My Library Account
My Library Account Off-Campus Access Renewing ItemsWhat is My PIN?
Keyano College students and staff have access to a number of resources through the Keyano Library. For your convenience, online resources can be accessed both on and off campus.
Your Library Account
Access your Library Account (NEOS) to see your borrowing activity, hold status, and renew books.
To log in, you will need the following:
- Username: student or staff ID barcode number
- Password: four-digit library PIN
If you need a PIN, have forgotten your PIN, or wish to change your PIN, please see What is my PIN?
Please Note: PIN numbers cannot be used for 24-48 hours after they have been changed as the automated library system requires time to update.
Off-Campus Access
You can still take advantage of Keyano College Library online resources and databases, even when you're off campus.
To access Library Resources while off-campus, all Keyano students and employees will be prompted for authentication. You will be asked for a barcode/username and PIN. This will require your personal Keyano Library Account information.
| For Keyano Students |
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Your Keyano Student ID card is also your library card. If you do not have a physical ID card, your library card number is 24917000 + the 6 Digits of your Keyano ID: Username = student barcode number
If you do not know your barcode, ID, or have trouble with generating your PIN, email askthelibrary@keyano.ca or use the online chat option |
| For Keyano Employees |
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Your Employee ID card is also your library card. If you do not have a physical ID card, your library card number is 2491700000 + the 4 Digits of your Keyano ID (2491700000XXXX).: Username = employee barcode number
If you do not know your barcode, ID, or have trouble with generating your PIN, email askthelibrary@keyano.ca or use the online chat option |
Renewing items
Library items can be renewed online, in person, by phone, online chat, or email. Each item has a maximum number of renewals allowed (see borrowing policies) and an item cannot be renewed if it has a hold placed on it by another account. For more information, please see How do I renew the items on my account?
| Online Renewals |
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Only credit students, faculty, and staff can renew items online through their My Library Account. To log in, you will need the barcode from your student or staff ID and your four-digit PIN (available from the Library Information Desk or see What Is My PIN). |
| In-Person, Phone, Online Chat or Email Renewals |
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All library users, including TAL cardholders, can renew library items:
Please note that not all items can be renewed via email, phone or chat and you may be required to renew in person. |
What is my PIN?
How Do I Generate My PIN? (video)
A 4 digit Personal Identification Number (PIN) is required to access library online resources and databases from outside the Keyano College campus, to be able to place holds on library materials, and to access your library account online.
You can get a PIN in person from the Library Information Desk or a PIN can be generated online through your Library Account.
If you would like to choose your own PIN, you can do so here.
If you have forgotten your PIN, you can reset in here.