Whether you are a current student or prospective student, we are here to work with your accommodation needs.  To request academic accommodations, please book an appointment with a Learning Strategist by email or calling 780-791-8934. During your appointment, appropriate in-class and exam accommodations will be determined.  Please see Accommodation Details below for more information about your accommodations.

We require documentation of disability impacts to understand how your disability impacts you in the Post-Secondary environment. If you qualify for exam or test accommodations, you need to book your testing room and time through Testing Services.

 Academic Success Coach Accommodation Details  Adaptive Technology  Access Strategist       Resource Guide for Students and Instructors Tutoring and Study Support

Adaptive Technology

We provide adaptive technology as a way to support your learning. Our Adaptive Technology Specialist is available to assess your needs and teach you how to use the technology to enhance your learning and help you gain independence through technology.

Access Strategist

A learning strategist can work with you to arrange academic accommodations, teach you learning strategies.  Learning strategies are ways to make learning more efficient.  This service is free of charge to all Keyano students with or without disabilities.  Book your appointment today by email or calling 780-791-8934.

Tutoring and Study Support

Keyano College offers online tutoring and study support to assist you with your studies. You can book a tutor or join a study group to get extra help with your course material and assignments.

Academic Success Coach

The Academic Success Coach offers support and access to campus resources to help you to find the keys to your academic success. By connecting you with the right resources at Keyano College, they can help with your academic success plan, organization, time management, and study skills. Book at appointment today via email or by calling 780-791-8934. We will be offering virtual or phone appointments at this time.

Resource Guide for Students and Instructors

Keyano College is committed to providing inclusive learning environments. Equal access can often be achieved through course design. However, barriers to learning or assessment may still exist for a student with a disability in your course. 

Putting academic accommodations in place is the process of differentiating access to information, assignments, and/or evaluations to create equitable access to the learning environment, for students with disabilities. It is important to remember that the essential requirements of a course or program are not changed when accommodations are implemented. Rather, the discriminatory effect of the course environment is eliminated.

Need help understanding an accommodation letter? Please see the Accommodation Resource Guide for more details.

Roles and Responsibilities

  •  Provide material in accessible format and multiple modes of presentation.
  • Ensure access by applying Universal Design Learning (UDL) principles to the learning environment, such as:
    • Provide copies of course materials to students in advance on approved accommodation(s) requests.
    • Support option to audio record lectures.
    • Provide feedback on evaluations in a timely manner.
  • Facilitate accommodations in clinical and practicum placements.
  • Respect student confidentiality. 
  • Complete the Exam Supervision Form when contacted by Testing Services.
  • Provide the exam with the Exam Supervision Form to Testing Services.
  • Contact Accessibility Services or Testing Services if there are questions or concerns in regards to testing, accommodations.
  • Review policy on Accommodations for Students with Disabilities.
  • Choose to disclose that you have a disability.
  • Initiate accommodations when required.
  • To better ensure success, seek assistance for accommodation prior to course or program commencement, to allow as much lead time as possible.   
  • Engage in dialogue with Accessibility Services to request accommodations.
  • Provide formal documentation to support disability from qualified professional.
  • Attend training with the Assistive Technologist on the use of your assigned technology.
  • Refer to the Student Code of Conduct for appeal information.  
 Accessibility Services
  •  Respond to student requests for accommodations.
  • Review documentation to support disability.
  • Develop, implement and review student accommodation plans.
  • Implement accommodations that are reasonable and justifiable.
  • Train the student to use appropriate technology.
  • Respect student confidentiality
  • Collaborate with instructors and other stakeholders to implement accommodations.
  • Connect students with disabilities to appropriate support services within the college and community.
  • Work with instructors on universal approach to eliminate barriers in the learning environment.
  • Provide information regarding requesting and accessing accommodations through multiple means and formats.    


Accommodation Details 

Accommodations For Instruction(Note: For accommodations involving use of technology, it is the student's responsibility to bring the necessary equipment to class.)
 Assistive Technology
 Audio Recording
The ability to audio-record is necessary as a substitute for note-taking by the accommodated student.

