The Medical Office Assistant Certificate Program at Keyano College provides essential training for those seeking a career in healthcare administration. Participants develop critical skills in medical terminology, office procedures, customer service, digital literacy, and clinical support, all within the context of Canada’s healthcare system.

Program Highlights

• Foundational knowledge of healthcare operations
• Professional communication and patient interaction skills
• Training in Microsoft Word and time management
• Understanding of Canada’s healthcare structure and ethics
• Basic Life Support (CPR, AED, and choking response)

• Medical Terminology (CEMOA100): Learn to understand and use medical terminology by exploring word structure (prefixes, suffixes, and roots) and applying it to describe the human body, its systems, and related health conditions.
  60 hours | $775.00 
• Office Procedures (CEMOA200): Learn essential office procedures and administrative skills, including meeting minutes, event coordination, travel booking, and filing, to support daily business operations efficiently and professionally.
  21 hours | $495.00
• Customer Service (CEMOA300): Explore the fundamentals of customer service, including ethical practices, cultural awareness, and strategies for delivering excellent service in a global business environment.
  14 hours | $429.00
• Time Management and Decision Making (CEMOA400): Develop productivity skills by learning how to prioritize tasks, manage time effectively, and make clear, unbiased decisions using structured thinking.
  7 hours | $329.00
• Basic Life Support (BLS) (CEMOA500): Learn to respond to life-threatening emergencies, including CPR, AED use, and choking relief, through a combination of online learning and in-person skills testing.
  2 hours | $115.00
• Microsoft 365 Word (CEMOA600): Build essential Word skills, including creating, formatting, saving, and sharing documents, while becoming familiar with key tools and the interface.
  14 hours | $429.00 
• Canadian Healthcare System (CEMOA700): Gain an overview of Canada’s healthcare system, including its structure, key stakeholders, patient care practices, and the importance of communication, ethics, and cultural competence.
  30 hours | $495.00

Keyano College reserves the right to modify the syllabus, curriculum, or schedule of any course/program, or to cancel a course/program entirely, at any time and for any reason. Such changes may be necessary due to unforeseen circumstances, regulatory requirements, or to ensure the highest quality of education.
Students will be notified of any significant changes as soon as possible. Keyano College is not responsible for any inconvenience or disruption caused by these changes. It is the responsibility of the students to stay informed about any updates or modifications to their courses.