COVID-19 (novel Coronavirus) Information

COVID-19 Updates

Frequently asked questions by students.

Please see below 

FAQ'S  Rapid Test Locations

Keyano College Student Medical Exemption Form   Keyano College Student Religious Exemption Form

Keyano College Student Vaccine Declaration Form  

November 25, 2021

The health and safety of our staff, students, and college community is of utmost importance. Please note the following guidelines regarding COVID-19 vaccinations and rapid testing:

All students coming to Keyano campuses are required to be fully vaccinated or have an approved exemption by November 30. Fully vaccinated means two weeks after your second dose. Additional information is available from Alberta Health Services.

Please review the following updates and reminders:

• If you have not been fully vaccinated, you must show proof of a negative COVID-19 rapid test every 72 hours. This will be accepted until the end of the Fall semester.

• Students in programs which were delivered in (1) a full online or (2) HyFlex where a student studies exclusively online, are exempt from the vaccine mandate requirement.

• Students must be able to provide their Campus Access Pass at all times to enter all Keyano College buildings. To obtain a Campus Access Pass, students must show proof of being fully vaccinated or an approved medical or religious exemption. Your Campus Access Pass can be picked up at the Registrar’s Office. Click here to upload proof of vaccination or exemption.

• Students who did not receive their second dose of vaccine by November 16 or those without an approved exemption may access campus with a privately paid for proof of a negative rapid test within 72 hours of accessing campus. Campus access with proof of a negative rapid test will be extended until the end of the Fall semester. For list of locations click here.

• Keyano College will not be providing on-campus rapid testing or reimbursing students for rapid testing.

• Fully vaccinated, approved exemption, or a negative rapid test result are the only options for in-person learning.

• Students will be required to show proof of vaccination, approved exemption, or a negative test result to write exams. Security will be checking at all exam locations.

IMPORTANT: Please come at least 30 minutes in advance of your scheduled exam time and expect line ups to enter. Exam times will not be adjusted and will start and end at the scheduled times.

Reminder: Masks are required in all indoor spaces. That means in the College, in the halls, in the classrooms, in common areas, in the buildings. No exceptions. Social distancing is required in all common areas.

Security will be checking for compliance at all entrances.

Exams can be stressful and COVID-19 protocols add another layer to the stress. Please be reminded that all students have access to Wellness Services and the Academic Success Centre for support.

*Non-credit students please follow the process in place through the School of Continuing Education.

**Updated Student FAQs are available click here.

***Keyano College policies and procedures are subject to change with limited notice as Alberta Health Services’ guidelines require and new information is provided.

Private Pay Rapid Test Locations
CompanyAddressPhone Number
Shoppers Drug Mart

Thickwood: 121 Signal Road

Timberlea: 112 Riverstone Ridge

Thickwood: 780-743-4662

Timberlea: 780-743-3362

Medika North 33-280 Taiganova Crescent 780-715-4424
Hines Health Services Suite 101A 805 Memorial Drive 780-790-6909
Drivers Check 8217 Franklin Avenue 780-743-5351
Canada Research Labs 2nd Floor 8706 Franklin Avenue 780-790-1313

 

Previous Updates

October 28, 2021

The health and safety of our staff, students, and college community is of utmost importance. All protocols that have been in place since our last notice on October 18, regarding masks and social distancing are still in effect; however, until further notice, the following additional protocols will be in place effective November 1, 2021:

  • All students are required to be fully vaccinated or have an approved exemption. Fully vaccinated means two weeks after your second dose. Additional information is available from Alberta Health Services.
  • Students must be able to provide their Campus Access Pass at all times to enter all Keyano College buildings.
  • To obtain a Campus Access Pass, students must show proof of being fully vaccinated or an approved medical or religious exemption. Your Campus Access Pass can be picked up at the Registrar’s Office. Click here to upload proof of vaccination or exemption.
  • Students with a second vaccine scheduled on or before November 16 or those without an approved exemption may access campus with a   within 72 hours of accessing campus. Campus access with proof of a negative rapid test will be extended until November 30. Keyano College will not be providing on-campus rapid testing or reimbursing students for rapid testing.
  • Students must have their second dose on or before November 16 to be fully vaccinated by November 30.
  • Students who are non-compliant by November 30 will be withdrawn with no further refunds.
  • Masks are required in all indoor spaces. That means in the College, in the halls, in the classrooms, in common areas, in the buildings. No exceptions. Social distancing is required in all common areas.

Please understand – All students still need to be fully vaccinated or have an approved exemption. We are simply extending the deadline from October 31, 2021 to November 30, 2021.

Security will be checking for compliance at all entrances.