At the discretion of the instructor, both note-taking and audio-recording may be prohibited during classes or portions of classes which involve personal discussions and self-disclosure.

Instructor Responsibilities:

  • has the option of audio-recording themselves using a hand-held device, provided by Accessibility Services.
    • must advise student and Accessibility Services of decision
  • to make the audio file available to the student within 24 hours of the lecture.
  • audio files can be shared via Moodle to the specific student.
  • please contact Accessibility Services 780-791-8934 for more information.

Student Responsibilities:

  • can bring own device (phone, laptop, tablet, hand-held recorder) to audio-record unless the instructor has elected to audio record themselves.
  • must sign audio recording agreement that specifies the required conditions. 
 Text-To-Speech (e.g. Read & Write)
Provides audio output of electronic text.

Instructor Responsibilities:

  • to provide student with electronic copy of course material
  • posting course material on Moodle is sufficient.

Student Responsibilities:

  • to bring and use technology as needed in class
  • to check for availability of material
 Speech-To-Text (dictation software)

Converts voice input into text.

  • For written responses in-class, if it does not cause undue hardship, the student will dictate using Dragon Naturally Speaking software.  
  • Instructor and student should determine if the technology can be used appropriately within the classroom.
  • If not, student can access Testing Services for graded assignments.
 Word Processor (with or without editing features)

Student may use word processing software to type written responses. The addition of the editing feature will be mentioned on the accommodation letter if it is required.


Personnel Required (scribe, reader, educational attendant, sign language interpreter)
A Scribe works with the student to assist in assigned academic tasks. The Scribe records the student's verbatim exactly as the student dictates.
A Reader works with the student to assist in assigned academic tasks. The Reader only reads verbatim and does not interpret or help the student's understanding. 
  Educational Attendant
Attendant care providers primarily provide physical assistance to students (e.g., help with navigating the classrooms or using lab equipment).
Sign Language Interpreter

A sign language interpreter facilitates communication among deaf, deaf-blind, hard-of-hearing, and hearing people using English and American Sign Language (ASL) or French and "langue des signes quebesoise" (LSQ).


Accommodated Seating and Furniture
 Preferential Seating
 Student may require specific seating location within the classroom. The details will be arranged on a case-by-case basis.

Instructor Responsibilities:

  • Work with Accessibility Services to determine the best seating arrangement.

Student Responsibilities:

  • Advocate for their accommodation to ensure access to the assigned seating.
 Wheelchair Accessible Seating
Students in a wheelchair might require accessible seating arrangements such as height adjustable table and easy to access location in the classroom.

Instructor Responsibilities:

  • Work with Accessibility Services to determine the best seating arrangement.

Student Responsibilities:

  • Advocate for their accommodation to ensure access to the assigned seating.
 Specialized Seating
The student might require specialized furniture to accommodate them.  For example, use of a standing desk or specialized chair.
 General Accommodations
 Accommodated Absences
 Audio Recording
Under special circumstances, the student might require lectures to be audio recorded in their absence. Accessibility Services will provide the instructor with an audio-recorder. Alternatively, a student in the class can be designated to audio record on the student’s behalf. Audio files can be shared via Moodle to the specific student. Please contact Accessibility Services 780-791-8934 for more information.
 Consideration for Absences

When attendance is not an essential program requirement, absences should be excused (student should not be penalized for absences supported by documentation).

Student Responsibilities:

  • Must provide supporting documentation for the absences (e.g. letter from physician submitted to school nurse)
 Options for Remote Access
In the event when a student is absent but can join the class remotely, options for access will be explored. Accessibility Services will work with instructors to create an individualized plan. 
 Provision of Course Material for Preview
Please provide any course material (slides, handouts, case studies) to the student in advance. This allows students to preview the material. Posting material on Moodle is sufficient to meet this accommodation need. Students are aware that material such as course slides are subject to change.

Instructor Responsibilities:

  • Provide material to student by posting it on Moodle or sending it by email directly before the class

Student Responsibilities:

  • Check Moodle and/or email to access material
Alternate Format for Course Material (braille, large font and e-copies)

Alternate format such as braille, large print font (20) and e-copies of class material is necessary for the student to access the learning environment. 

