Employee Information

Keyano College is closely monitoring COVID-19 and is following the advice of Alberta Health Services and other reliable agencies as the situation evolves. Please note, this webpage will be updated regularly as part of the effort to keep our employees informed with the most up-to-date information.

Updates for employees

August 13 - re-entry plan  

In response to resuming campus operations for Fall 2020, Keyano has created a COVID-19 operational planning committee.  This committee has worked tirelessly over the last few months to create a comprehensive COVID-19 Institutional Operational Relaunch Plan. 

Please view our re-entry plan page for all the information you need to know about returning back to the College. 

March 25, 2020 - Message from the President

Dear Colleagues,

In this time of uncertainty and change, I want to take this opportunity to thank the Keyano College teams that continue to provide vital services to our staff, students, and community.

In response to the challenges presented by the COVID-19 pandemic, we continue to support our students through virtual means, with the goal of completing the Winter Semester. This important transition is proceeding through the use of online tools and through the hard work going on behind the scenes by faculty and staff.

This is a situation with many unknowns, but we are all learning together and as such, I appreciate your patience. I encourage you to continue to find new, creative ways to continue to serve our students and communities.

We don’t have many answers about the future as yet, but I very much look forward to a day when we can open our physical doors to students once again. In the meantime, please continue your good work, stay safe, continue practicing social distancing and healthy habits, and keep in touch with your colleagues through virtual means.

I encourage anyone struggling with this situation, to access available community resources and our EFAP (Employee and Family Assistance Program).

More information on the College’s response to COVID-19, including information for employees and students can also be found on our informational webpage. For official information on the COVID-19 outbreak please visit the Government of Alberta webpage.

Thank you,

Trent

March 20, 2020 - Important update, item retrieval

Please note: Students and staff who need to retrieve belongings, will have access to the main campus on Monday, March 23 and Tuesday, March 24 between 8:30 a.m. and 4:30 p.m.

Important: After Tuesday, March 24, staff (other than executive, facilities, and some IT) will require approval from their VP or an Executive Committee member for access. All will need to sign in and out with Security at Entrance F in the Main Clearwater Campus. Facilities will begin the process of shutting down buildings after Tuesday. 

Students requiring access to computers for course completion will be accommodated through Housing.

We apologize for any inconvenience. As always, our top priority is the health and safety of our staff and students, as well as community. We encourage all to continue to practice social distancing and proper personal hygiene (proper and regular hand washing) at all times.

For the most up to date information on Keyano’s response to the pandemic, visit Keyano.ca/coronavirus. For the most up-to-date information about COVID-19, please visit the Government of Canada and Alberta Health websites.

Please also opt in to our messaging system, SchoolMessenger, for urgent and important messages. 

March 19, 2020 - All non-essential employees to work remotely

As Keyano College responds to the coronavirus (COVID-19) outbreak, we are now requiring all non-essential employees to work remotely.

Beginning tomorrow (Friday, March 20) access to College facilities will be limited to essential employees (those required for building maintenance and safety). We will provide more communication on Monday regarding access.

For all who work remotely, please follow the attached guide in detail as it outlines the requirement and expectations for remote work. Your supervisor is your first point of contact as you transition to remote work.

  • As always, our top priority is the health and safety of our staff and students. We encourage all to continue to practice social distancing and proper personal hygiene (proper and regular hand washing) at all times.

For the most up to date information on Keyano’s response to the pandemic, visit Keyano.ca/coronavirus. For the most up-to-date information about COVID-19, please visit the Government of Canada and Alberta Health websites.

  • Please also opt in to our messaging system, SchoolMessenger, for urgent and important messages. 

We understand this may be a difficult and uncertain time for employees. We hope employees who require it, will utilize our EFAP (Employee and Family Assistance Program)

  • Homewood is our EFAP provider and provides health resources/supports. You can sign up to the platform via www.homeweb.ca . This is more than crisis counselling, and is a holistic approach with resources for legal, financial, health coaching, health promotion, and more.

More information on working remotely can be found here.

Remote Access instructions 

Please view this document to allow staff and faculty to remotely access college resources.

There are two methods of connecting:

  • VPN (Virtual Private Network): Users with Keyano issued laptops will to be able to connect using VPN and use college resources.
  •       VDI (Virtual Desktop Infrastructure or just Virtual Desktops) Allows people with personal devices, including computers, laptops, and tablets, to be able to connect into college resources.  Most people will use this method to connect.

The quick instructions for connecting to the VDI are as follows:

  • Go to https://desktop.keyano.ca
  • Select the “VMware Horizon HTML Access”
  • Log in using your normal credentials
  • Select the “Keyano Staff Desktop”

If you have any questions please contact the ITS Helpdesk. 780-791-4965

March 18, 2020 - Travel notice for employees 

In response to COVID-19 and to protect the health, safety and wellness of our College community, Keyano College is issuing an important update to its travel directive.
Effective March 18, 2020, rules on international travel for College employees are being changed. Employees who leave Canada after March 18 for any reason, will be required to self-isolate for 14 days and will be on unpaid leave. Leave for self-isolation due to international travel can also be covered by vacation time or accumulated comp time.

