My Library Account

More

My Library Account Off-Campus AccessWhat is My PIN? Renewing Items

Keyano College students and staff have access to a number of resources through the Keyano Library. For your convenience, online resources can be accessed both on and off campus. 

My Library Account

Access your Library Account (NEOS)  to see your borrowing activity, hold status, and renew books.

To log in, you will need the following:

  • Username: student or staff ID barcode number
  • Password: four-digit library PIN

For more information about your library PIN, please see  What is my PIN?

Please Note: PIN numbers cannot be used for 24-48 hours after they have been changed as the automated library system requires time to update. 

Off-Campus Access

You can still take advantage of Keyano College Library online resources and databases, even when you're off campus.

To access Library Resources while off-campus, all Keyano students and employees will be prompted for authentication and you will be required to enter your library username/barcode and PIN. 

Username/Barcode for Keyano Students

Your Keyano Student ID card is also your library card. If you do not have a physical ID card, your library card number is 24917000 + the 6 Digits of your Keyano ID: 

Username = student barcode number 

  • Your username/barcode is: 24917000XXXXXX 
  • Your PIN: Use your student email (@keyanomail.ca) and your username/barcode to generate your 4-digit PIN online.  

If you need help with your library username/barcode or your library PIN, please contact the library via email askthelibrary@keyano.ca, phone 780-791-4917 or chat with the library online.
Username/Barcode for Keyano Employees

Your Employee ID card is also your library card. If you do not have a physical ID card, your library card number is 2491700000 + the 4 Digits of your Keyano ID (2491700000XXXX).: 

Username = employee barcode number 

If you need help with your library username/barcode or your library PIN, please contact the library via email askthelibrary@keyano.ca, phone 780-791-4917 or chat with the library online.
What is My PIN?          

A 4 digit Personal Identification Number (PIN) is required to access library online resources and databases from outside the Keyano College campus, to be able to place holds on library materials, and to access your library account online.

You can get a PIN in person from the Library Information Desk or you can generate your PIN online through your Library Account (NEOS).

Online PIN options available:

Please Note: PIN numbers cannot be used for 24-48 hours after they have been changed as the automated library system requires time to update.

How to Generate Your PIN (video)

 


 play video icon How to Access Library Resources Off-Campus (video) 

 play video icon How to Generate Your PIN (video)

Renewing Items

Library items can be renewed online, in person, by phone, online chat, or email. Each item has a maximum number of renewals allowed (see Borrowing Policies) and an item cannot be renewed if it has a hold placed on it by another account.

For more information, please see How do I renew the items on my account?

Online Renewals

Only credit students, faculty, and staff can renew items online through their Library Account (NEOS).

To log in, you will need the barcode from your student or staff ID (see What is my library username?) and your four-digit PIN (available from the Library Information Desk or see What is my library PIN?).
In-Person, Phone, Online Chat or Email Renewals

All library users, including TAL cardholders, can renew library items according to the library's Borrowing Policies:

Please note that not all items can be renewed via email, phone or chat and you may be required to renew in person.