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Individual Crisis Intervention  

Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first aid”. This program is designed to teach participants the fundamentals of, and a specific protocol for, individual crisis intervention. This course is designed for anyone who desires to increase their knowledge of individual (one-on-one) crisis intervention techniques in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

Program Highlights

  • Psychological crisis and psychological crisis intervention
  • Resistance, resiliency, recovery continuum
  • Critical incident stress management
  • Evidence-based practice
  • Basis crisis communication techniques
  • Common psychological and behavioural crisis reactions
  • Putative and empirically-derived mechanisms
  • SAFER-Revised model
  • Suicide intervention
  • Risks of iatrogenic "harm"

Two-day course: 8:30am - 4:30pm

13 Contact Hours; 13 PDHs for EAPs; 13 CE Credits for National Certified Addiction Counselors OR 1.3 General CEUs from UMBC

Group Crisis Intervention 

Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, the Group Crisis Intervention course will prepare participants to understand a wide range of crisis intervention services. Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.

This course is designed for anyone in the fields of Business & Industry Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

Program Highlights

  • Relevant research findings
  • Relevant recommendations for practice
  • Incident assessment
  • Strategic intervention planning
  • “Resistance, resilience, recovery” continuum
  • Large group crisis interventions
  • Small group crisis interventions
  • Adverse outcome associated with crisis intervention
  • Reducing risks
  • Critical Incident Stress Debriefing (CISD)

Two-day course: 8:30am - 4:30pm

14 Contact Hours; 14 PDHs for EAPs; 14 CE Credits for National Certified Addiction Counselors; OR 1.4 General CEUs from UMBC