Office Administration

Program Overview Admission Requirements  Tuition and Fees  Program Structure Faculty & Staff Future Career Options

Program Overview

Learn how to manage an electronic office environment for both small businesses and large industrial employers through Keyano College's Office Administration Certificate program. As a program graduate, you'll be able to handle document processing, bookkeeping, reception, public affairs support, and a range of administrative functions.

Applications are accepted for Fall semester only. Please submit your application as soon as possible as many programs fill up quickly.

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Admission requirements

High school diploma (or equivalent)

Mature students (Have been out of school for at least three consecutive years, or are at least 21 years of age by the first day of class)

English Language Proficiency

  • TOEFL: iBT with a minimum score of 79 with no score below 19
  • IELTS with a minimum score of 6.0
  • CAEL with a minimum score of 60
  • MELAB with a minimum score of 80

See our Credit Calendar for other ways that you can meet the English Language Proficiency requirement.

Tuition and fees

Full Time Fees 2022-2023

Please note the 2022-2023 fees are pending sign off from the Government of Alberta as per the Tuition Fee Regulation.

 Full Time Fees  Fall Winter
Tuition $2,390.00 $2,390.00
Campus Rec Fee $65.00 $65.00
Health and Dental Fee  *$126.00 *$126.00
Student Association Building Fee $17.92 $17.92
Student Association Fee $112.00 $112.00
Technology Fee $85.00 $85.00
Total Fees $405.92 $405.92
Total Tuition & Fees ***$2,795.92  ***$2,795.92
Total Cost Per Year   $5,591.84
 International Full Time Fees 2022-2023

Please note the 2022-2023 fees are pending sign off from the Government of Alberta as per the Tuition Fee Regulation.

 Full Time Fees  Fall Winter
Tuition $7,170.00 $7,170.00
Campus Rec Fee $65.00 $65.00
Health and Dental Fee  *$126.00 *$126.00
Student Association Building Fee $17.92 $17.92
Student Association Fee $112.00 $112.00
Technology Fee $85.00 $85.00
Total Fees $405.92 $405.92
Total Tuition & Fees ***$7,575.92 ***$7,575.92
Total Cost Per Year   $15,151.84
Full Time Fees 2023-2024

Please note the 2023-2024 fees are pending sign off from the Government of Alberta as per the Tuition Fee Regulation.

 Full Time Fees  Fall Winter
Tuition $2,443.00 $2,443.00
Campus Rec Fee $70.00 $70.00
Health and Dental Fee  *$126.00 *$126.00
Student Association Building Fee $17.92 $17.92
Student Association Fee $112.00 $112.00
Technology Fee $95.00 $95.00
Total Fees $420.92 $420.92
Total Tuition & Fees ***$2,863.92  ***$2,863.92
Total Cost Per Year   $5,727.84
 International Full Time Fees 2023-2024

Please note the 2023-2024 fees are pending sign off from the Government of Alberta as per the Tuition Fee Regulation.

 International Students Fees  Fall Winter
Tuition  $7,329.00 $7,329.00
Campus Rec Fee  $70.00 $70.00
Health & Dental Fee *$126.00 *$126.00
Student Association Building Fee $17.92 $17.92
Student Association Fee $112.00 $112.00
Technology Fee $95.00 $95.00
Total Fees $420.92 $420.92
Total Tuition & Fees

***$7,749.92

***$7,749.92

Total Cost Per Year  

$15,499.84

Please note, these estimates are based on 100% enrollment for all semesters and do not include mandatory laboratory fees. Laboratory fees can range from $31- $122 for 2022-2023 and $32-$125 for 2023-2024.

* Students will be charged a medical/dental benefit fee unless they opt out by demonstrating alternative coverage - deadlines can be found at StudentCare website
** These programs have a mandatory Spring semester if students intend to graduate on time.
*** Tuition is due 10 business days before the start of each semester.

For more information view the Keyano College Credit Calendar

Program structure

 Program Structure
 
Course Course Title Credits
Year 1: Term I 
(September - December)
   16
OA 108 Accounting I  3
OA 110 Windows & File Management  1
OA 118 Keyboarding I  2
OA 120 Business Communications I  3
OA 135 Human Relations in Business  2
OA 145 Microsoft Word & Document Preparation I  3
OA 180 Microsoft Access  2
Year 1: Term II 
(January - April)
   14
OA 107 Business Math & Microsoft Excel - Specialist  2
OA 109 Computerized Accounting I  2
OA 119 Keyboarding II  2
OA 122 Business Communications II  3
OA 136 Office Procedures  2
OA 146 Microsoft Word Specialist & Document Preparation II  3
Year 1: Term III 
(May - June)
   2
OA 133 On the Job Training  2

Faculty and Staff

Our instructors prepare students for various careers in business ranging from Office Administration, Accounting to Resource Management.

