- Must be 18 years of age or older
- No prerequisites or application required
Credential
Certificate of Completion
(Non-Credit)
Length
Flexible
Delivery
In-person, HyFlex, Online
Enrollment
Open registration (take individual courses or the full program)
The Medical Office Assistant Certificate Program at Keyano College provides essential training for those seeking a career in healthcare administration. Participants develop critical skills in medical terminology, office procedures, customer service, digital literacy, and clinical support, all within the context of Canada’s healthcare system.
Program Highlights
- Foundational knowledge of healthcare operations
- Professional communication and patient interaction skills
- Training in Microsoft Word and time management
- Understanding of Canada’s healthcare structure and ethics
- Basic Life Support (CPR, AED, and choking response)
What You'll Learn as a Medical Office Assistant
Professional Communication
Develop medical terminology, customer service, and communication skills while learning about professionalism, ethics, and the Canadian healthcare system.
Medical Office Administration
Learn how to manage patient records, perform office procedures, and support the day-to-day operations of a healthcare office.
Basic Life Support
Learn how to respond to medical emergencies through Basic Life Support (BLS), including CPR, AED use, and choking response.
Career Opportunities
As a graduate of the Medical Office Administration program, you will be equipped with the skills to succeed in a variety of healthcare administrative settings. This credential will prepare you for essential roles in medical offices, clinics and other healthcare environments, helping you grow your career in Alberta’s growing healthcare sector. Career opportunities include:
Medical Office Assistant Medical Receptionist Unit Clerk Ward Clerk Health Records ClerkPatient Services Representative
Program Details
Frequently Asked Questions
Do I need previous healthcare experience?
No. This program is designed for students who are new to the healthcare field as well as those looking to build their administrative skills.
Is this program suitable if I want a career in healthcare but not direct patient care?
Yes. Medical Office Administration is a great option if you're interested in working in healthcare while focusing on administrative and office support.
Does the program include Basic Life Support (BLS) training?
Yes. The program includes Basic Life Support (BLS) training, including CPR, AED, and emergency response.
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Ready to Take the Next Step?
Enroll today and build the skills employers are looking for.
Have questions about the program? Contact us.