Currently, professional development courses are offered only through Corporate Training for groups of 10 or more. However, individuals can express interest to be notified of future public offerings.
Professional Development
Keyano College’s Professional Development Certificate Program focuses on the essential soft skills needed to succeed in today’s fast-paced, team-driven work environments. Designed for individuals and corporate groups, this non-credit training helps professionals at any career stage grow in confidence, communication, leadership, and workplace presence.
Courses are available by request for corporate groups of 10 or more and can be tailored to meet the specific needs of your team or organization.
What is Professional Development?
Professional development refers to the ongoing process of acquiring new knowledge, skills, and experience to improve performance in the workplace. Unlike technical training, it focuses on soft skills, such as communication, time management, emotional intelligence, and customer service, that are vital for long-term career growth across any industry.
Program Details
- Credential: Certificate of Participation (non-credit)
- Delivery: In-person, online, or hybrid (based on client request)
- Length: Each course is approximately 7 hours
- Location: Flexible – can be delivered on-site or virtually
- Format: Available only through Corporate Training (minimum 10 participants)
- Contact: corporatetraining@keyano.ca | 780-791-4860
Who Should Take This Training?
This program is ideal for:
Administrative professionals
Customer service representatives
Early-career employees
New supervisors and team leads
Anyone seeking personal or career growth
What You’ll Learn
By completing one or more professional development courses, participants will be able to:
- Communicate more effectively with colleagues, clients, and stakeholders
- Manage time, make better decisions, and stay focused in high-pressure environments
- Deliver professional and respectful customer service in diverse contexts
- Present themselves confidently in meetings, interviews, and group settings
- Apply emotional intelligence to manage stress, resolve conflicts, and lead positively
Courses
Business Manners and Etiquette (CEPLS100): Develop professionalism and respectful behaviour for business settings. Learn how etiquette impacts team dynamics and business success.
7 hours
Customer Service Essentials (CEPLS200): Strengthen your service mindset and build trust with clients and customers. Focus on professionalism, cultural sensitivity, and problem-solving.
7 hours
Time Management & Decision Making (CEPLS300): Prioritize effectively, overcome procrastination, and make clear, confident decisions under pressure.
7 hours
Upcoming Program (Coming Soon)
Instructional Skills Workshop (ISW): Designed for new or aspiring educators and trainers. Develop your facilitation skills, classroom confidence, and instructional techniques. Stay tuned for launch details.
Admission Requirements
Must be 18 years of age or older
No formal application or prerequisites required
Frequently Asked Questions
Is this program available for individuals?
No. These are beginner-friendly courses with no application or prior experience required.
Can we customize the course content?
Yes! Keyano College can tailor content to meet the unique needs of your organization or team.
Yes. Participants will receive a Certificate of Participation upon completion of each course.
Pricing is based on the number of participants and customization level. Contact corporatetraining@keyano.ca for a quote.
Get Started
Ready to elevate your team's communication, leadership, and workplace effectiveness?
Email: corporatetraining@keyano.ca
Phone: 780-791-4860