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8115 Franklin Avenue
Fort McMurray, AB
T9H 2H7

 

 

 

Course Descriptions

All courses in this program require students to access course materials online at iLearn.keyano.ca. Students should use their Keyano student username and password to log into their course. Students will only receive access to course materials upon registration. If you have registered and require a user name and password please contact the ITS Helpdesk 780-791-4965.

Leading People

21 Hours
Gain an understanding of the essential skills required for effective leadership. Lessons will address problem solving, time management, collaborating, mentoring employees, effective communication, performance management, conflict resolution, , organization and planning and creating a positive work environment. 

Qualifies for four special industry course credits towards Gold Seal Certification.

NOTE: This course is also eligible for credit in the Construction Management Certificate.


Capitalizing on Diversity

7 Hours
Workforces are becoming increasingly diverse and workplace cultures are changing. Leaders play a significant role in managing teams and training adults from different generations, various continents, faiths and lifestyles or with varying abilities. Participants will learn how to create a safe
and respectful working environment for employees/ adult learners and capitalize on the benefits of a diverse workplace. This course will demonstrate essential skills for working with a diverse workforce.

NOTE:
This course is also eligible for credit in the Workplace Trainer Certificate.


Evaluating Employees & Training Programs

14 Hours
How do leaders know if their training program is effective and how do they evaluate it? How can they objectively measure the performance of each employee? This course provides participants with strategies to answer these questions. In learning about the evaluation process, participants will develop skills to assess training programs and set performance expectations to support team goals and organizational vision. They will practice conducting training program evaluations and use strategies to provide effective feedback to employees.

NOTE: This course is also eligible for credit in the Workplace Trainer Certificate.



Communicating Techniques for Leaders

14 Hours
Leaders are expected to be able to differentiate between criticism and constructive feedback and handle challenging communications, including letting someone go or having difficult discussions with workers. This two day workshop will cover skills and tools for situations such as one-on-one and group meetings, presentations, emails, conflicts and crisis.

NOTE: This course is also eligible for credit in the Professional Business Communications Certificate.


High Performance Teams

14 Hours
Leading a high performance team requires skills, diplomacy and the ability to capitalize on the unique strengths of individuals. This course will equip leaders with the skills to manage conflict situations, focus on common goals and build trust and commitment in order to develop a strong, dynamic
work environment. In this course, participants will learn how to augment their teams’ performance and get them to deliver results in a changing work environment.


On the Job Training & Coaching

7 Hours
Today’s busy organizations don’t have the luxury of offering lengthy training programs to frontline employees. Coaching plays a critical role in maintaining a skilled workforce, achieving results and increasing productivity. This course will provide participants with an effective on-the-job training model, giving them the skills to coach and lead in situations such as problem solving, performance management, conflict resolution and succession planning.

NOTE: This course is also eligible for credit in the Workplace Trainer Certificate.

Any questions?