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 Renewing an Item Requesting an Item 

The Keyano College Library has a variety of print and electronic resources for you to explore. Find resources by searching the OneSearch Catalogue, exploring our online resources, and accessing subject guides.

Scan-on-Demand Pickup Request

Borrowing Policies

Loan periods, renewals, and overdue fees are determined by the type of library membership you have. Expand the sections below to learn more. 

 Student Borrowing

 The following loan periods, renewals, and overdue fees apply to student borrowing.

 

Item

Loan period

Renewals

Overdue fees per item

Books

2 weeks

3

$0.50 per day

Books from other NEOS libraries

2 weeks

3

$1 per day

Magazines and journals

1 week

0

$0.50 per day

Reserve items

Varies

0

$0.50 per hour

DVD

1 week

0

$1 per day

 

*Holds cannot be placed on magazines, journals, equipment, or reserve items.
 Faculty and Staff Borrowing

 The following loan periods, renewals, and overdue fees apply to faculty and staff borrowing.

 

Item

Loan period

Renewals

Overdue fees per item

Books (general)

120 days

4

None

Books (curriculum and paperbacks)

2 weeks

2

None

Items requested from other NEOS libraries

2 weeks

3

$1 per day

Video

2 weeks

4

None

Magazines and journals

1 week

0

None

 

*Holds cannot be placed on magazines, journals, equipment, or reserve items.
 TAL and Community Borrowing
 

Item

Loan period

Renewals

Overdue fees per item

Books

2 weeks

4

$0.50 per day

Magazines and journals

1 week

0

$0.50 per day

 

  • TAL members can borrow books from any other NEOS library that is a member of TAL.
  • TAL members can put a hold on materials from all NEOS Libraries.
  • TAL accounts are blocked if there is an item overdue. The account will be reactivated once the book is returned and fines are paid.

 

Renewals

Library items can be renewed online, in person, by phone, online chat, or email. Each item has a maximum number of renewals allowed  (see borrowing policies) and an item cannot be renewed if it has a hold placed on it by another account. 

Online Renewals

Only credit students, faculty, and staff can renew items online through their My Library Account.

To log in, you will need the barcode from your student or staff ID and your four-digit PIN (available from the Library Information Desk or see What Is My PIN).

For more information, please see How do I renew the items on my account?
In-Person, Phone, Online Chat or Email Renewals

All library users, including TAL cardholders, can renew library items:

  • In person at the Library Information Desk
  • By phone at 780-791-4917
  • Library online chat
  • By email

Please note that not all items can be renewed via email, phone or chat and you may be required to renew in person.

Library Fines

  • Due to our partnership with other library organizations, late fees and fines may be added to your account and may be more than expected – please don’t be alarmed.  In many cases, simply returning or renewing any overdue items can often waive these fees entirely – please contact us for ways that we can help.

  •  If a financial hold has been placed on your student account, it will remain in place until the items have been returned in good condition OR the replacement fee has been paid in the case of lost or damaged books.
  • If the outstanding book(s) are returned to the library in good condition all fines will be waived and the financial hold will be lifted.

All library fines must be paid in person at the Library Information Desk.

Interlibrary Loans

If there is an item you wish to borrow that is not available through the OneSearch Catalogue, you can request to borrow it through interlibrary loan (ILL). Please note that it may take up to 2 weeks for ILL resources to arrive.

   Request Article  Request Book