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Borrowing PoliciesRenewalsLibrary FinesRequests & Interlibrary LoanScan-on-DemandLibrary Technology

The Keyano College Library has a variety of print and electronic resources for you to explore. Find resources by searching the Keyano Library Catalogue, exploring our online databases, and accessing subject guides.

Borrowing Policies

Loan periods, renewals, and overdue fees are determined by the type of library membership you have.

Student Borrowing
 
Student Borrowing
ItemLoan PeriodRenewalsOverdue Fees Per Item
Books 2 weeks  3 Fifty cents per day
Books from other NEOS libraries 2 weeks  3 $1 per day
Magazines and journals 1 week  0 Fifty cents per day
Reserve items Varies   0 Fifty cents per day
DVD 1 week  0 $1 per day
 *Holds cannot be placed on magazines, journals, or reserve items.
Faculty and Staff Borrowing

Faculty and Staff Borrowing
ItemLoan PeriodRenewalsOverdue Fees Per Item
Books 2 weeks  3 Fifty cents per day
Books from other NEOS libraries 2 weeks  3 $1 per day
Magazines and journals 1 week  0 Fifty cents per day
Reserve items Varies  0 Fifty cents per day
DVD 1 week  0 $1 per day
 *Holds cannot be placed on magazines, journals, or reserve items.
TAL and Community Borrowing

TAL and Community Borrowing
ItemLoan PeriodRenewalsOverdues Fees Per Item
Books 2 weeks 3 Fifty cents per day
Magazines and journals 1 week 0 Fifty cents per day
  • TAL members can borrow books from any other NEOS library that is a member of TAL.
  • TAL members can put a hold on materials from all NEOS Libraries
  • TAL accounts are blocked if there is an item overdue. The account will be reactivated once the book is returned and fines are paid.

Renewals

Renewing Online
Credit students, faculty, and staff can renew items online through their Library Account (NEOS). Each item has a maximum number of renewals allowed (see Borrowing Policies above) and an item cannot be renewed if it has a hold placed on it by another account.

In order to renew online, you will need to log in using the barcode from your student or staff ID and your four-digit PIN (available from the Library Information Desk or see What is my library PIN?).

For more information, please see How do I renew the items on my account?

Please note that not all items can be renewed online and you may be required to renew in-person.
Renewing In-person, by Email, Phone, or Library Chat
All library users, including TAL cardholders, can renew library items:

•       In person at the Library Information Desk

•       By email

•       By phone at 780-791-4917

•       Library online chat

Each item has a maximum number of renewals allowed (see Borrowing Policies above) and an item cannot be renewed if it has a hold placed on it by another account.

Please note that not all items can be renewed via email, phone or chat and you may be required to renew in person.

 

Library Fines

Due to our partnership with other library organizations, late fees and fines may be added to your account and may be more than expected – please don’t be alarmed.  In many cases, simply returning or renewing any overdue items can often waive these fees entirely – please contact us for ways that we can help.

If a financial hold has been placed on your student account, it will remain in place until the items have been returned in good condition OR the replacement fee has been paid in the case of lost or damaged books. When the outstanding book(s) are returned to the library in good condition and/or the replacement cost has been paid, all fines will be waived and the financial hold will be lifted. All library fines must be paid in person at the Library Information Desk.

Requests & Interlibrary Loan

If there is an item you wish to borrow that is not available through the Keyano Library Catalogue, you can request to borrow it through interlibrary loan (ILL). Please note that it may take up to 2 weeks for ILL resources to arrive.

Request Article      Request Book 

If you are a library and would like to borrow an item from Keyano, please complete the ILL Book Request form

ILL Book Requests (Libraries only)

Scan on Demand

The Library's Scan on Demand service provides access to print materials that are not already available online (within copyright guidelines). This service is designed to support Keyano students and employees and is available to all Keyano staff, students, and faculty. To submit a request, please complete the Scan on Demand request form.

Scan On Demand Request                                             

Library Technology

The library provides educational related technology and resources to support Keyano students, including laptops, webcams, projectors and more. 

For more information visit the Library's Technology Collection at the  library or contact the Library via email , online chat or phone (780) 791-4917.

View the Library's Technology Collection                                                                                                         

 Still need help? Check out the Library FAQs!