My Library Account
My Library Account Off-Campus AccessWhat is My PIN? Renewing Items
Keyano College students and staff have access to a number of resources through the Keyano Library. For your convenience, online resources can be accessed both on and off campus.
My Library Account
You can access your library borrowing activity, renew library items online, and place a hold on NEOS library items by signing into Library Account (NEOS) using your library username and PIN.
To log in to your account, you will need the following:
- Username: student or staff ID barcode number
- Password: four-digit library Personal Identification Number (PIN)
| Username/Barcode for Keyano Students | |||
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Your Keyano Student ID card is also your library card. If you do not have a physical ID card, your library card number is 24917000 + the 6 Digits of your Keyano ID: Username = student barcode number
If you need help with your library username/barcode or your library PIN, please contact the library via email askthelibrary@keyano.ca, phone 780-791-4917 or chat with the library online. |
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| Username/Barcode for Keyano Employees | |||
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Your Employee ID card is also your library card. If you do not have a physical ID card, your library card number is 2491700000 + the 4 Digits of your Keyano ID (2491700000XXXX).: Username = employee barcode number
If you need help with your library username/barcode or your library PIN, please contact the library via email askthelibrary@keyano.ca, phone 780-791-4917 or chat with the library online. |
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| What is My PIN? | |||
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A 4 digit Personal Identification Number (PIN) is required to be able to access your library account online to view your borrowing activity, placing holds, and to renew items. You can get a PIN in person from the Library Information Desk or you can generate your PIN online through your Library Account (NEOS). Online PIN options available: Please Note: PIN numbers cannot be used for 24-48 hours after they have been changed as the automated library system requires time to update. How to Generate Your PIN (video)
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Off Campus Access
You can still take advantage of Keyano College Library online resources and databases, even when you're off campus.
To access the library's digital resources while off campus, all Keyano students and employees will be prompted for authentication through the library's new single sign-on (SSO) method, OpenAthens.
Log in using your Keyano email and password and your session will stay active for up to 8 hours (unless you clear your browser cache and cookies). On some publisher websites, you may be asked to authenticate more often due to their specific requirements.
For more information, please see How do I sign in to OpenAthens? or see our OpenAthens LibGuide to learn more about our new authentication process.
If you need help with your Keyano account (email and/or password), please contact Information Technology Services (ITS) or see the Keyano Account webpage.
How to Access Library Resources Off-Campus (video)
Renewing Items
Library items can be renewed online, in person, by phone, online chat, or email. Each item has a maximum number of renewals allowed (see Borrowing Policies) and an item cannot be renewed if it has a hold placed on it by another account.
For more information, please see How do I renew the items on my account?
| Online Renewals |
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Only credit students, faculty, and staff can renew items online through their Library Account (NEOS). To log in, you will need the barcode from your student or staff ID (see What is my library username?) and your four-digit PIN (available from the Library Information Desk or see What is my library PIN?). |
| In-Person, Phone, Online Chat or Email Renewals |
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All library users, including TAL cardholders, can renew library items according to the library's Borrowing Policies:
Please note that not all items can be renewed via email, phone or chat and you may be required to renew in person.
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