?
Follow the course registration guide. If you have questions or difficulty with online registration, connect with our Student Advisors at student.advisors@keyano.ca
Where can I find information on English Language Proficiency exemptions?

For information on these exemptions, please refer to the most current credit calendar – English Language Proficiency.
Do you assist students with the processing of study permit & visa applications?
Yes, we do have a registered Immigration Consultant who can provide students with advice free of charge.  Should you require assistance with the processing of your permit application please email international@keyano.ca .
Can you guarantee that I can get a postgraduate work permit (PGWP) after I graduate from the program?
Keyano College is a Designated Learning Institution (DLI), and as such all certificate and diploma programs open to international students make them eligible to apply for a PGWP.  While students are eligible, it is up to IRCC to determine whether or not they will receive a PGWP. 
What do I need to do to prepare for my arrival in Canada?
Please review our Arrival to Canada page.
How do I know what books to purchase for my courses?

There are three ways: 

  1. Your instructor will give you the course curriculum and the book you need on the first day of class. 
  2. You may visit or call the Library and give your course code. The staff would be able to tell you what kind of book you need. You can find your course name and code by printing your  registration 
  3. You can also buy the books online on the Keyano Bookstore webpage and choose the course code. Please note, when ordering books through Online Bookstore, use Firefox as your browser. 

Is there a used bookstore where I can buy books?

No, but you can join a Facebook group that sells used books, Keyano College Books Exchange.

Does Keyano College offer programs that are fully online? 

While some of our courses feature Hyflex options, none of our programs can be completed fully online.

In the event that I am not accepted into my program of choice, can I apply for another program and transfer to my program of choice thereafter? 

Yes, however you would need to re-apply to the program of choice and pay the requisite application fee. Please note that not all classes taken may transfer to the program of choice.

Are there any student led clubs and societies?

Yes, there are many throughout the year lead by the SAKC.

View the Frequently Asked Questions Homepage