*Non-credit students please follow the process in place through the School of Continuing Education.

September 17, 2021

Student Services and the Office of the Registrar remain committed to providing quality service to students, while maintaining the health and safety of everyone. Effective Monday, September 20, 2021, services will be delivered as follows:

Service Areas 

Mode of Service Delivery

September 20, 2021 and Beyond

Academic Success Centre

  • Blended approach
  • Students can request in-person or virtual appointments by emailing academic.success@keyano.ca 
  • The Academic Success Centre will remain open from 8:30am - 4:30pm for drop-in support, Monday to Friday

Accessibility Services

  • Blended approach
  • Students can request in-person or virtual appointments by emailing accessibility.services@keyano.ca 
  • Accessibility Services will remain open from 8.30 am – 4.30 pm, Monday to Friday

 

Library

  • Limited hours
  • The Library will be open from 8.30 am – 4.30 pm, Monday to Friday
  • Students can request virtual appointments by emailing askthelibrary@keyano.ca 
  • Students and employees can access Library online resources off-campus, generate their Keyano Library account by following the steps here.

 

Office of the Registrar

  • The Office of the Registrar will remain open Monday – Tuesday from 8.30 am – 4.30 pm, Wednesday from10:00 am – 4:30 pm, and Thursday – Friday from 8.30 am – 4.30 pm for front desk services
  • For a virtual appointment with a Student Advisor, students can email Student.Advisors@keyano.ca 
  • For a virtual appointment with the Financial Aide Coordinator, students can email FinancialAide@keyano.ca 

 

Student Life and International Education

  • Events will be delivered predominantly online
  • Students can continue to reach the office by emailing studentlife@keyano.ca or international@keyano.ca 
  • The office will remain open from 8.30 am – 4.30 pm, Monday to Friday

 

Wellness Services and Navigator

  • Blended approach
  • Students can request in-person or virtual appointments by emailing wellness.services@keyano.ca 
  • Wellness Services will remain open from 8.30 am – 4.30 pm for drop-in support, Monday to Friday

 

Note: the student commons will remain accessible to students. However, all health protocols must be observed at all times.

 September 16, 2021
Last evening, the Government of Alberta declared a state of public health emergency.  New public health measures have been announced.  Keyano College leadership is reviewing the measures and will share an update as soon as possible.  To view these new measures, click here.
 September 4, 2021
 As of September 4, 2021: Mandatory mask requirements

• Masks are mandatory in all indoor public spaces and workplaces.
• Employees must mask in all indoor work settings, except in work stations.
• Schools are not required to implement masking, but school boards will continue to set COVID-19 management policies as deemed appropriate.
• Masks are not required while participating in a physical fitness activity, performance activity, or a worship service at a place of worship.

For more details on these latest updates, please visit https://www.alberta.ca/masks.aspx#jumplinks-0 

 May 26, 2021
Government announced on May 26th, a 3-stage roadmap that outlines how health measure restrictions will be lifted in the coming months based on vaccination rates and hospitalization numbers. 

For the post-secondary sector, in-person learning will resume in stage 2, which will occur two weeks after 60% of Albertans who are 12 years old or older have received at least one vaccination dose and our hospitalization number in the province is below 500 and declining. This is expected to come into effect mid-June if trends of vaccinations and hospitalizations continue in the right direction. 

Until we have reached stage 2 in the re-opening roadmap, the post-secondary sector is still expected to offer online/remote learning wherever possible as per Health Orders 19-2021 and 20-2021. In-person activity on campus is still to be the exception not the norm, therefore we ask that you only continue in-person activities that are essential.  All in-person activities happening on campuses MUST continue to follow all applicable health guidance including physical distancing, mask wearing, personal hygiene and cleaning protocols, etc. 

For more details on Alberta’s Open for Summer Plan and the 3-stage roadmap, please visit this site: https://www.alberta.ca/enhanced-public-health-measures.aspx  

 May 4, 2021
 

In accordance with the May 4, 2021 release from Government of Alberta, new mandatory health restrictions will be put in place to help stop the spike of COVID-19 and protect the health care system.  

Effective immediately, there are enhanced restrictions for high case areas. These new restrictions will be on outdoor social gatherings, schools, retail, restaurants, places of worship, personal and wellness services, outdoor sports and fitness, funerals, and post-secondary institutions. 

Must move all theory based learning to on-line delivery effective immediately. Currently, Keyano has theory based program components delivered virtually. Labs, shops, and practicums are permitted to continue in person when required for a student’s academic completion. Practicums may be affected where an employer restriction applies. 

For more information visit Alberta Health Services webpage and we encourage you to read the provincial new release or watch the news conference.

