No. This is a non-credit certificate offered through Continuing Education. It focuses on applied skills that can be immediately used in the workplace.
In today’s rapidly evolving workplace, business operations specialists play a vital role in optimizing processes and ensuring that daily activities run smoothly. This 100% online course will help you gain the technical skills and knowledge needed to work as a business operations specialist. Key topics include tracking and analyzing reports, risk management, and control.
What You'll Learn as a Business Operations Strategist
Operational Planning
Learn how to plan operations, manage risk, and support continuous improvement.
Financial & Business Management
Build an understanding of financial management, sales planning, and business operations.
Leadership & Team Management
Develop skills for managing teams, workplace relationships, and an innovative work environment.
Program Structure
This course is 100% online. Start anytime.
Unit I - Business Operations
- Financial Management
- Lead and Manage Teams
- Implement a Sales Plan
- Implement Customer Service Strategies
- Implement Marketing
- Implement Continuous Improvement
- Build Client Relationships and Networks
- Operations Management
Unit II - Operational Planning
- Manage Continuous Improvement
- Manage Risk
- Manage Intellectual Property
- Lead and Manage Workplace Relationships
- Build an Innovative Workplace
- Incorporate Digital Solutions
- Develop a Sales Plan
- Manage Quality Customer Service
Prerequisites:
There are no prerequisites to take this course.
Frequently Asked Questions
Yes. All courses can be taken individually. However, you must complete CEAPM100–600 before enrolling in the final project module (CEAPM700).
No formal prerequisites are required, but familiarity with industrial or maintenance environments is helpful.
How long does it take to complete the full certificate?
Most learners complete the program within 8-12 months, depending on their pace. Each course is approximately 14 hours.
Can this program be used for MMP PLAR credit?
Yes. Some modules may support Prior Learning Assessment and Recognition (PLAR) for PEMAC’s MMP program. You must complete the PEMAC PLAR form and submit a Keyano Advanced Credit Form.
Are these courses instructor-led?
No. All modules are self-paced and fully online, allowing flexibility to fit your schedule.
Yes. You will receive a Certificate from Keyano College upon successful completion of all required modules.
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