Borrowing & My Account

Manage your library items, borrow technology, and learn about loan periods, renewals, and fees. Use your Library Account to track your items and renew them online.

Borrowing & My Account

Manage your library items, borrow technology, and learn about loan periods, renewals, and fees. Use your Library Account to track your items and renew them online.

Find & Borrow Items Off Campus Access Borrowing Policies Renewals Library Fines Requests & Interlibrary Loans Scan on Demand Suggest a Purchase Library Technology

Find It Fast: Search the Library Catalogue

Looking for research articles, or academic journals? 
Use the tool below to search across our full collection. Find books, e-resources, and more, all in one place.

Off Campus Access

Accessing Digital Resources

You can still take advantage of Keyano College Library online resources and databases, even when you're off campus. To access the library's digital resources while off-campus, all Keyano students and employees will be prompted for authentication through OpenAthens, using your personal Keyano Account (email and password). For information about how to log in, please see How do I login to OpenAthens from the library catalogue?

Accessing Your Library Account

You can access your library borrowing activity, renew library items online, and place a hold on NEOS library items by signing into Library Account (NEOS) using your library username and PIN.

To log in to your account, you will need the following:

  • Username: student or staff ID barcode number
  • Password: four-digit library Personal Identification Number (PIN)

For more information, please see What is my library PIN? and What is my library username?.

Borrowing Policies

Loan periods, renewals, and overdue fees are determined by the type of library membership you have.

Item Loan Period Renewals Overdue Fees Per Item
Books 2 weeks 3 Fifty cents per day
Books from other NEOS libraries 2 weeks 3 $1 per day
Magazines and journals 1 week 0 Fifty cents per day
Reserve items Varies 0 Fifty cents per day
DVD 1 week 0 $1 per day
*Holds cannot be placed on magazines, journals, or reserve items.
Item Loan Period Renewals Overdue Fees Per Item
Books 2 weeks 3 Fifty cents per day
Books from other NEOS libraries 2 weeks 3 $1 per day
Magazines and journals 1 week 0 Fifty cents per day
Reserve items Varies 0 Fifty cents per day
DVD 1 week 0 $1 per day
*Holds cannot be placed on magazines, journals, or reserve items.
Item Loan Period Renewals Overdue Fees Per Item
Books 2 weeks 3 Fifty cents per day
Magazines and journals 1 week 0 Fifty cents per day
  • TAL members can borrow books from any other NEOS library that is a member of TAL.
  • TAL members can put a hold on materials from all NEOS Libraries.
  • TAL accounts are blocked if there is an item overdue. The account will be reactivated once the book is returned and fines are paid.

Renewals

Credit students, faculty, and staff can renew items online through their Library Account (NEOS). Each item has a maximum number of renewals allowed (see Borrowing Policies above) and an item cannot be renewed if it has a hold placed on it by another account.

In order to renew online, you will need to log in using the barcode from your student or staff ID and your four-digit PIN (available from the Library Information Desk or see What is my library PIN?).

For more information, please see How do I renew the items on my account?

Please note that not all items can be renewed online and you may be required to renew in-person.

All library users, including TAL cardholders, can renew library items:

  • In person at the Library Information Desk
  • By email
  • By phone at 780-791-4917
  • Library online chat

Each item has a maximum number of renewals allowed (see Borrowing Policies above) and an item cannot be renewed if it has a hold placed on it by another account.

Please note that not all items can be renewed via email, phone or chat and you may be required to renew in person.

Library Fines

Due to our partnership with other library organizations, late fees and fines may be added to your account and may be more than expected – please don’t be alarmed.  In many cases, simply returning or renewing any overdue items can often waive these fees entirely – please contact us for ways that we can help.

If a financial hold has been placed on your student account, it will remain in place until the items have been returned in good condition OR the replacement fee has been paid in the case of lost or damaged books. When the outstanding book(s) are returned to the library in good condition and/or the replacement cost has been paid, all fines will be waived and the financial hold will be lifted. All library fines must be paid in person at the Library.

Requests & Interlibrary Loans

If there is an item you wish to borrow that is not available through the Keyano Library Catalogue, you can request to borrow it through interlibrary loan (ILL). Please note that it may take up to 2 weeks for ILL resources to arrive.

Request Article Request Book

If you are a library and would like to borrow an item from Keyano, please complete the ILL Book Request form.

ILL Book Requests (Libraries only)

Scan on Demand

The Library's Scan on Demand service provides access to print materials that are not already available online (within copyright guidelines). This service is designed to support Keyano students and employees and is available to all Keyano staff, students, and faculty. To submit a request, please complete the Scan on Demand request form.

Scan On Demand Request

Suggest a Purchase

The Keyano Library welcomes suggestions for the purchase of books, journals, databases, and other resources that are not already available at the library. The library's acquisitions depend on the following criteria:

  1. Relevancy to student information needs, instruction, course offerings, and/or research.
  2. The cost of purchase.
  3. Library budget available.
  4. Similar holdings in the collection.

Suggest A Library Purchase

Library Technology

Keyano College offers a variety of technology resources to support students in their academic endeavors. These items are available for borrowing through the Library's Technology Collection.

Available Technology

  • AV Adapters
  • Calculators
  • Cameras
  • Chromecasts
  • DVD Players
  • Headphones
  • Keyboards
  • Laptops
  • Light Therapy
  • Phone Chargers
  • Projectors
  • WebCams

Support and Assistance

For personalized help with technology tools or online learning, students can schedule one-on-one sessions with the Technology & Online Learning Librarian. Appointments can be made through the Library's booking system.

Contact Information

For more details or to inquire about specific technology items, students can visit the Library, email keyano.libanswers.com, or call (780) 791-4917.

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