Nermin Zukic - Chair and Instructor, Business

Nermin ZukicNermin holds a Ed.D. and Masters of Business Administration. Prior to joining Keyano, Nermin's diverse experiences include Post-Secondary administrative and teaching roles in Canada, China, and Saudi Arabia. He has experience in international economic development and post-conflict work (short and long-term) in Balkans, Republic of Georgia, and Libya, as well as business consulting and process reengineering in Canada and the U.S. , technology venture capital in Austria, and Nuclear research. 

His research interests are the impact of values on entrepreneurship, future of work learning methods/processes in PSE. 

 

 

 

Contact Information:

nermin.zukic@keyano.ca 

+1-780-791-4829

Ben Bramly- Business/Esports Instructor 

Ben BramlyBen joined the Keyano College Faculty in 2021, as an instructor in the Business Administration and Office Administration programs, as well as the Coach of the Huskies Esport team. He holds a Bachelor of Commerce in Sports Management with Honours.  Prior to joining the team at Keyano College, Ben created and managed collegiate esports teams across Canada, as well as managing esports and retail facilities. His area of discipline is Esports Management, Leadership, and Operations.

Ben's research interest is the impact of varsity esports on the world of collegiate sports, and how gaming can promote teamwork, motor skills, and future success. 

 

 

Contact Information:

ben.bramly@keyano.ca

+1-613-849-7764

Greg Chandler - Business Instructor

Greg holds an MBA, CPA, and CGA. His area of discipline is accounting. 

 

Contact Information:

greg.chandeler@keyano.ca 

+1-780-715-3918

Amani Edwards - Business/Office Administration Instructor 

picture of manAmani joined the Keyano College faculty in 2018 and currently serves as an Office Administration instructor. He holds a Bachelor of Science degree in Information Science (Business Emphasis), a Business Administration diploma in Accounting, a Teacher’s diploma, and an M.B.A. from the University of Texas Permian Basin. Amani is a career educator who has been teaching since 2002. In addition to his teaching experience, Amani worked as an office administrator with a non-profit organization just before joining the faculty. He is a proud alumnus of Keyano College and is unwavering in his commitment to contribute to the development of our community. His areas of discipline are Information Science, Business Computing, and Business Mathematics and Statistics. 

Amani's research interests include; data mining and knowledge discovery, as well as big data and supply chain management.

 

Contact Information:

amani.edwards@keyano.ca 

+1-780-791-8956

Dr. Coert Erasmus - Business Instructor 

picture of male instructor Dr. Coert Eramus joined the Keyano College faculty in 2019 and is an instructor in the Business programs. He holds a Ph.D. in Management Studies and a Master of Commerce in Business Management from the University of South Africa. Dr. Erasmus completed his undergraduate education at the University of Pretoria where he obtained a Bachelor of Commerce (Honours) in Financial Management Sciences and a Bachelor of Commerce in Investment Management degree. He started his teaching career in 2010 and has extensive experience in the post-secondary education environment. Dr. Erasmus has published research papers on different topics in finance and banking. His areas of discipline are Finance and investments, financial accounting, and economics.

Dr. Erasmus's research interests include finance and accounting education, financial markets, and adult education.

 

Contact Information:

coert.erasmus@keyano.ca

+1-780-791-8919 

Uylander Jack - Business/Office Administration Instructor 

Picture of womanUylander joined the Keyano College faculty in 2019 and is an Instructor in Business and Office Administration programs. She holds a BSC, and a M.Sc. in Human Resource Development. With over 15 years of experience serving students at internationally accredited institutions, Uylander believes that the most lasting impact in a person’s life is made through education. Her conviction is that education is the medium by which dreams are created, and visions are born. Uylander’s passion is empowering students, this is done daily through her motto “empowering students one at a time”. Her areas of discipline are human resources, and administrative management.

Uylander's research interests are; immigrants resettling successfully, organizational design, future of work, and adult education.

