If you are a student:
- A Keyano Student Account is required to log onto any computer on campus.
- Your Student Account is created by IT Services using a combination of your first and last name and a randomly generated 3 digit number. It will have this format:
- First_Name.Last_Name123, E.g. Henry.Smith123 (no spaces & not case sensitive)
- The network system will only allow a maximum of 20 characters including the decimal, so if you have a very long name it will be shortened. Please come to the Circulation Desk at the Library for help if this is the case (photo ID will be required).
- The initial default password that the network system creates for you will have this format:
- First Name: Henry (h$)
- Last Name: Smith (s$)
- Birthday: January, 5, 1990 (05011990)
- Initial Password: h$s$05011990
- If you successfully log onto a computer with your default password you will immediately be prompted to change your password.
- Your password must contain a minimum of 7 characters and needs to meet 3 of the 4 conditions below:
1. Minimum of 1 Upper-case Letter.
2. Minimum of 1 Lower-case Letter.
3. Minimum of 1 Number.
4. Minimum of 1 Symbol, for example (!,@,#,$,%,^,&,*,(,),<,>,?,{,}[,],\,/).
- Your activated Student Account is used to access the following:
1. Self Service, https://selfservice.keyano.ca/
2. Moodle/iLearn, http://ilearn.keyano.ca/
3. Student email, http://keyanomail.ca/
4. Student Wireless, KCWIFI
5. Computers on Campus
- Your Student Account will always remain the same, but your unique password can be changed any time. Passwords expire after 90 days.
- Assistance in changing passwords can be obtained at the Circulation Desk in the Library or by contacting ITS helpdesk at email: ITshelpdesk@keyano.ca or call ITS helpdesk at: 780 791-4965
- Your student email has also been created and will be activated within 24-hours.
- Photo ID will be required.
If you are NOT a student:
- On campus, access to computers for guests is restricted to specific computers in the Library during Library hours. Access to the wireless network (KCWiFi) is restricted to the Library as well.
- Photo ID is required every time a guest wishes to use a computer or the wireless network.
- Library staff will create a temporary login and will remotely start the computer or enter the temporary access on the wireless device.
- Guests are expected to read, sign and abide by the Statement of Appropriate Use and our Library Rules of Etiquette.