The health and safety of our students and employees remains our foremost concern and the College wants all employees and student to adhere to the following guidelines.

  • Working from home is mandatory, unless it is absolutely necessary for you to be at the College. We expect to see a minimal number of employees on campus. We expect only faculty members required for labs, shops, and practicums to be on campus and you must strictly observe AHS COVID-19 Guidelines.
  • The Syncrude Sport & Wellness Centre’s gym facilities will remain closed until further notice and all Huskies practices are suspended other than in a virtual format.
  • Only necessary visits to the College campus is permitted, and Executive will be monitoring the Daily Log Insheet, but if you need to be on campus, you will be required to sign in.  All additional entrances will be locked
  1. Clearwater Campus - Security Entrance F
  2. Syncrude Sport & Wellness Centre – Main Entrance
  3. SEIC – Main Entrance

 

It is imperative that you follow these guidelines to help stop the spread and protect yourselves and those around you. 

 

New Health Measures for Post-Secondary

 

Good Afternoon 

 

Thank you again for your patience. The latest Health Orders 19-2021 and 20-2021 have been released. Order 19 applies to all regions that are above the threshold of 50 active cases per 100,000 people and 30 or more active cases. Order 20 applies to all regions that are below this threshold. Please note that the restrictions for post-secondary institutions are the same in regions that are above and below this threshold.  

 

Order 19 prohibits students from attending post-secondary institutions except for under conditions found in Part 13.4. (In Order 20, see part 11.4) We still stress that we would like to see in-person activity being the exception not the norm, therefore we ask that you only continue in-person activities that are essential.  All in-person activities happening on campuses MUST continue to follow all applicable health guidance including physical distancing, mask wearing, personal hygiene and cleaning protocols, etc. 

 

Part 13 of Order 19-2021 (Part 11 in Order 20) outlines that that a student can attend a PSI if the student makes prior arrangements with the PSI officials in advance of attending the PSI for any purpose, and PSI officials support the attendance. In other words, if a PSI deems that a student needs to be on campus for any reason they can give the student permission to be on campus. The PSI does have obligations to ensure all safety precautions are taken (see 13.4 in Order 19 for the full wording – or 11.4 in Order 20), and the student is required to follow PSI instructions around COVID-19 precautions. 

 

Health orders specific to post-secondary education apply to Advanced Education’s stakeholders, including private/independent post-secondary institution, private career colleges, private institutions with international designation, First Nation Colleges, and Community Adult Learning Programs. We are working with Health to better define post-secondary institutions to reduce confusion in the future. 

I would also like to remind you of the Vaccination Information Session Scheduled for tomorrow, May 11th at 2:00pm to 3:00pm. 

If you haven’t already, please register here: https://us02web.zoom.us/webinar/register/WN_9uNN0TLxTCerOZ3-D32cQw

Thank you. 

If you have any questions or concerns, you can contact Advanced Education at AE.CampusAlberta@gov.ab.ca. We will continue to keep you informed of any additional information relevant to your campuses as it becomes available.

 

Good afternoon,

 

Thank you for your patience. As you know, on May 4, it was announced that post-secondary institutions would be required to move to online studies immediately. We are aware that many of our post-secondary providers deliver programs and courses that can only be done in-person. We also know our institutions have strong plans in place to support alternate class delivery and protect the health of their campus communities. 

 

Although we are waiting for final confirmation from Alberta Health, we are pleased to communicate the following activities will likely be allowed to continue under the new public health measures: 

 

  • Final examinations that require in-person, hands-on delivery. 
  • Classes, labs, practicums, field work, courses and/or programs that MUST be hands on / in-person. 
  • Student access to facilities on campus (e.g. research labs, horse arenas, animal care facilities, etc.) for the purposes of maintaining equipment/specimens, and providing for animal care or exercise. 

 

Once we have definitive confirmation that these events can proceed, either through Chief Medical Officer of Health Order or through exemption, we will notify you immediately. In the meantime, we ask for your continued patience. 

 

During this time, we would ask that post-secondary providers thoroughly examine what learning activities and experiences absolutely need to occur in person, and which can be delayed or placed online. We would like to see in-person activity being the exception not the norm, therefore we ask that you only continue in-person activities that are essential.  All in-person activities happening on campuses MUST be specifically permitted by CMOH Order or an exemption to those orders, and MUST continue to follow all applicable health guidance including physical distancing, mask wearing, personal hygiene and cleaning protocols, etc. 

