Student life can be challenging in many ways. Keyano College has resources to support your mental health and well-being. You can get direct access to counselling through Wellness Services.

Learn how to book an appointment and access other support resources.


Clearwater Campus, room 260.


Monday to Friday, 8:30 a.m. to 4:30 p.m.

Book an appointment

You can call, email or visit us in person to book a counselling appointment, access resources or get more information.

Phone: 780-791-8934
Toll-free: 1-800-251-1408

After hours support

If you are in immediate danger – about to seriously harm yourself or someone else – please call 911. If you are on campus, call Campus Security at 780-791-4911.

You can use the following support services any time if you are experiencing stress, emotional distress, loneliness, suicidal thoughts, violence or sexual assault. Caring support is available 24 hours a day, 7 days a week.

Mental health

  • Mental Health Help Line – 1-877-303-2642
  • SOS 24/7 Crisis Line – 780-743-4357

Violence and sexual assault

All members of the College community have the right to learn, work, teach, and live in an environment where they are free from all forms of harassment, discrimination, and violence.  Keyano College is dedicated to investigating complaints that impact the rights of all individuals and will hold accountable individuals who contravene our Sexual Violence Policy or other relevant policies.


  • Victim Services – 780-788-4250
  • Sexual Assault Crisis Line – 780-791-6708
  • Family Violence Crisis Line – 780-743-1190
  • SOS 24/7 Crisis Line – 780-743-4357

Community resources

  • 211 Alberta (confidential access to all community resources) – Dial 211

Mental Health Coordinators

Our qualified team of mental health specialists is here to support you.

Natalie Levasseur

Natali has 27 years of experience in clinical and school psychology. Fluent in French and English, Natali promotes mental health and wellness, leads many researched-based, district-wide initiatives, and has integrated community services into public schools for the past 10 years. She was awarded the 2016 Bea Wickett Award from the Psychology Foundation of Canada and the 2015 Workplace Wellness Award from the Canadian Mental Health Association (CMHA) for her contributions to education, mental health and the workplace.

Jane Barter

As the former Director of the Canadian Mental Health Association of Wood Buffalo, Jane brings 17 years of expertise and leadership in mental health and wellness. Jane is the 2016 recipient of CMHA's President Award for Exemplary Service and was awarded both a Leadership Award and Instructor of the Year by College of the North Atlantic. As a Registered Social Worker, provincial CMHA Psychological Health and Safety Advisor and psychosocial coordinator of services for Aboriginal Communities and emergency responders, Jane will also help instruct on mental health literacy, promote psychosocial well-being, and support the college student association to promote health and wellness across campus.