Employees already returning from international travel, or those self-isolating now, will continue to receive pay and benefits without interruption.

• Also please note the important information for employees from our benefits provider about international travel.

FAQ's

If my home office is missing important components (like a chair - i'm currently using a stool), what can the College do to help? Am I responsible to go buy a chair?
Please contact your supervisor who can arrange an assessment of your workspace.
How is the transition to virtual classes going? 
College administrators report that the transition is proceeding well, partly thanks to the use of online tools that provide virtual learning opportunities. 
What if I’m having technical issues working from home? 
Please contact the ITS Helpdesk: ITS.Helpdesk@keyano.ca 780-791-4965. VDI (Virtual Desktops) Allows people with personal devices, including computers, laptops, and tablets, to be able to connect into college resources. 
What’s happening with the Arts Centre Project? 
Work on the Art Centre proposal has stopped. The project will be reviewed by the Board of Governors after the COVID-19 crisis has waned. 

Wellness tips

Wellness Services understands that this is a time of high anxiety and wil be providing wellness tips and resources to help you better deal with the rapidly changing situation.

Tips and resources 
Working from home during COVID-19

The last few days have been challenging. Most of you have to work from home. This transition is not always easy, especially when you have children. Here are a few tips that will help you feel more in control and help stay more focused while working from home:

  1. Maintain a routine: it will be beneficial for you to keep the same routine as when you work from your office. If you went for a run in the morning, continue, if you went to walk your dog, do the same. Try to keep the same hours of sleep as when you worked at the office, this will bring a sense of normalcy. The same will be important for your children and it will lower their anxiety if they have structure during their days. 
  2. Don’t use extra time to work: One of the biggest mistakes people do when they work from home is to work more. Many do it because they feel guilty that they are working remotely and don’t want their boss or co-workers to think they are slacking off, or they don’t know what to do with the extra time and, as a result, use the time to “catch-up”. Keep the same work hours and keep a balance between your work hours and your free time.
  3. Use video chat: For many of us, in-person contact is important because we are able to read social cues when talking with someone. When we work from home, our in-person contact with co-workers disappears; as such, it becomes important to see the people you talk to. Try to use the video function of ZOOM, MS Teams, and other programs.
  4. Take breaks: While working at home, it will be very important for you to continue to take regular breaks especially to rest your eyes from looking at the computer. A good way to do it is to set up break times at 10:30 am and 3:30 pm and make sure you get away from your computer.
  5. Move around: It will be important for you to keep moving, either at lunch time, during your breaks or after your day at work. Go for a walk, do some stretching, go for a run or do yoga online. This will give you energy and help you stay focused better.

This document shares more tips on working from home

Age-specific advice on stress and worrying 

Age Group

Reactions

How to Help

Preschool

  • Fear of being along, bad dreams
  • Speech difficulties
  • Loss of bladder/bowel control, bed-wetting
  • Change in appetite
  • Increased temper tantrums, whining, or clinging behaviors
 
  • Patience and tolerance
  • Provide reassurance (verbal and physical)
  • Encourage expression through play, reenactment, story-telling
  • Allow short-term changes in sleep arrangements
  • Plan calming, comforting activities before bedtime
  • Maintain regular family routines
  • Avoid media exposure

School Age (ages 6-12)

  • Irritability, whining, aggressive behavior
  • Clinging, nightmares
  • Sleep/appetite disturbance
  • Physical symptoms (headaches, stomachaches
  • Withdrawal from peers, loss of interest
  • Competition for parents’ attention
  • Forgetfulness about chores and new information learned at school
 
  • Patience, tolerance, and reassurance
  • Play sessions and staying in touch with friends through telephone and Internet
  • Regular exercise and stretching
  • Engage in educational activities (workbooks, educational games)
  • Participate in structured household chores
  • Set gentle but firm limits
  • Discuss the current outbreak and encourage questions. Include what is being done in the family and community
  • Encourage expression through play and conversation
  • Help family create ideas for enhancing health promotion behaviors and maintaining family routines
  • Limit media exposure, talking about what they have seen/heard including at school
  • Address any stigma or discrimination occurring and clarify misinformation

Adolescent (ages 13-18)

  • Physical symptoms (headaches, rashes, etc.)
  • Sleep/appetite disturbance
  • Agitation or decrease in energy, apathy
  • Ignoring health promotion behaviors
  • Isolating from peers and loved ones
  • Concerns about stigma and injustices
  • Avoiding/cutting school
 
  • Patience, tolerance, and reassurance
  • Encourage continuation of routines
  • Encourage discussion of outbreak experience with peers, family (but do not force)
  • Stay in touch with friends through telephone, Internet, video games
  • Participate in family routines, including chores, supporting younger siblings, and planning strategies to enhance health promotion behaviors
  • Limit media exposure, talking about what they have seen/heard including at school
  • Discuss and address stigma, prejudice and potential injustices occurring during an outbreak
Source: The National Child Traumatic Stress Network

 Please contact Wellness Services if you would like to see a specific topic covered.