 

Further guidance details for specific in-person learning activities are still being determined. These include, but are not limited to: 

  • Programs and courses that require students to interact with the public as part of their in-person learning (ex. Personal and wellness services). It is being determined if students will be allowed to interact with the public. 
  • Fitness and performance activities that require in-person learning and access to facilities. It is being determined if further guidance such as increased distancing or smaller groups is required.  

 

We know this situation is frustrating, but we must do everything we can to continue to protect the health and safety of students, faculty, staff and their families. Taking action today will protect lives, and help support a return to campus learning this fall.

 

Thank you

 

Classification: Protected A

April 25, 2021

In a Special Meeting on Sunday April 25, RMWB Council passed a motion to declare a State of Local Emergency (SOLE) to support the efforts to stop the spread of COVID-19. 

We must continue to do our part to curb the rise of COVID-19 positive cases. Please observe all AHS COVID-19 restrictions. 

The health and safety of our students and employees remains our foremost concern and the College wants all employees and student to adhere to the following guidelines.

  • Meaningful work from home is mandatory unless otherwise required by your position or by direction of your supervisor. 
  • Labs and clinical work will continue to happen on campus strictly following AHS COVID-19 guidelines. 
  • The Syncrude Sport & Wellness Centre’s gym facilities will be remain closed until further notice and all Huskies practices are suspended other than in a virtual format.
  • We want you to limit your visits to College, and Executive will be monitoring the daily log in sheet, but if you need to be on campus, you will be required to sign in. The following entrances are open, all additional entrances will be locked.
  1.  Clearwater Campus - Security Entrance F
  2. Syncrude Sport & Wellness Centre – Main Entrance
  3. SEIC – Main Entrance
  • Please use the COVID-19 Health Check App daily even if you are working from home.  The Keyano Executive is monitoring the use of this App.
  1. Downloading the app from your app store. 
  2. You can use this link to find the app on your app store
    https://powerapps.microsoft.com/en-us/downloads/

 

We are taking this opportunity to remind our students and employees to be diligent about the day-to-day measures we can do to help prevent the spread.  

  • Wearing a mask in public spaces
  • Hand hygiene
  • Social distancing/2 metres apart
  • Coughing or sneezing into a tissue/or elbow
  • Work and stay at home as much as possible 

It is imperative that you follow these guidelines to help stop the spread and protect yourselves and those around you.  

April 7, 2021

The latest Government of Alberta COVID-19 measures that came into effect at 11:59 p.m. April 6 are affecting areas of Keyano College. Here are the latest operations impacted:

Syncrude Sport and Wellness Centre:

The Syncrude Sport and Wellness Centre (SSWC) is temporarily closing. The closure will also affect one-on-one training as this service will not be offered. All memberships will remain on hold, and no payments will be taken during the closure. Any questions can be directed to Guest Services. During the SSWC closure, personal training will be offered one-on-one virtually. To sign up, contact Taylor Cote.  

Keyano College Library:

 Keyano College Library, study spaces, book stacks, and computer labs will be closed until further notice. Scan-on-Demand, arrangements for collection pickup, Book-a-Librarian, and all other virtual reference services remain available Monday to Friday, between 8:30 a.m. and 4:30 p.m. You can visit the Keyano Library COVID-19 Information page for the latest information.

Keyano Theatre and Arts Centre:

The Keyano Theatre and Arts Centre studio rentals are being adjusted based on AHS guidelines. Adult dance classes and all other programs are cancelled. Kids dance (10 or less) and music classes (one on one) are still proceeding with appropriate measures and guidelines. The April Theatre bookings have been cancelled or postponed.

One-on-one music instruction will proceed with measures in place.

The Oilsands Rotary Music Festival is cancelled.

Keyano Theatre has partnered with Theatre; Just Because to co-present the play Purge in July. In-person auditions and the rehearsal schedule starting at the end of April are being re-addressed to virtual means.

The Theatre is working with its spring clients to discuss contingency planning. It is also continuing dialogue with the Multi-Cultural Association to address their recurring Financial Literacy course and determine if a change needs to take place.

Keyano College Continuing Education:

Rental space in Keyano College Continuing Education is based on the Guidance for Post-secondary Institutions (PSI). Representatives from Continuing Education will contact any booking affected by these new guidelines.   

For further information on these updated restrictions, please visit the Alberta Health page. 

 

Provincial Update Details in Full

 

On April 7, 2021, new provincial measures came into effect.  Read all of the details here:

 

Alberta Health COVID-19 Update

Keyano College is closely monitoring COVID-19 and is following the advice of Alberta Health Services and other reliable agencies as the situation evolves. Please note, this webpage will be updated regularly as part of the effort to keep you informed with the most accurate and up-to-date information, but due to rapidly changing situations, events sometime outpace us. 

