Keyano Library COVID-19 Information

• All physical Library collections (print books, magazines, etc.) are now available for borrowing. 

• Upon the return of borrowed materials, print items will be quarantined for 96 hours. Borrowed equipment and technology materials will be disinfected upon return to help mitigate infection spread risks.  

• Holds can still be placed on these items during the quarantine period.  

• Reserve materials are not available for borrowing. If you require a chapter or select pages from a specific resource, please complete the Scan on Demand request form or contact us to find out how we can help you.  

• InterLibrary Loan (ILL) requests will continue with delivery in digital format to the extent possible. Print ILLs will resume upon opening but may require a longer turnaround to ensure the safety of all involved. Please continue to submit your requests via the Article Request Form or Book Request Form. 

• Scan on Demand is a new service to provide access to print materials not already available online (within copyright guidelines). It is available to Keyano Library Card holders (this includes Keyano Staff, Students, and Faculty). This service is designed to support distancing during Covid-19 pandemic and remote Keyano students and employees. To submit a Scan on Demand request, please complete the Scan on Demand Request Form.  

• The Book a Librarian service is available in-person or online to support research questions. To request an appointment, complete the Book a Librarian online form.  

•  Chat  with us! Questions or resource requests can be submitted to the Library’s online chat. Click on the icon, available throughout the Keyano Library web pages, to start a chat.  

• The Keyano Library is open, including the computer lab and study rooms:  

• Library study spaces and computer lab seating has been reduced to ensure distancing.  

• Study rooms are available for group bookings in a limited capacity. To view more details or book a study room, go to the Library Services page.  

• Library staff remain available to offer online support via chat and email.  

• You do NOT need to come to campus to renew library materials. 

• If you know how to renew online, please do so. If you have problems renewing, please ask us. 

• If you are self-isolating, please do not return your items until following the end of your self-isolation period.  

Late fees: 

• The library will cancel late fees from March 13 until the situation changes. Again, you do not need to come to campus. 

• We realize that library fines that have accumulated since March 13 may impede your ability to register for Fall/Winter classes. To ensure your ability to register for classes, the library will not be placing financial holds on student accounts due to the fines incurred during the library’s closed period. If you have previous fines that were incurred prior to the closure the financial hold policy may still apply. If you have questions or concerns about a financial hold placed on your account, please contact us at 780-791-4917 or email. 

Returns: 

• Borrowed material can now be returned to the Keyano College Library. Items can be returned through the book drop outside the library doors or inside the library in the book drop at the circulation desk. Returned items will be quarantined for a period of 96 hours and all fines for Keyano College items will be waived upon return.