Text Book Purchasing - How It Works
A few weeks before the start of a new semester book lists should be available through the individual faculties. When you are ready to purchase your books be sure to know your COURSE CODE. The Bookstore has its books grouped by the following departments:
- College Prep
- Academic Foundations
- BSCN Nursing/PN
- University Studies
- Work Force Development
- Childhood Studies
- Office Administration
There will be book lists hanging in each discipline area to inform you of the books you will need for each course you are enrolled in. The books are organized on the shelves alpha-numerically by course code and labeled in such a way.
It is important that you purchase your textbooks at the beginning of your course as we do return unsold textbooks throughout the year on an ongoing basis. However, caution should be exercised when purchasing books before the beginning of any course. It is advisable to go to your first class before buying your books unless you have been given specific instructions to purchase ahead of time and are sure of what you need. Bookstore staff will do our best to help guide you, please feel free to ask.
Books are priced based on publisher price, shipping and receiving costs. We are confident that our book prices are competitive and do our best to ensure that the current market value is reflected in the Bookstore. Please feel free to check the Used Bookstore for your text before purchasing it new at the Bookstore.
If you are taking online courses and require us to ship your books, please call us at 780-791-4960. Have your course number and credit card ready, as well as the ship to address, name and phone number. We ship using DHL and will charge a shipping rate based on shipping location and the weight of the shipment. The tracking number of each shipment on kept on file at the Bookstore, so if you have concerns regarding a shipment that you have not received, please call us for your tracking number. Canada Post is our carrier for shipments to PO boxes, and unfortunately we are unable to provide a tracking number for such shipments.
Textbooks and merchandise may be returned for a full refund of the selling price if:
- accompanied with the original sales receipt
- returned within 14 calendar days of the purchase
- the item is in new condition as determined by the Bookstore staff
- the shrink wrap has not been removed for shrink wrapped items
All refunds will be credited using the same method of payment that was used at the time of purchase. If payment was made by cash, a cheque will be issued and may take up to ten business days to be processed.
Refunds will not be provided for:
- textbooks with computer software included
- textbooks that were recalled at the time of purchase
- any books that have been removed from the original shrink wrap
- any item that looks used as determined by the Bookstore staff