The Coronavirus situation is changing quickly which can result in misinformation being shared. Below are a number of resources from AHS, Government of Alberta, and other trusted sources to help you stayed informed.

News Updates

Keyano News
Provincial Government News

COVID-19 Response Scenarios

Employee exhibits COVID-19 symptoms before coming to work
Employee exhibits symptoms
Employee becomes sick while at Keyano 
Employee becomes sick
Negative test result
Negative result
Employee or student receives a positive result 

Employee or student test positive 

Student in residence requires self-isolation 
Student in residence must self-isolate
Student becomes sick while at Keyano 
Student becomes sick while at Keyano 

Housing Responses 

Housing response

You receive a call about a sick resident

Things you need to do

 

Security response
Housing security response guide
Student response

If you feel sick

Things you need to do

Grab and Go Kit
It is always good to be prepared

Enhanced cleaning procedures

Enhanced cleaning procedures are being undertaken throughout the college, and a new disinfecting cleaning solution is being used. Information on the cleaning solution is available here: Safety Data Sheet 

For a demonstration of the equipment please view this YouTube video.

What is COVID-19 

Coronavirus can cause respiratory illness in people, ranging from mild common colds to severe illnesses. Symptoms are similar to influenza and include fever, cough, extreme tiredness, and difficulty breathing. In some cases, COVID-19 can cause more severe symptoms.

Studies suggest that the virus generally only lasts a few hours on a surface, though it may be possible for it to last several days under ideal conditions. While there is person-to-person spread, current evidence indicates the virus is not airborne through long distances or times.

What Keyano is Doing

Keyano College has formed an internal response team to prepare for operational contingencies. Additional prevention measures are being taken, including enhanced cleaning procedures for all offices and common areas within the College.

On March 15, the College followed the direction of Alberta Health Services and cancelled all face-to-face classes. Four days later, blended delivery of courses began. The College transitioned each course, where feasible, by building pathways for learning using virtual tools.

College administrators report the transition has proceeded well.

The College has also launched the SchoolMessenger system to directly and effectively communicate with employees, students, and lease holders.

Prevention

To protect yourself and others, Alberta’s Chief Medical Officer is asking Albertans to:

  • use good hygiene practices, such as frequent handwashing
  • cover coughs and sneezes with a tissue or sneeze or cough into your elbow 
  • dispose of tissues properly
  • avoid touching eyes, nose and mouth with unwashed hands
  • clean frequently touched surfaces regularly
  • stay at home and away from others if you are feeling ill
  • contact your primary health provider or Health Link 811 if you have questions or concerns about your health

AHS Advice 

If you have COVID-19 symptoms and have travelled outside Canada or were exposed to someone who has the virus, stay home and call Health Link 811 for instructions. 

Do not go to a health care facility without consulting 811 first.

For up-to-date information on the situation within Alberta, visit the Government of Alberta's or Alberta Health Services websites.

GoA COVID-19 Information AHS COVID-19 Information

If you have any questions, please email our Digital Communications Coordinator

The health and safety of our staff, students, and college community is of utmost importance.  All protocols that have been in place since our last notice on October 18, regarding masks and social distancing are still in effect; however, until further notice, the following additional protocols will be in place effective November 1, 2021:

 

  • All students are required to be fully vaccinated or have an approved exemption. Fully vaccinated means two weeks after your second dose. 

Additional information is available from Alberta Health Services

 

  • Students must be able to provide their Campus Access Pass at all times to enter all Keyano College buildings.

 

  • To obtain a Campus Access Pass, students must show proof of being fully vaccinated or an approved medical or religious exemption. Your Campus Access Pass can be picked up at the Registrar’s OfficeClick here to upload proof of vaccination or exemption.

 

  • Students with a second vaccine scheduled on or before November 16 or those without an approved exemption may access campus with a privately paid for proof of a negative rapid test within 72 hours of accessing campus. Campus access with proof of a negative rapid test will be extended until November 30.  Keyano College will not be providing on-campus rapid testing or reimbursing students for rapid testing. 

 

  • You must have your second dose on or before November 16 to be fully vaccinated by November 30

 

  • Students who are non-compliant by November 30 will be withdrawn with no further refunds.

 

  • Masks are required in all indoor spaces.  That means in the College, in the halls, in the classrooms, in common areas, in the buildings. No exceptions.  Social distancing is required in all common areas.

 

Please understand – All students still need to be fully vaccinated or have an approved exemption.  We are simply extending the deadline from October 31, 2021 to November 30, 2021.

 

Security will be checking for compliance at all entrances.

 

*Non-credit students please follow the process in place through the School of Continuing Education.