Instructor Responsibilities:

  • For e-copy format, please provide electronic copies of in-class handouts (e.g. case studies)
  • For other formats, please contact Accessibility Services to arrange the details.
 Taking Picture of the Board
 Student can take a picture of the board with their phone, iPad or camera when copying notes.
 Note Taker
Student will receive copies of notes of a student volunteer in the same class. The peer note-taker is responsible to provide the notes to Accessibility Services, who will then share them with the accommodated student. Notes should preferably be typed (where applicable). Peer note-takers will receive training through Accessibility Services.

Instructor Responsibilities:

  • Please support Accessibility Services in finding a note-taker by recommending students, posting the advertisement on your Moodle course page and announcing it in class

Student Responsibilities:

  • Follow process for accessing notes (process will be established with each student)
Breaks (Movement Breaks)
The student requires frequent breaks and might leave the classroom or do movement exercises at the back of the classroom.  
Pre-approved Extensions

Allows student to manage their workload. Extensions should be agreed upon, by the instructor and student, at least one week in advance of the due date.

Instructor Responsibilities:

  • Revised due dates should be communicated to the student in writing (e.g. email).

Student Responsibilities:

  • Student understands the impact of extending deadlines.
 Calculator, Dictionary or Thesaurus
 The use of certain tools such as calculator, dictionary or thesaurus during class activities is required to enable the student to participate fully. Please note that the student might use assistive technologies to access these supports in an accessible format.
Accommodations For Testing: 
  • Testing accommodations cannot invalidate essential course outcomes. 
  • The Instructors or the student should contact Accessibility Services to discuss possible alternatives.
  • If an evening exam cannot be accommodated by Testing Services, the student and instructor should agree on a suitable alternate time.
Instructor's Responsibilities
  • Complete and submit Exam Supervision Form when contacted by Testing Services. Indicate any materials that students are allowed to use during the test.
  • Ensure that the test duration is clearly written on the test; students requiring extra time can verify that they have received the extra time they are entitled to.
  • Follow Testing Services' instructions for providing the exam in the appropriate format. 
  • Contact Accessibility Services or Testing Services if there are questions or concerns regarding testing accommodations.
Student's Responsibilities
  • Student is aware that booking with Testing Services is their responsibility and that Testing Services require two business days advanced notice.
  • The cut-off date for booking Accommodated Final Exams is December 2nd, 2019 for Fall 2019.
  • Discuss any questions about your exam accommodations with your instructor well in advance.
  • Notify Accessibility Services if you foresee any difficulties in using your accommodations for a specific test.
  • Arrive at Testing Services at least 15 minutes before your scheduled test time.
Universal Design for Learning (UDL) Tips (for instructors):
  • Consider providing extended time to the entire class. For example, provide 20 minutes of time for a quiz that was designed for 10 minutes. 
  • Schedule your tests in a computer lab, that way students can access Text-to-Speech software, type their written responses and use text-editing software.
Extra time
  • Test and exam time is extended for the accommodated student.
  • Instructor: please extend the test time for Moodle based exams for the accommodated student.
Private space (curtained-off)
Students can access an isolated space within a larger testing room (sectioned off). For noise reduction, students can access noise-cancelling headphones or ear plugs. 
Private Room (for dictation)
Testing Services has 3 Private Rooms. These rooms are reserved for students who access speech-to-text technology or who require accommodations such as readers, scribes or reading test material out loud.
Please note: these spaces do NOT offer noise-reduction.
Large Room (distraction-reduced environment)
Students are able to write their tests/exams in an environment that limits external stimuli. Students are writing in a larger room with other students. 
Technology, Tools and Personnel

Please refer to "Accommodations For Instruction" menu for details.

Any technology and equipment will be provided by Testing Services.

Formula Sheet
The student should submit the formula sheet a minimum of 5 business days prior to the exam time, to their instructor for approval.  The instructor may alter the sheet as required to meet course requirements and should notify the student of the changes.  The instructor will submit the approved formula sheet with the exam to Testing Services.
Rescheduling of exams
  • Unforeseen circumstances may require re-scheduling of tests and exams.
  • Exams can be rescheduled if two exams are on the same day.