 

Contact Information: 

uylander.jack@keyano.ca

+1-780-791-4994

Gregory John Krabes - Business Instructor 
Portrait Picture

Gregory Krabes joined Keyano College in August 2017. He also teaches at Athabasca University, and is a visiting professor at Thompson Rivers University (Kamloops BC). Prior to these appointments, he lectured and conducted research in Europe, China, and The Middle East. Before joining academia, Gregory was an Economic Diplomat with Société Générale de Surveillance headquartered in Geneva. Gregory holds a BBA and an MBA in Power Engineering. 

His areas of discipline are international business, policy, strategy, and economic diplomacy.

Gregory's research interests include; international education, international management, and global development. 

 

Contact Information: 

gregory.krabes@keyano.ca

+1-778-870-5060

Dr. Buarny Kunjappan - Business Instructor

buarny kunjappanDr. Buarny Kunjappan joined the Keyano College Business Faculty in 2022. His areas of discipline are financial accounting, and business marketing. Dr. Kunjappan holds a Ph.D., MPhil, MBA, and BCom. Prior to joining the Keyano College Faculty, he taught in Universities and Colleges in India, Oman, and Canada. Dr. Kunjappan also has experience working in B2B Marketing in India. 

 

His research interests include; financial accounting, business-to-business marketing, microeconomics, marketing research, consumer behaviour, and international marketing. 

 

Contact Information: 

burany.kunjappan@keyano.ca 

+1-780-791-4885

Rahul Paul - Business and Hospitality Instructor

rahul paulRahul Paul joined the Business Faculty at Keyano College in 2022. His areas of discipline are hospitality, tourism, and French language studies. Rahul holds a BA (hons), and MBA. Prior to joining the Business Faculty, Rahul worked with Oman, Switzerland and Canada. He has experience teaching French as a Foreign Language to Adults, as a Hotel General Manager, and a Hotel Rooms Division Manager. 

 

His research interests include; customer service and retention, as well as diversity in the workplace. 

 

Contact Information:

rahul.paul@keyano.ca 

+1-780-791-4861

Cristina Rensmaag-Izaguirre - Business/Office Administration Instructor 

cristina rensmaag-izzaguirreCristina holds an MA, and her area of discipline is communication studies, computer applications for business, and interpersonal skills. Prior to joining the faculty at Keyano College, she worked with Fujitsu Consulting Inc., and the University of Calgary.

Cristina's research interests include; diversity and inclusion in higher education, and communications research (mass media, digital media, and social media). 

Contact Information:

cristina.rensmaag@keyano.ca

+1-780-791-8939

Geraldine Rondot - Business Instructor 

Geraldine RondotGeraldine joined the Keyano College faculty in 2008 and is an instructor in the Business Department. She is a Certified Human Resources Professional (CHRP) with an M.B.A. in Strategic Management and a Bachelor of Commerce in Human Resources Management.

Prior to teaching, Geraldine accumulated over 25 years experience in Finance, Financial/Investment Management, Employee Benefits, and Human Resources Management. Her area of discipline is human resources and strategic management. 

Geraldine's research interests include; International Post-Secondary Education. 

 

Contact Information:

gerri.rondot@keyano.ca

+1-780-972-0599

Dr. Pratibha Shalini - Business Instructor

Pratibha Shalini Dr. Pratibha Shalini holds a B.A. (Hons.) in Economics from Delhi University, an M.Sc. in International Financial Management (UK), and a Ph.D. from the University of the West of Scotland (UK).

From 2011-2014, Dr. Shalini worked as a Credit Analyst in Barclays UK Corporate Banking, followed by a four year stint in Retail Banking with TSB Bank in Glasgow, UK. Since 2020, her focus has been Post-Secondary teaching roles in Canada. 

Her areas of discipline are economics, business mathematics, operations management, and international business.

Dr. Shalini's research interests include; financial inclusion, financial literacy, behaviour economics, and economic and social development. 

 

 

 

Contact Information: 

pratibha.shalini@keyano.ca

+1-780-791-8946

 

Future Career Options

The program gives you the practical training that's required for many positions, including:

  • Accounting Office Assistants
  • Accounts Receivable and Payable Clerks
  • Billings Clerks
  • Desktop and Web Publishers
  • Executive Secretaries
  • General Office Clerks
  • Human Resource Assistants
  • Information Processing Specialists
  • Receptionists
  • Software Trainers