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The Management and Supervision Certificate Program at Keyano College, offered in partnership with MacEwan University, helps current and aspiring leaders build essential skills for managing people, resolving challenges, and fostering strong team dynamics. Whether you’re new to leadership or looking to enhance your supervisory skills, this non-credit certificate offers practical, real-world training for today’s evolving workplaces.
This program also contributes 56 approved hours toward the Blue Seal Achievement in Business Competencies through Alberta Apprenticeship and Industry Training.
What is Management Training?
Management and supervision training helps professionals transition from individual contributors to effective leaders. Unlike technical skills, leadership development focuses on people management, communicating clearly, navigating conflict, making decisions, and motivating others. These capabilities are vital for managers, team leads, and future executives across industries.
Leadership
Develop your approach to supervising others, building strong teams, and keeping employees engaged.
Communication
Strengthen how you communicate, provide feedback, and handle workplace conflict.
Decision-Making
Learn to manage priorities, delegate effectively, and make informed decisions in changing situations.
Performance
Use coaching and practical management techniques to set expectations and support employee performance.
Strong leadership and supervisory skills are essential across nearly every industry. This certificate can help open doors to new roles or advancement in your current position. Graduates of this program are well-positioned for roles such as:
Team Lead Technical Lead or Team Lead Operations Supervisor Department Manager Project or Site Coordinator Frontline Manager Office or Administrative Supervisor Field Supervisor Customer Service Manager
Whether you’re moving into your first leadership role or want to formalize your management experience, this certificate supports your growth and credibility as a workplace leader.
Credential: Certificate of Completion (Non-Credit)
Delivery: HyFlex (Attend online or in-person)
Duration: Flexible (Complete full certificate within 1 academic year)
Format: Open registration or Corporate Training option available
Attendance Requirement: Minimum 80% attendance required
Complete six required courses and one elective (7 hours each) to earn your certificate.
Required Courses
Fundamentals of Management and Supervision (CESUPR100): Explore the mindset and skills required to supervise and lead effectively.
Building an Engaged Workforce (CESUPR101): Develop strategies for understanding team dynamics and driving engagement.
Managing Priorities and Making Decisions (CESUPR102): Learn how to manage shifting priorities, make decisions, and delegate effectively.
Effective Communication Techniques (CESUPR103): Strengthen your verbal and written communication with practical, workplace-focused strategies.
Managing Workplace Conflict (CESUPR104): Identify conflict styles and build confidence in resolving workplace issues constructively.
Coaching for Performance (CESUPR105): Gain tools to set expectations, give feedback, and motivate team members.
Electives (Choose One)
Strategies for Managing Projects (CESUPR200): Understand key phases of project management and how to support successful outcomes.
(Students who have completed the Keyano College Project Management Certificate program receive advanced credit for this course.)
Hiring for Success (CESUPR201): Learn structured techniques for interviewing and selecting the right candidates.
Please Note:
Keyano College reserves the right to modify the syllabus, curriculum, or schedule of any course/program, or to cancel a course/program entirely, at any time and for any reason. Such changes may be necessary due to unforeseen circumstances, regulatory requirements, or to ensure the highest quality of education.
Students will be notified of any significant changes as soon as possible. Keyano College is not responsible for any inconvenience or disruption caused by these changes. It is the responsibility of the students to stay informed about any updates or modifications to their courses.
Keyano College is pleased to offer companies and organizations private and customized delivery of any of our Management and Supervision courses. These courses can be delivered in-person, HyFlex, or Online, at Keyano College or off-site with a flexible schedule to meet operational needs.
Please contact our Corporate Training department at corporatetraining@keyano.ca or by phone at 780-791-4860 for more information.
No. This is a non-credit professional development certificate.
Yes. Each course can be taken individually or as part of the full certificate pathway.
Is this recognized by Alberta Apprenticeship for Blue Seal?
Yes. The program provides 56 hours toward the Blue Seal Achievement in Business Competencies.
Is this program open to the public?
Currently, it is available only through Corporate Training for groups of 10 or more participants.
Do I need prior leadership experience?
No. The program is suitable for both new and experienced supervisors or managers.
Enroll today and build the skills employers are looking for.
Have questions about the program? Contact us.
